Call the phone number given for your country in the activation process and talk to them.
Pete-d wrote:
[Quoted Text] > Hi, > > > > I recently purchased a new Desktop PC with Vista home premium pre-installed. > During set-up I believe that I may have skipped the activation process. I > have since been receiving prompts to activate my copy of Vista. I read, > re-read, then checked, then double checked the license key off the OEM > sticker on the back of the machine. > > > > It reads: *****-*****-T7MVG-XMWKF-3VQ98 > > > > I tried activating on-line and I get the following error: 0xC004C003 The > server has determined that the product key is already in use. > > > > I have run the WGA diagnostic tool the results of which follow. YOUR HELP > PLEASE ! > > > > > > Diagnostic Report (1.7.0012.0): > ----------------------------------------- > WGA Data--> > Validation Status: Genuine > Detailed Status: 0x1 > Windows Product Key: *****-*****-XK376-TJ7T4-76PKF > Windows Product Key Hash: 5QFdDDGgO8Pgmj93aZhOuZ69dH0= > Windows Product ID: 89578-022-5000027-71429 > Windows Product ID Type: 5 > Windows License Type: Retail > Windows OS version: 6.0.6000.2.00010300.0.0.003 > ID: 4eb0ded9-a0bf-4746-9840-375997fc3481 > Is Admin: No > AutoDial: No > Registry: 0x0 > WGA Version: Registered, 1.7.36.0 > Signed By: Microsoft > Product Name: Windows Vista (TM) Home Premium > Architecture: 0x00000000 > Build lab: 6000.vista_rtm.061101-2205 > TTS Error: > Validation Diagnostic: > Resolution Status: N/A > > Notifications Data--> > Cached Result: N/A > File Exists: No > Version: N/A > WgaTray.exe Signed By: N/A, hr = 0x80070002 > WgaLogon.dll Signed By: N/A, hr = 0x80070002 > > OGA Data--> > Office Status: 109 N/A > OGA Version: Failed to retrieve file version. - 0x80070002 > Signed By: N/A, hr = 0x80070002 > Office Diagnostics: FCEE394C-3178-80070002 > > Browser Data--> > Proxy settings: N/A > User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32) > Default Browser: C:\PROGRA~1\INTERN~1\IEXPLORE.exe > Download signed ActiveX controls: Prompt > Download unsigned ActiveX controls: Disabled > Run ActiveX controls and plug-ins: Allowed > Initialize and script ActiveX controls not marked as safe: Disabled > Allow scripting of Internet Explorer Webbrowser control: Disabled > Active scripting: Allowed > Script ActiveX controls marked as safe for scripting: Allowed > > File Scan Data--> > > Other data--> > Office Details: > <GenuineResults><MachineData><UGUID>4eb0ded9-a0bf-4746-9840-375997fc3481</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><PKey>*****-*****-*****-*****-76PKF</PKey><PID>89578-022-5000027-71429</PID><PIDType>5</PIDType><SID>S-1-5-21-1189485422-1246608075-2204871319</SID><SYSTEM><Manufacturer>INTELR</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix > Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion > major="2" > minor="4"/><Date>20070403000000.000000+000</Date></BIOS><HWID>C2313507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT > Standard > Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData> > > <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> > > Further to the above I ran the slui.exe 4 wizard and ran through the phone > activation process. I entered all the six figure digits required and was told > to press the "change product key" button. I did this and entered all the > license key numbers from the license key sticker on the back of my machine > and pressed "next" to get an error message telling me I do not have a valid > key ??? > > Hoping for some help here >
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