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Group:  English: Windows Vista » microsoft.public.windows.vista.installation_setup
Thread: Lost audio devices when upgrading to Ultimate

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Lost audio devices when upgrading to Ultimate
"Terry Carnes" <tcarnes[ at ]reedfax.com> 6/25/2007 3:32:36 PM
My new laptop came with Vista Business. This weekend I upgraded to Vista
Ulimate and when I finished my audio devices had disappeared. I'm
up-to-date according to Windows Update.

My volume tray icon has a red circle with a white "x" showing it is
disabled, hovering over the tray icon gives the message, "No Audio Output
Device is installed." Everything was working fine with Vista Business.

Any idea what happened, and how do I get my sound back?

Terry

Re: Lost audio devices when upgrading to Ultimate
Malke <notreally[ at ]invalid.invalid> 6/25/2007 4:17:28 PM
Terry Carnes wrote:
[Quoted Text]
> My new laptop came with Vista Business. This weekend I upgraded to Vista
> Ulimate and when I finished my audio devices had disappeared. I'm
> up-to-date according to Windows Update.
>
> My volume tray icon has a red circle with a white "x" showing it is
> disabled, hovering over the tray icon gives the message, "No Audio
> Output Device is installed." Everything was working fine with Vista
> Business.
>
> Any idea what happened, and how do I get my sound back?

Reinstall your sound card drivers as a first step.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
Re: Lost audio devices when upgrading to Ultimate
"Duncan" <duncan[ at ]discussions.microsoft.com> 6/25/2007 4:18:53 PM
Assuming this is onboard sound, go to the motherboard manufacturer's website
and download/install the audio driver.

Cheers!


"Terry Carnes" <tcarnes[ at ]reedfax.com> wrote in message
news:49406D7D-5A91-4370-9C50-87AB47A92750[ at ]microsoft.com...
[Quoted Text]
> My new laptop came with Vista Business. This weekend I upgraded to Vista
> Ulimate and when I finished my audio devices had disappeared. I'm
> up-to-date according to Windows Update.
>
> My volume tray icon has a red circle with a white "x" showing it is
> disabled, hovering over the tray icon gives the message, "No Audio Output
> Device is installed." Everything was working fine with Vista Business.
>
> Any idea what happened, and how do I get my sound back?
>
> Terry

Re: Lost audio devices when upgrading to Ultimate
lynnlu28 <lynnlu28.2t3t7h[ at ]DoNotSpam.com> 7/1/2007 8:15:51 PM
I have a Toshiba Protege w/ Sigmatel audio device and I was dealing with the same exact problem after i upgraded my vista. Finally, after several failed attempts, i found a solution on Andreas09's blog, Computer Bits. (Thanks btw!):

-For those of you having issues with sound on Vista after an upgrade from an earlier version of Vista (and maybe XP - not sure), there is a bug with the Sigmatel driver installation package that affects the upgrade scenario. It will look like the install worked, but you’ll get the error “No Audio Output Device Installed” as a tooltip from the system tray speaker icon, and in the Control Panel sound settings dialog. You can get around this by going to Device Manager, *uninstalling* the Sigmatel audio that appears under sound devices (choose to remove the software too, this won’t remove the installer, just the copied driver), and running the installer’s setup.exe (as Administrator).-

But before you can do all that above, you must first download the right vista audio driver for for your computer. Since i have a toshiba, i just went to their website and downloaded it from there http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_dtlViewDL.jsp?soid=1625124&moid=1209152&rpn=PPM40U&BV_SessionID=[ at ][ at ][ at ][ at ]0130962368.1183307869[ at ][ at ][ at ][ at ]&BV_EngineID=cccgaddlgelekdicgfkceghdgngdgnj.0&ct=DL&all_docs=false

Anyways, g'luck! hope this helps! -- lynnlu28 ------------------------------------------------------------------------ lynnlu28's Profile: http://forums.techarena.in/member.php?userid=27393 View this thread: http://forums.techarena.in/showthread.php?t=772447 http://forums.techarena.in

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