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Group:  English: Windows Server » microsoft.public.windows.server.update_services
Thread: Computer deleted from WSUS trying to reinstall updates

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Computer deleted from WSUS trying to reinstall updates
Anthony 7/11/2007 1:34:01 AM
Hi guys,

I deleted a computer from the WSUS server cause I was planning to reformat
the computer and wanted it to get the updates again.
I then solved the problem the machine was having and didn't need to reformat.
The computer added itself again to WSUS, but has now downloaded updates it
has already installed, and keeps trying to reinstall them and failing.
How do I tell the WSUS server that this specific computer has already had
these updates installed?

Cheers for any assistance,
Anthony
Re: Computer deleted from WSUS trying to reinstall updates
Harry Johnston <harry[ at ]scms.waikato.ac.nz> 7/11/2007 2:35:57 AM
Anthony wrote:

[Quoted Text]
> The computer added itself again to WSUS, but has now downloaded updates it
> has already installed, and keeps trying to reinstall them and failing.
> How do I tell the WSUS server that this specific computer has already had
> these updates installed?

You don't need to. You need to find out why the computer (not the WSUS server;
the decisions are all made locally) thinks it needs those updates.

Firstly, are you *absolutely sure* that those updates really are installed?
What happens if you download the update in question from the Microsoft Download
Center and try installing it manually?

Harry.
Re: Computer deleted from WSUS trying to reinstall updates
Anthony 7/11/2007 3:02:01 AM
Hi,

I will investigate the local machine.
There are actually about 50+ updates that are trying to reinstall.
I am pretty sure they had already been installed, but I will triple check.

I remember that I also did a Repair Windows from the WinXP SP2 installation
disk. I may have to uninstall the windows updates and let them install again

I will get the error messages from the windowsupdate log file and post them
here too.

"Harry Johnston" wrote:

[Quoted Text]
> Anthony wrote:
>
> > The computer added itself again to WSUS, but has now downloaded updates it
> > has already installed, and keeps trying to reinstall them and failing.
> > How do I tell the WSUS server that this specific computer has already had
> > these updates installed?
>
> You don't need to. You need to find out why the computer (not the WSUS server;
> the decisions are all made locally) thinks it needs those updates.
>
> Firstly, are you *absolutely sure* that those updates really are installed?
> What happens if you download the update in question from the Microsoft Download
> Center and try installing it manually?
>
> Harry.
>
Re: Computer deleted from WSUS trying to reinstall updates
Harry Johnston <harry[ at ]scms.waikato.ac.nz> 7/11/2007 3:31:10 AM
Anthony wrote:

[Quoted Text]
> I will investigate the local machine.
> There are actually about 50+ updates that are trying to reinstall.
> I am pretty sure they had already been installed, but I will triple check.
>
> I remember that I also did a Repair Windows from the WinXP SP2 installation
> disk. I may have to uninstall the windows updates and let them install again

Sounds reasonable.

QFECHECK from the download center may be able to help you here; it lists the
installed patches and verifies that they are really installed.

<http://www.microsoft.com/downloads/details.aspx?FamilyID=155c7c58-102e-47b0-a12a-bfab8cfccc03&DisplayLang=en>

Harry.
Re: Computer deleted from WSUS trying to reinstall updates
Anthony 7/11/2007 4:28:01 AM
Hi again,

I did download one of the updates from the download centre as a test, and
when I tried that one, it installed fine.

There is actually 81 updates it is trying to install through automatic
updates, so if there is another solution besides downloading all hotfixes
manually, it would be good.
I ran the QFECHECK command and it only showed:

Report Date: 7/11/2007 1:39pm
Current Service Pack Level: Service Pack 2

Hotfixes Identified:
Q282784: Current on system.
KB885884: Current on system.
KB893803v2: Current on system.
KB898461: Current on system.

So, the updates do not have appeared to have installed.

Here is the relevant section out of the windowsupdate log file. (Hopefully
it is not too big)

2007-07-11 13:45:09:236 1088 438 Handler Attempting to create remote handler
process as DOMAIN\Administrator in session 0
2007-07-11 13:45:09:688 2848 b28 Misc =========== Logging initialized
(build: 7.0.6000.374, tz: +0930) ===========
2007-07-11 13:45:09:688 2848 b28 Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2007-07-11 13:45:09:688 2848 b28 AUClnt FATAL: Error: 0x80004002. wuauclt
handler: failed to spawn COM server
2007-07-11 13:45:09:703 1088 438 Handler FATAL: 0x80004002: ERROR: Remote
update handler container process created (PID: 2848), but exited before
signaling event
2007-07-11 13:45:09:890 1088 438 Agent * WARNING: Exit code = 0x80004002


"Harry Johnston" wrote:

