one PC has error installing office 2003 sp 1 "Gary M" <garym_dontspamme[ at ]hotmail.com> 7/10/2007 3:38:58 PM I only have had one error so far on wsus 2.0, the PC below could not install office 2003 SP1, below is the error message on the PC, but what does this mean, file not existing on the wsus server or on the PC? Event Type: Error Event Source: MsiInstaller Event Category: None Event ID: 11311 Date: 7/10/2007 Time: 9:34:27 AM User: mydomain\mycomputer Computer: mycomputer Description: Product: Microsoft Office Professional Edition 2003 -- Error 1311. Source file not found(cabinet): C:\MSOCache\All Users\90000409-6000-11D3-8CFE-0150048383C9\O1561415.CAB. Verify that the file exists and that you can access it. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 39 31 31 31 30 34 30 {9111040 0008: 39 2d 36 30 30 30 2d 31 9-6000-1 0010: 31 44 33 2d 38 43 46 45 1D3-8CFE 0018: 2d 30 31 35 30 30 34 38 -0150048 0020: 33 38 33 43 39 7d 383C9}

Re: one PC has error installing office 2003 sp 1 "BigEd" <eamrein[ at ]fujitecamerica.com> 7/10/2007 4:04:25 PM I've had this. It may be looking for the original install CD. "Gary M" <garym_dontspamme[ at ]hotmail.com> wrote in message news:OVKhvhwwHHA.936[ at ]TK2MSFTNGP02.phx.gbl... [Quoted Text] >I only have had one error so far on wsus 2.0, the PC below could not >install office 2003 SP1, below is the error message on the PC, but what >does this mean, file not existing on the wsus server or on the PC? > > > Event Type: Error > Event Source: MsiInstaller > Event Category: None > Event ID: 11311 > Date: 7/10/2007 > Time: 9:34:27 AM > User: mydomain\mycomputer > Computer: mycomputer > Description: > Product: Microsoft Office Professional Edition 2003 -- Error 1311. Source > file not found(cabinet): C:\MSOCache\All > Users\90000409-6000-11D3-8CFE-0150048383C9\O1561415.CAB. Verify that the > file exists and that you can access it. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > Data: > 0000: 7b 39 31 31 31 30 34 30 {9111040 > 0008: 39 2d 36 30 30 30 2d 31 9-6000-1 > 0010: 31 44 33 2d 38 43 46 45 1D3-8CFE > 0018: 2d 30 31 35 30 30 34 38 -0150048 > 0020: 33 38 33 43 39 7d 383C9} > >

Re: one PC has error installing office 2003 sp 1 "Lawrence Garvin \(MVP\)" <onsitech[ at ]community.nospam> 7/11/2007 2:05:17 AM "BigEd" <eamrein[ at ]fujitecamerica.com> wrote in message news:OH0IFvwwHHA.1168[ at ]TK2MSFTNGP02.phx.gbl... [Quoted Text] > "Gary M" <garym_dontspamme[ at ]hotmail.com> wrote in message > news:OVKhvhwwHHA.936[ at ]TK2MSFTNGP02.phx.gbl... >>I only have had one error so far on wsus 2.0, the PC below could not >>install office 2003 SP1, below is the error message on the PC, but what >>does this mean, file not existing on the wsus server or on the PC? > I've had this. It may be looking for the original install CD. >> Product: Microsoft Office Professional Edition 2003 -- Error 1311. Source >> file not found(cabinet): C:\MSOCache\All >> Users\90000409-6000-11D3-8CFE-0150048383C9\O1561415.CAB. Verify that the >> file exists and that you can access it. Actually, it looks like expected content was deleted from the Office 2003 "Local Installation Source", which is what is contained in C:\MSOCache. Obtain the LISTool.exe utility from the Office Download Center, and execute a 'repair' of the LIS. You'll need the original installation source to perform this 'repair'. -- Lawrence Garvin, M.S., MCTS, MCP Independent WSUS Evangelist MVP-Software Distribution (2005-2007) https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E Everything you need for WSUS is at http://www.microsoft.com/wsus And, almost everything else is at http://wsusinfo.onsitechsolutions.com .....

Re: one PC has error installing office 2003 sp 1 "Gary M" <garym_dontspamme[ at ]hotmail.com> 7/11/2007 11:53:34 AM "Lawrence Garvin (MVP)" <onsitech[ at ]community.nospam> wrote in message news:%23mAdv$1wHHA.4300[ at ]TK2MSFTNGP04.phx.gbl... [Quoted Text] > "BigEd" <eamrein[ at ]fujitecamerica.com> wrote in message > news:OH0IFvwwHHA.1168[ at ]TK2MSFTNGP02.phx.gbl... > >> "Gary M" <garym_dontspamme[ at ]hotmail.com> wrote in message >> news:OVKhvhwwHHA.936[ at ]TK2MSFTNGP02.phx.gbl... > >>>I only have had one error so far on wsus 2.0, the PC below could not >>>install office 2003 SP1, below is the error message on the PC, but what >>>does this mean, file not existing on the wsus server or on the PC? > >> I've had this. It may be looking for the original install CD. > > >>> Product: Microsoft Office Professional Edition 2003 -- Error 1311. >>> Source file not found(cabinet): C:\MSOCache\All >>> Users\90000409-6000-11D3-8CFE-0150048383C9\O1561415.CAB. Verify that >>> the file exists and that you can access it. > > > Actually, it looks like expected content was deleted from the Office 2003 > "Local Installation Source", which is what is contained in C:\MSOCache. > > Obtain the LISTool.exe utility from the Office Download Center, and > execute a 'repair' of the LIS. You'll need the original installation > source to perform this 'repair'. > > > -- > Lawrence Garvin, M.S., MCTS, MCP > Independent WSUS Evangelist > MVP-Software Distribution (2005-2007) > https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E > > Everything you need for WSUS is at > http://www.microsoft.com/wsus > > And, almost everything else is at > http://wsusinfo.onsitechsolutions.com > .... > > I will give that a shot. thanks. gary