Vista Sysprep with Symantec Antivirus MitchW 6/19/2007 9:22:07 PM Hello, I have an image that works fine until I add the Enterprise Edition of Symantec Antivirus 10.2 on the unit. If I attempt to run sysprep to capture the image I get the error "A fatal error occured while trying to sysprep this machine". Once the system reboots it displays the usual "Please wait a moment while Windows prepares to start for the first time." then I get "Windows could not complete the installation. To install Windows on this computer, restart the installation." I know the issue is with Symantec AntiVirus, but does anyone have a solution other than to leave it out of the image? thanks, mitch

RE: Vista Sysprep with Symantec Antivirus Ken W 6/27/2007 12:10:01 PM We have just finished deploying an initial Enterprise Image of Vista Enterprise with Symantec AV 10.2, without any issues with sysprep. I can not speculate a reason for your issue but it may not be SAV. -- K. Willey "MitchW" wrote: [Quoted Text] > Hello, > > I have an image that works fine until I add the Enterprise Edition of > Symantec Antivirus 10.2 on the unit. If I attempt to run sysprep to capture > the image I get the error "A fatal error occured while trying to sysprep > this machine". Once the system reboots it displays the usual "Please wait a > moment while Windows prepares to start for the first time." then I get > "Windows could not complete the installation. To install Windows on this > computer, restart the installation." > > I know the issue is with Symantec AntiVirus, but does anyone have a solution > other than to leave it out of the image? > > thanks, > mitch >

Re: Vista Sysprep with Symantec Antivirus "James Matthews" <jamesmatt18[ at ]gmail.com> 6/27/2007 4:22:12 PM See if you have any other drivers in there? -- http://www.goldwatches.com/watches.asp?Brand=39 "Ken W" <KenW[ at ]discussions.microsoft.com> wrote in message news:712AFF93-485E-485F-B55E-D444A7CFA82B[ at ]microsoft.com... [Quoted Text] > We have just finished deploying an initial Enterprise Image of Vista > Enterprise with Symantec AV 10.2, without any issues with sysprep. I can > not > speculate a reason for your issue but it may not be SAV. > -- > K. Willey > > > "MitchW" wrote: > >> Hello, >> >> I have an image that works fine until I add the Enterprise Edition of >> Symantec Antivirus 10.2 on the unit. If I attempt to run sysprep to >> capture >> the image I get the error "A fatal error occured while trying to sysprep >> this machine". Once the system reboots it displays the usual "Please wait >> a >> moment while Windows prepares to start for the first time." then I get >> "Windows could not complete the installation. To install Windows on this >> computer, restart the installation." >> >> I know the issue is with Symantec AntiVirus, but does anyone have a >> solution >> other than to leave it out of the image? >> >> thanks, >> mitch >> >