[Quoted Text]
> Anthony wrote:
>
> > I will investigate the local machine.
> > There are actually about 50+ updates that are trying to reinstall.
> > I am pretty sure they had already been installed, but I will triple check.
> >
> > I remember that I also did a Repair Windows from the WinXP SP2 installation
> > disk. I may have to uninstall the windows updates and let them install again
>
> Sounds reasonable.
>
> QFECHECK from the download center may be able to help you here; it lists the
> installed patches and verifies that they are really installed.
>
> <http://www.microsoft.com/downloads/details.aspx?FamilyID=155c7c58-102e-47b0-a12a-bfab8cfccc03&DisplayLang=en>
>
> Harry.
>
tes
JEP0401 7/11/2007 11:11:36 AM
[Quoted Text]
> Hi guys,
>
> I deleted a computer from the WSUS server cause I was planning to reformat
> the computer and wanted it to get the updates again.
> I then solved the problem the machine was having and didn't need to reformat.
> The computer added itself again to WSUS, but has now downloaded updates it
> has already installed, and keeps trying to reinstall them and failing.
> How do I tell the WSUS server that this specific computer has already had
> these updates installed?
>
> Cheers for any assistance,
> Anthony

Http://support.microsoft.com/kb/555615

This is about XP repair installation and WSUS problems. It might help
you since it helped one of the techs here.

JP


Re: Computer deleted from WSUS trying to reinstall updates
Harry Johnston <harry[ at ]scms.waikato.ac.nz> 7/11/2007 6:06:14 PM
Anthony wrote:

[Quoted Text]
> There is actually 81 updates it is trying to install through automatic
> updates, so if there is another solution besides downloading all hotfixes
> manually, it would be good.

Have you tried the Window Update web site? (I don't expect it to work, but it's
worth a try.)

Reinstalling the latest WSUS client might help:

<http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe>

You should also get MBSA to help verify your patch status when you're finished:

<http://www.microsoft.com/technet/security/tools/mbsa2/default.mspx>

I personally don't trust the latest version, so I'd suggest you also install and
run the previous version:

<http://www.microsoft.com/technet/security/tools/mbsa1/default.mspx>

If it turns out that the current version tells you you're patched and the
previous version says you aren't, please tell us about it.

Harry.
Re: Computer deleted from WSUS trying to reinstall updates
"Lawrence Garvin \(MVP\)" <onsitech[ at ]community.nospam> 7/12/2007 2:19:15 AM
"Anthony" <Anthony[ at ]discussions.microsoft.com> wrote in message
news:CBE5B886-DE7B-4762-96CB-CA7ABE8E9F36[ at ]microsoft.com...


[Quoted Text]
> I remember that I also did a Repair Windows from the WinXP SP2
> installation


For the record.. a "Repair Windows" install from the XPSP2 CDROM removes
*ALL* post-SP2 updates.

They *all* need to be reapplied!

--
Lawrence Garvin, M.S., MCTS, MCP
Independent WSUS Evangelist
MVP-Software Distribution (2005-2007)
https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E

Everything you need for WSUS is at
http://www.microsoft.com/wsus

And, almost everything else is at
http://wsusinfo.onsitechsolutions.com
.....



Re: Computer deleted from WSUS trying to reinstall updates
Anthony 7/12/2007 7:16:00 AM
OK, sorry for late reply.
Have not been able to get onto the computer again, as it is being used.
Because I did the repair of Windows XP, all the updates would have been
removed. (Thanks to Lawrence Garvin for this info)
The problem is that the computer is not installing the updates it downloads
from the Windows update server.
There are about 77 updates that the yellow shield keeps saying it needs to
install.
I go to install them, and they fail to install. As per previous post
(windows update log file), they are being skipped for some reason. (*
WARNING: Exit code = 0x80004002)
If I download them from the windowsupdate website, they still do not
install. If I download them from the Download Centre they do install.

I can do them manually, but would prefer not to download 70+ downloads
individually.

As for JEP0401's suggestion, I read the article, and it is not quite the
same issue, as my computer know it needs the updates, but when it downloads
them they do not install. I did try to download one manually and it did
install, but that didn't solve the problem.
Thanks for the effort! ;)

The latest Update client is installed already, but I will try those MBSA
files to check the update status and get back to you.

If there are any other ideas let me know.
I will try to force my way back into that machine tomorrow some time.

Thanks,
Anthony

"Harry Johnston" wrote:

[Quoted Text]
> Anthony wrote:
>
> > There is actually 81 updates it is trying to install through automatic
> > updates, so if there is another solution besides downloading all hotfixes
> > manually, it would be good.
>
> Have you tried the Window Update web site? (I don't expect it to work, but it's
> worth a try.)
>
> Reinstalling the latest WSUS client might help:
>
> <http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe>
>
> You should also get MBSA to help verify your patch status when you're finished:
>
> <http://www.microsoft.com/technet/security/tools/mbsa2/default.mspx>
>
> I personally don't trust the latest version, so I'd suggest you also install and
> run the previous version:
>
> <http://www.microsoft.com/technet/security/tools/mbsa1/default.mspx>
>
> If it turns out that the current version tells you you're patched and the
> previous version says you aren't, please tell us about it.
>
> Harry.
>

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