Approved New MS Updates via WSUS 3.0, but many PCs with update err Dan Liu 7/6/2007 6:46:00 PM Hi All, I uninstalled WSUS 2.0, and install WSUS 3.0 successfully in our Windows 2003 Server Standard Edition, afterward, I approved New MS Updates to all computer groups (~3800), but I found that there have many of those PC failed to install the New Approved MS Updates ( ~70% successful and 25% in failed status or update with error). I'm not sure what the problem is... but in WSUS 2.0, there shouldn't have many failed status after scheduled new installation instead of many unknown status... and the unknown status PCs will be less and less day by day... What is the problem of those so many failed or update error status ? How can I fix this kind of problem ? otherwise, does I need to approve again for all Updates in WSUS 3.0 that I have approved in WSUS 2.0 before ? Thank you very much

Re: Approved New MS Updates via WSUS 3.0, but many PCs with update err Harry Johnston <harry[ at ]scms.waikato.ac.nz> 7/6/2007 9:04:34 PM Dan Liu wrote: [Quoted Text] > What is the problem of those so many failed or update error status ? > How can I fix this kind of problem ? There is no way to tell with the information you have provided. The updates are failing to install on the client machines; you need to examine one or more of the client machines that updates are failing on to determine the problem. In particular you should look in the event logs and in WindowsUpdate.log. If the problem still isn't clear it may be sensible to attempt to install the update directly from the Microsoft Download Center, and see what error message (if any) it produces. Harry.

Re: Approved New MS Updates via WSUS 3.0, but many PCs with update Dan Liu 7/7/2007 10:06:01 AM below link is one of the computers with failed update status in WSUS 3.0 Thanks a lot... http://hk.geocities.com/danlau_2000/windowsupdate_log.txt "Harry Johnston" wrote: [Quoted Text] > Dan Liu wrote: > > > What is the problem of those so many failed or update error status ? > > How can I fix this kind of problem ? > > There is no way to tell with the information you have provided. The updates are > failing to install on the client machines; you need to examine one or more of > the client machines that updates are failing on to determine the problem. > > In particular you should look in the event logs and in WindowsUpdate.log. If > the problem still isn't clear it may be sensible to attempt to install the > update directly from the Microsoft Download Center, and see what error message > (if any) it produces. > > Harry. >

Re: Approved New MS Updates via WSUS 3.0, but many PCs with update "Lawrence Garvin \(MVP\)" <onsitech[ at ]community.nospam> 7/7/2007 11:33:58 AM "Dan Liu" <DanLiu[ at ]discussions.microsoft.com> wrote in message news:759E53E1-F162-4B65-B474-9DB1BF77150A[ at ]microsoft.com... [Quoted Text] > below link is one of the computers with failed update status in WSUS 3.0 > Thanks a lot... > > http://hk.geocities.com/danlau_2000/windowsupdate_log.txt The problem appears to be failed *downloads*.. not failed *installs*. BIG difference! > 2007-06-29 13:17:48:744 1380 850 DnldMgr Failed job file: > URL = http://wsus_server/Content/B3/E0A3CAC53FBE...3875FF473B3.exe, > local path = C:\WINDOWS\SoftwareDistribution\Download > \dd7c18efd154b9b5b61ede08d088319c > \WindowsXP-KB929123-x86-ENU.exe > 2007-06-29 13:17:49:166 1380 850 DnldMgr Error 0x80244019 occurred while > downloading update The update isn't there. Error 0x80244019 = HTTP '404' File Not Found. > URL = http://wsus_server/Content/B3/E0A3CAC53FBE...3875FF473B3.exe, I don't know why this URL is showing an edited version of the filename, but you'll need to check to see if this file exists in the ~\WSUS\WSUSContent\B3 folder on your WSUS Server. Then check the IIS 'Content' virtual directory and make sure it's pathname is properly set to the ~\WSUS\WSUSContent folder. If both of those are correct, then you've got something else blocking the download. The most common cause of that is URLScan; but that's not likely in this scenario since you previously had a working WSUS2 server. -- Lawrence Garvin, M.S., MCTS, MCP Independent WSUS Evangelist MVP-Software Distribution (2005-2007) https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E Everything you need for WSUS is at http://www.microsoft.com/wsus And, almost everything else is at http://wsusinfo.onsitechsolutions.com .....

Re: Approved New MS Updates via WSUS 3.0, but many PCs with update "Winfried Sonntag [MVP]" <Winfried.Sonntag[ at ]gmx.de> 7/7/2007 11:35:09 AM Dan Liu schrieb: [Quoted Text] > below link is one of the computers with failed update status in WSUS 3.0 > Thanks a lot... > > http://hk.geocities.com/danlau_2000/windowsupdate_log.txt Delete the Client in WSUS-Console and delete all IDs in Client Registry see in this Article: http://msmvps.com/blogs/athif/pages/66376.aspx After this, restart the Client. Winfried -- http://www.microsoft.com/germany/windowsserver2003/technologien/updateservices/default.mspx http://www.wsuswiki.com/Home

Re: Approved New MS Updates via WSUS 3.0, but many PCs with update Dan Liu 7/7/2007 12:54:00 PM Thank you... but we have about ~700 PCs with the update error status in our intranet, its there a efficiently way to delete all Clients IDs in Client Registry ? Thanks again "Winfried Sonntag [MVP]" wrote: [Quoted Text] > Dan Liu schrieb: > > > below link is one of the computers with failed update status in WSUS 3.0 > > Thanks a lot... > > > > http://hk.geocities.com/danlau_2000/windowsupdate_log.txt > > Delete the Client in WSUS-Console and delete all IDs in Client Registry > see in this Article: http://msmvps.com/blogs/athif/pages/66376.aspx > After this, restart the Client. > > Winfried > -- > http://www.microsoft.com/germany/windowsserver2003/technologien/updateservices/default.mspx > http://www.wsuswiki.com/Home >

Re: Approved New MS Updates via WSUS 3.0, but many PCs with update "Winfried Sonntag [MVP]" <Winfried.Sonntag[ at ]gmx.de> 7/7/2007 2:03:27 PM Dan Liu schrieb: [Quoted Text] > but we have about ~700 PCs with the update error status in our intranet, its > there a efficiently way to delete all Clients IDs in Client Registry ? Try at one, if the problem gone, you know what you have to do. ;) Do you read the Posting from Lawrence? Try his answer too with one client. Winfried -- http://www.microsoft.com/germany/windowsserver2003/technologien/updateservices/default.mspx http://www.wsuswiki.com/Home

Re: Approved New MS Updates via WSUS 3.0, but many PCs with update Dan Liu 7/7/2007 2:36:00 PM Thank you... I'll try, and let u know if it can fix the problem. "Winfried Sonntag [MVP]" wrote: [Quoted Text] > Dan Liu schrieb: > > > but we have about ~700 PCs with the update error status in our intranet, its > > there a efficiently way to delete all Clients IDs in Client Registry ? > > Try at one, if the problem gone, you know what you have to do. ;) > > Do you read the Posting from Lawrence? Try his answer too with one > client. > > Winfried > -- > http://www.microsoft.com/germany/windowsserver2003/technologien/updateservices/default.mspx > http://www.wsuswiki.com/Home >