"T. Hulot" wrote:
[Quoted Text] > Hello. > > I'm having an enormous amount of trouble getting my HP LaserJet 1012 > laser printer recognized by Vista Home Premium. > > Here's what's going on: This is the second time I've installed Vista > Home Premium. (It's a legit copy, full version, not upgrade.) > > The first time, I had some trouble getting the laser printer > recognized, but eventually I got it working. > > This time, though, nothing I do works. I unplug it, replug it, use > the Add Printer feature, and there is no listing for the LaserJet > 1012. There was the last time I did this. > > I tried using the LaserJet 1015 option, which did install the printer, > BUT...Vista began searching for a generic driver, and couldn't find > it. I couldn't get the printer to work. > > Here's the most frustrating part: I downloaded all of the updates via > Windows Update. After I did that, and rebooted, I found five more > updates to download. > > I downloaded and installed four of the five new updates. Only one > failed to install. > > Guess which update that was...the update for the HP LaserJet 1012! > > I couldn't believe it. I really need to get this printer up and > running. > > Can anyone please brainstorm with me? Why is this one update--the > only one that failed to install--not installing, when it's the one I > need the most? > > What is preventing this printer from being installed? I realize it's > not certified Vista-compatible, but it DID work the last time I > installed Vista. > > (I had to format and reinstall because Zone Alarm screwed up my system > to the point where starting over was a more practical solution. In > retrospect, that may have been a wrong decision.) > > Thank you very much! >
I had the same problem and found out that Hewlett Packard won't be making the driver for Windows Vista for it. Looks like they want us to buy a new printer instead. I had the same problem with my 5300C scanner. I gave them both away because they just weren't going to work with Vista.
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