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Group:  English: Windows Server » microsoft.public.windows.server.update_services
Thread: troubleshoot particular update failing

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troubleshoot particular update failing
JBeckett [MCSA] 6/7/2007 9:50:00 PM
Is there some type of debug mode in XP to troubleshoot why a particular
update is failing? The event log isn't very telling. I haven't been able to
see any of the failure codes as described in the Operations Guide.

I'm running WSUS 3.
Re: troubleshoot particular update failing
"Winfried Sonntag [MVP]" <Winfried.Sonntag[ at ]gmx.de> 6/7/2007 9:53:47 PM
JBeckett [MCSA] schrieb:

[Quoted Text]
> Is there some type of debug mode in XP to troubleshoot why a particular
> update is failing? The event log isn't very telling. I haven't been able to
> see any of the failure codes as described in the Operations Guide.

WindowsUpdate.log in Directory %windir% can tell you more.

Winfried
--
http://www.microsoft.com/germany/windowsserver2003/technologien/updateservices/default.mspx
http://www.wsuswiki.com/Home
Re: troubleshoot particular update failing
"Matthew Wetmore \(MSFT\)" <mattwe[ at ]online.microsoft.com> 6/8/2007 4:44:14 PM
One quick and somewhat useful place to start is to generate a detailed
report in the WSUS UI of all machines that failed for the particular update,
then look at the events reported to the WSUS server. That may save you a
trip to the machine.

In the WSUS UI:
At the Update Services node, click the failed line in the pie chart for the
server you're interested. You'll see all failed updates on that server.
Double click the failed update in the list view. You'll get the report.
Scroll through the machines, and click the underlined "Failed" next to a
computer in the report, and you'll probably see more information.

--
Matthew Wetmore
Developer, WSUS (Windows Server Update Services)

This posting is provided "As Is" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
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"Winfried Sonntag [MVP]" <Winfried.Sonntag[ at ]gmx.de> wrote in message
news:amtfcjr5ic2m$.dlg[ at ]ID-163725.user.individual.de...
[Quoted Text]
> JBeckett [MCSA] schrieb:
>
>> Is there some type of debug mode in XP to troubleshoot why a particular
>> update is failing? The event log isn't very telling. I haven't been able
>> to
>> see any of the failure codes as described in the Operations Guide.
>
> WindowsUpdate.log in Directory %windir% can tell you more.
>
> Winfried
> --
> http://www.microsoft.com/germany/windowsserver2003/technologien/updateservices/default.mspx
> http://www.wsuswiki.com/Home


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