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Group:  English: Windows Server » microsoft.public.windows.server.update_services
Thread: WSUS running but not accessible.

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WSUS running but not accessible.
Tony 6/8/2007 2:24:03 AM
We recently had a server meltdown and had to repair the damage. As a result
I can no longer access the WSUS service. I believe that it is still running
but cannot confirm this. In the IIS Admin I cannot locate and WSUS webpage
and do not know how to go about reconnecting.

Following some advice I found online I attempted to remove WSUS and
reinstall. This did not work stating an error had been encountered and the
uninstall failed.

I then attempted to update to version 3 and this also did not work so I am
at a bit of a loss as to what to do. My first thought was to manually remove
WSUS and start from scratch but have found no information on this. Hopefully
someone here can shed some light on this very odd situation.
RE: WSUS running but not accessible.
BigEd 6/8/2007 11:57:12 AM
Without more specific info on the servers, what version of Wsus you had, what
the exact error messages are, etc, your best bet is to start from scratch and
use 3.0...

"Tony" wrote:

[Quoted Text]
> We recently had a server meltdown and had to repair the damage. As a result
> I can no longer access the WSUS service. I believe that it is still running
> but cannot confirm this. In the IIS Admin I cannot locate and WSUS webpage
> and do not know how to go about reconnecting.
>
> Following some advice I found online I attempted to remove WSUS and
> reinstall. This did not work stating an error had been encountered and the
> uninstall failed.
>
> I then attempted to update to version 3 and this also did not work so I am
> at a bit of a loss as to what to do. My first thought was to manually remove
> WSUS and start from scratch but have found no information on this. Hopefully
> someone here can shed some light on this very odd situation.
RE: WSUS running but not accessible.
Tony 6/8/2007 3:47:00 PM
Thanks for your reply and I'll try and fill in the gaps, I was using WSUS 2
with service pack 1 installed on a Windows 2003 server. The error log when
trying to uninstall was this:

2007-04-16 18:47:18 Error ? Not enough arguments
passed to UninstallHelper (Error 0x80070057: The parameter is incorrect.)
2007-04-16 18:47:18 Error ? UninstallHelper Failed.
(Error 0x80070057: The parameter is incorrect.)
2007-04-16 18:47:33 Error ? Not enough arguments
passed to UninstallHelper (Error 0x80070057: The parameter is incorrect.)
2007-04-16 18:47:33 Error ? UninstallHelper Failed.
(Error 0x80070057: The parameter is incorrect.)

When I tried to install WSUS 3.0 I also recieved an error log:

