"Albert" <Albert[ at ]discussions.microsoft.com> wrote in message news:D13832DD-2B08-454D-AC7C-83E67AD0E16D[ at ]microsoft.com...
[Quoted Text] > After determining that my computer is compatible for the Vista Upgrade I > began installing Ultimate last night. Everything seemed to go fine until > step > 3 "Expanding Files". At 21% the computer started shutting down, (no > problem > the display says it will restart several times during installation). When > it > restarted however It came up with the "Windows Install" screen again and > was > shaking all over the screen. It asked for the Product key again. I put it > in > but then it said I had to install from version already installed. Can > anyone > tell me how to reverse this installation and get back to xp pro ??? Thanks
If this is a retail version of Vista, then call MS Tech Support, You have 180 days of free Vista support.
I don't think you're going to be able to go back to XP at this point. You need to push forward, call MS.
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