Failed uninstall and re-install of WSUS 3.0 MikeWood 6/20/2007 4:14:00 AM I had multiple failures trying to uninstall of WSUS 3.0 (x64). The first error was using Add/Remove programs removed. It stated a failure to complete the un-install, but removed it from the Add/Remove Programs list! Trying to use the command-line /u parameter also failed every time. These are the four (4) error lines that always occurred: 2007-06-19 16:50:08 Error MWUSSetup RemoveWsus: MWUS Uninstall Failed (Error 0x80070645: This action is only valid for products that are currently installed.) 2007-06-19 16:50:08 Error MWUSSetup Wsus MSI uninstallation failed. (Error 0x80070645: This action is only valid for products that are currently installed.) 2007-06-19 16:50:08 Error MWUSSetup CSetupDriver::LaunchSetup: Setup failed (Error 0x80070645: This action is only valid for products that are currently installed.) 2007-06-19 16:50:09 Error MWUSSetup DoInstall: Wsus setup failed (Error 0x80070645: This action is only valid for products that are currently installed.) I was able to use Add/Remove Programs to remove "Windows Internal Database (MICROSOFT##SSEE)". When I try to install WSUS it just goes into uninstall mode and fail agains. There are no eventlog entries. After these failures I decided to remove all registery entries for: SUS; WSUS; and Update Services. I also deleted the "C:\Program Files\Update Services" and "D:\WSUS" folders. These are the only two lines written to %temp%\WSUSSetup.log: 2007-06-19 20:17:41 Error MWUSSetup ParseCommandLine: Failed to open SOFTWARE\Microsoft\Update Services\Server\Setup registry key (Error 0x80070002: The system cannot find the file specified.) 2007-06-19 20:17:47 Error MWUSSetup DoInstall: ParseCommandLine failed (Error 0x80041453) Is there a way to fix this problem short of rebuilding the entire server?

Re: Failed uninstall and re-install of WSUS 3.0 "Fei Cao \(MSFT\)" <feicao[ at ]online.microsoft.com> 6/20/2007 4:58:02 PM You should never delete the regkeys manually as they are used for uninstall. Do you still have the earlier logs to show why your first uninstall failed? --the logs are under %temp%\wsussetup*.log. -- Fei Cao Microsoft, WSUS This posting is provided "As Is" with no warranties, and confers no rights. Use of included script samples are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm "MikeWood" <MikeWood[ at ]discussions.microsoft.com> wrote in message news:D0B8E3ED-31A8-424D-8378-3E6B391B8EA2[ at ]microsoft.com... [Quoted Text] >I had multiple failures trying to uninstall of WSUS 3.0 (x64). The first > error was using Add/Remove programs removed. It stated a failure to > complete > the un-install, but removed it from the Add/Remove Programs list! Trying > to > use the command-line /u parameter also failed every time. > These are the four (4) error lines that always occurred: > 2007-06-19 16:50:08 Error MWUSSetup RemoveWsus: MWUS > Uninstall > Failed (Error 0x80070645: This action is only valid for products that are > currently installed.) > 2007-06-19 16:50:08 Error MWUSSetup Wsus MSI uninstallation > failed. (Error 0x80070645: This action is only valid for products that are > currently installed.) > 2007-06-19 16:50:08 Error MWUSSetup > CSetupDriver::LaunchSetup: > Setup failed (Error 0x80070645: This action is only valid for products > that > are currently installed.) > 2007-06-19 16:50:09 Error MWUSSetup DoInstall: Wsus setup > failed (Error 0x80070645: This action is only valid for products that are > currently installed.) > > I was able to use Add/Remove Programs to remove "Windows Internal Database > (MICROSOFT##SSEE)". > > When I try to install WSUS it just goes into uninstall mode and fail > agains. > > There are no eventlog entries. > > After these failures I decided to remove all registery entries for: SUS; > WSUS; and Update Services. I also deleted the "C:\Program Files\Update > Services" and "D:\WSUS" folders. > > > These are the only two lines written to %temp%\WSUSSetup.log: > 2007-06-19 20:17:41 Error MWUSSetup ParseCommandLine: Failed > to open SOFTWARE\Microsoft\Update Services\Server\Setup registry key > (Error > 0x80070002: The system cannot find the file specified.) > 2007-06-19 20:17:47 Error MWUSSetup DoInstall: > ParseCommandLine failed (Error 0x80041453) > > Is there a way to fix this problem short of rebuilding the entire server? >

Re: Failed uninstall and re-install of WSUS 3.0 MikeWood 6/20/2007 5:49:00 PM Thanks for the info editing the registry. It was a last resort since WSUS does not seem to fall under our MS support services contract, and their recomendation was to flatten and rebuild the server. I do not have the previous %temp%\*.log files. Is there a way to FORCE install (re-install) WSUS v3.0? FYI: I'm a MS Alumni and have worked on and supported WinNT 3.50 through 2003. was {[mikewood] {{a\t}} [microsoft.com]} now {{a t}} zillow.com

Re: Failed uninstall and re-install of WSUS 3.0 Nick Payne 6/21/2007 4:40:00 AM On servers with similarly screwed up WSUS 3 installation I have fixed it by running the WSUS 2 install again, and when that completes either uninstalling it (preserving database and downloaded updates) and then installing WSUS 3 as a new install (it will find the existing database and updates so long as you use the same location), or running the WSUS 3 install as an upgrade again. Nick "MikeWood" wrote: [Quoted Text] > Thanks for the info editing the registry. It was a last resort since WSUS > does not seem to fall under our MS support services contract, and their > recomendation was to flatten and rebuild the server. > > I do not have the previous %temp%\*.log files. > > Is there a way to FORCE install (re-install) WSUS v3.0? > > FYI: I'm a MS Alumni and have worked on and supported WinNT 3.50 through > 2003. was {[mikewood] {{a\t}} [microsoft.com]} now {{a t}} zillow.com >

Re: Failed uninstall and re-install of WSUS 3.0 "Fei Cao \(MSFT\)" <feicao[ at ]online.microsoft.com> 6/25/2007 5:38:00 PM I won't suggest you to use MSI cleanup tool to unblock your issue. You may try install WSUS on another test machine then reimport the WSUS regkey from there to your original machine [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Update Services] then do another uninstall. However, the regkey values may not necessary be an exact clone to your original setting, depending on how you choose to install in the second machine. Your log (%temp%\WSUS*.log) is the right place to further pinpoint other potential issues and identify possible solutions. -- Fei Cao Microsoft, WSUS This posting is provided "As Is" with no warranties, and confers no rights. Use of included script samples are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm "MikeWood" <MikeWood[ at ]discussions.microsoft.com> wrote in message news:4807588E-73AC-4C4B-948A-A473D0DA11FA[ at ]microsoft.com... [Quoted Text] > Thanks for the info editing the registry. It was a last resort since WSUS > does not seem to fall under our MS support services contract, and their > recomendation was to flatten and rebuild the server. > > I do not have the previous %temp%\*.log files. > > Is there a way to FORCE install (re-install) WSUS v3.0? > > FYI: I'm a MS Alumni and have worked on and supported WinNT 3.50 through > 2003. was {[mikewood] {{a\t}} [microsoft.com]} now {{a t}} zillow.com >