2007-06-07 17:08:31 Success MWUSSetup Validating pre-requisites...
2007-06-07 17:08:31 Error MWUSSetup Failed to determine if an
higher version of WSUS is installed. Assuming it is not... (Error 0x80070002:
The system cannot find the file specified.)
2007-06-07 17:08:48 Error MWUSSetup CSqlConnection::Open:
Failed to open SQL connection to instance ROLANDEX\WSUS (Error 0x80004005:
Unspecified error)
2007-06-07 17:08:48 Error MWUSSetup
CUpgradeDriver::PerformPreSetupActions: Failed to open connection to SQL
instance %computername%\WSUS (Error 0x80004005: Unspecified error)
2007-06-07 17:08:48 Error MWUSSetup CSetupDriver::LaunchSetup:
Failed to perform pre-setup actions (Error 0x80004005: Unspecified error)
2007-06-07 17:08:48 Error MWUSSetup
CProgressManager::EnableCancel: GetDlgItem returning error (Error 0x80070578:
Invalid window handle.)
2007-06-07 17:11:25 Error MWUSSetup DoInstall: Wsus setup
failed (Error 0x80004005: Unspecified error)
2007-06-07 17:24:01 Success MWUSSetup Validating pre-requisites...
2007-06-07 17:24:01 Error MWUSSetup Failed to determine if an
higher version of WSUS is installed. Assuming it is not... (Error 0x80070002:
The system cannot find the file specified.)
2007-06-07 17:24:02 Error MWUSSetup IsWSUSInstalledOnPort80:
Failed to open SOFTWARE\Microsoft\Update Services\Server\Setup registry key
(Error 0x80070002: The system cannot find the file specified.)
2007-06-07 17:24:02 Error MWUSSetup
CUpgradeDriver::PerformPreSetupActions: Failed to open
SOFTWARE\Microsoft\Update Services\Server\Setup registry key (Error
0x80070002: The system cannot find the file specified.)
2007-06-07 17:24:02 Error MWUSSetup CSetupDriver::LaunchSetup:
Failed to perform pre-setup actions (Error 0x80070002: The system cannot find
the file specified.)
2007-06-07 17:24:02 Error MWUSSetup
CProgressManager::EnableCancel: GetDlgItem returning error (Error 0x80070578:
Invalid window handle.)
2007-06-07 17:25:27 Error MWUSSetup DoInstall: Wsus setup
failed (Error 0x80070002: The system cannot find the file specified.)
2007-06-07 17:52:17 Success MWUSSetup Validating pre-requisites...
2007-06-07 17:52:17 Error MWUSSetup Failed to determine if an
higher version of WSUS is installed. Assuming it is not... (Error 0x80070002:
The system cannot find the file specified.)
2007-06-07 17:52:34 Error MWUSSetup CSqlConnection::Open:
Failed to open SQL connection to instance ROLANDEX\WSUS (Error 0x80004005:
Unspecified error)
2007-06-07 17:52:34 Error MWUSSetup
CUpgradeDriver::PerformPreSetupActions: Failed to open connection to SQL
instance %computername%\WSUS (Error 0x80004005: Unspecified error)
2007-06-07 17:52:34 Error MWUSSetup CSetupDriver::LaunchSetup:
Failed to perform pre-setup actions (Error 0x80004005: Unspecified error)
2007-06-07 17:52:34 Error MWUSSetup
CProgressManager::EnableCancel: GetDlgItem returning error (Error 0x80070578:
Invalid window handle.)
2007-06-07 17:52:37 Error MWUSSetup DoInstall: Wsus setup
failed (Error 0x80004005: Unspecified error)
2007-06-07 19:01:24 Success MWUSSetup Validating pre-requisites...
2007-06-07 19:01:24 Error MWUSSetup Failed to determine if an
higher version of WSUS is installed. Assuming it is not... (Error 0x80070002:
The system cannot find the file specified.)
2007-06-07 19:01:40 Error MWUSSetup CSqlConnection::Open:
Failed to open SQL connection to instance ROLANDEX\WSUS (Error 0x80004005:
Unspecified error)
2007-06-07 19:01:40 Error MWUSSetup
CUpgradeDriver::PerformPreSetupActions: Failed to open connection to SQL
instance %computername%\WSUS (Error 0x80004005: Unspecified error)
2007-06-07 19:01:40 Error MWUSSetup CSetupDriver::LaunchSetup:
Failed to perform pre-setup actions (Error 0x80004005: Unspecified error)
2007-06-07 19:01:40 Error MWUSSetup
CProgressManager::EnableCancel: GetDlgItem returning error (Error 0x80070578:
Invalid window handle.)
2007-06-07 19:01:43 Error MWUSSetup DoInstall: Wsus setup
failed (Error 0x80004005: Unspecified error)

I searched and searched for a way to manually uninstall WSUS 2 so I could
start from scratch but found nothing useful.


"BigEd" wrote:

[Quoted Text]
> Without more specific info on the servers, what version of Wsus you had, what
> the exact error messages are, etc, your best bet is to start from scratch and
> use 3.0...
>
> "Tony" wrote:
>
> > We recently had a server meltdown and had to repair the damage. As a result
> > I can no longer access the WSUS service. I believe that it is still running
> > but cannot confirm this. In the IIS Admin I cannot locate and WSUS webpage
> > and do not know how to go about reconnecting.
> >
> > Following some advice I found online I attempted to remove WSUS and
> > reinstall. This did not work stating an error had been encountered and the
> > uninstall failed.
> >
> > I then attempted to update to version 3 and this also did not work so I am
> > at a bit of a loss as to what to do. My first thought was to manually remove
> > WSUS and start from scratch but have found no information on this. Hopefully
> > someone here can shed some light on this very odd situation.

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