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Group:  English: Windows Vista » microsoft.public.windows.vista.installation_setup
Thread: HP LaserJet 1012: Update Failing to Install, Vista Constantly Fails to Install Driver

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HP LaserJet 1012: Update Failing to Install, Vista Constantly Fails to Install Driver
T. Hulot <5tatihulot[ at ]gmail.com> 6/19/2007 3:42:35 PM
Hello.

I'm having an enormous amount of trouble getting my HP LaserJet 1012
laser printer recognized by Vista Home Premium.

Here's what's going on: This is the second time I've installed Vista
Home Premium. (It's a legit copy, full version, not upgrade.)

The first time, I had some trouble getting the laser printer
recognized, but eventually I got it working.

This time, though, nothing I do works. I unplug it, replug it, use
the Add Printer feature, and there is no listing for the LaserJet
1012. There was the last time I did this.

I tried using the LaserJet 1015 option, which did install the printer,
BUT...Vista began searching for a generic driver, and couldn't find
it. I couldn't get the printer to work.

Here's the most frustrating part: I downloaded all of the updates via
Windows Update. After I did that, and rebooted, I found five more
updates to download.

I downloaded and installed four of the five new updates. Only one
failed to install.

Guess which update that was...the update for the HP LaserJet 1012!

I couldn't believe it. I really need to get this printer up and
running.

Can anyone please brainstorm with me? Why is this one update--the
only one that failed to install--not installing, when it's the one I
need the most?

What is preventing this printer from being installed? I realize it's
not certified Vista-compatible, but it DID work the last time I
installed Vista.

(I had to format and reinstall because Zone Alarm screwed up my system
to the point where starting over was a more practical solution. In
retrospect, that may have been a wrong decision.)

Thank you very much!
RE: HP LaserJet 1012: Update Failing to Install, Vista Constantly Fai
Lynneh10 6/20/2007 4:54:03 PM


"T. Hulot" wrote:

[Quoted Text]
> Hello.
>
> I'm having an enormous amount of trouble getting my HP LaserJet 1012
> laser printer recognized by Vista Home Premium.
>
> Here's what's going on: This is the second time I've installed Vista
> Home Premium. (It's a legit copy, full version, not upgrade.)
>
> The first time, I had some trouble getting the laser printer
> recognized, but eventually I got it working.
>
> This time, though, nothing I do works. I unplug it, replug it, use
> the Add Printer feature, and there is no listing for the LaserJet
> 1012. There was the last time I did this.
>
> I tried using the LaserJet 1015 option, which did install the printer,
> BUT...Vista began searching for a generic driver, and couldn't find
> it. I couldn't get the printer to work.
>
> Here's the most frustrating part: I downloaded all of the updates via
> Windows Update. After I did that, and rebooted, I found five more
> updates to download.
>
> I downloaded and installed four of the five new updates. Only one
> failed to install.
>
> Guess which update that was...the update for the HP LaserJet 1012!
>
> I couldn't believe it. I really need to get this printer up and
> running.
>
> Can anyone please brainstorm with me? Why is this one update--the
> only one that failed to install--not installing, when it's the one I
> need the most?
>
> What is preventing this printer from being installed? I realize it's
> not certified Vista-compatible, but it DID work the last time I
> installed Vista.
>
> (I had to format and reinstall because Zone Alarm screwed up my system
> to the point where starting over was a more practical solution. In
> retrospect, that may have been a wrong decision.)
>
> Thank you very much!
>
I had the same problem and found out that Hewlett Packard won't be making
the driver for Windows Vista for it. Looks like they want us to buy a new
printer instead.
I had the same problem with my 5300C scanner. I gave them both away because
they just weren't going to work with Vista.

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