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Group:  English: Windows Server » microsoft.public.windows.server.update_services
Thread: Status Reporting

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Status Reporting
mwebb 5/29/2007 2:07:01 PM
I have just installed WSUS 3.0. I only have 6 computers in my domain network
and have had the network up with WSUS for almost 24 hours. Still none of the
computers have reported their status.

Is there a way to get this done in a reasonable amount of time or to force
the reporting?
--

Re: Status Reporting
"Lawrence Garvin \(MVP\)" <onsitech[ at ]community.nospam> 5/29/2007 10:58:09 PM

"mwebb" <mwebb[ at ]discussions.microsoft.com> wrote in message
news:16E12EB9-34B4-4D75-9F82-ACBD097BA6A8[ at ]microsoft.com...
[Quoted Text]
>I have just installed WSUS 3.0. I only have 6 computers in my domain
>network
> and have had the network up with WSUS for almost 24 hours. Still none of
> the
> computers have reported their status.
>
> Is there a way to get this done in a reasonable amount of time or to force
> the reporting?

That depends on what's wrong, and how long it takes to fix it. :-)

Download and run the Client Diagnostic Tool on one of the clients and post
the results.

--
Lawrence Garvin, M.S., MCTS, MCP
Independent WSUS Evangelist
MVP-Software Distribution (2005-2007)
https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E

Everything you need for WSUS is at
http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx

And, almost everything else is at
http://wsusinfo.onsitechsolutions.com
.....


Re: Status Reporting
mwebb 5/30/2007 12:40:01 AM
where can I find the "Client Diagnostic Tool"?

I looked at the WSUS website, downloads, searched and I could find anything.

BTW, I ran "wuauclt.exe /detectnow" and all of the computers are listed in
the WSUS screen but no luck in getting any status.

I did not have this trouble with WSUS 2.0 on another domain.
--



"Lawrence Garvin (MVP)" wrote:

[Quoted Text]
>
> "mwebb" <mwebb[ at ]discussions.microsoft.com> wrote in message
> news:16E12EB9-34B4-4D75-9F82-ACBD097BA6A8[ at ]microsoft.com...
> >I have just installed WSUS 3.0. I only have 6 computers in my domain
> >network
> > and have had the network up with WSUS for almost 24 hours. Still none of
> > the
> > computers have reported their status.
> >
> > Is there a way to get this done in a reasonable amount of time or to force
> > the reporting?
>
> That depends on what's wrong, and how long it takes to fix it. :-)
>
> Download and run the Client Diagnostic Tool on one of the clients and post
> the results.
>
> --
> Lawrence Garvin, M.S., MCTS, MCP
> Independent WSUS Evangelist
> MVP-Software Distribution (2005-2007)
> https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E
>
> Everything you need for WSUS is at
> http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx
>
> And, almost everything else is at
> http://wsusinfo.onsitechsolutions.com
> .....
>
>
>
Re: Status Reporting
mwebb 5/30/2007 12:54:00 AM
I found and ran the client diagnostic tool.

I got a red message that stated "The requested URL does not exist on the
server"
When I installed WSUS 3.0 I used the default that placed the website on the
default webserver. WSUS is installed on a Win2003 domain member server.
--



"mwebb" wrote:

[Quoted Text]
> where can I find the "Client Diagnostic Tool"?
>
> I looked at the WSUS website, downloads, searched and I could find anything.
>
> BTW, I ran "wuauclt.exe /detectnow" and all of the computers are listed in
> the WSUS screen but no luck in getting any status.
>
> I did not have this trouble with WSUS 2.0 on another domain.
> --
>
>
>
> "Lawrence Garvin (MVP)" wrote:
>
> >
> > "mwebb" <mwebb[ at ]discussions.microsoft.com> wrote in message
> > news:16E12EB9-34B4-4D75-9F82-ACBD097BA6A8[ at ]microsoft.com...
> > >I have just installed WSUS 3.0. I only have 6 computers in my domain
> > >network
> > > and have had the network up with WSUS for almost 24 hours. Still none of
> > > the
> > > computers have reported their status.
> > >
> > > Is there a way to get this done in a reasonable amount of time or to force
> > > the reporting?
> >
> > That depends on what's wrong, and how long it takes to fix it. :-)
> >
> > Download and run the Client Diagnostic Tool on one of the clients and post
> > the results.
> >
> > --
> > Lawrence Garvin, M.S., MCTS, MCP
> > Independent WSUS Evangelist
> > MVP-Software Distribution (2005-2007)
> > https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E
> >
> > Everything you need for WSUS is at
> > http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx
> >
> > And, almost everything else is at
> > http://wsusinfo.onsitechsolutions.com
> > .....
> >
> >
> >
Re: Status Reporting
mwebb 5/30/2007 12:58:00 AM
You asked for the whole diagnostic read out so here it is:



WSUS Client Diagnostics Tool

Checking Machine State
Checking for admin rights to run tool . . . . . . . . . PASS
Automatic Updates Service is running. . . . . . . . . . PASS
Background Intelligent Transfer Service is running. . . PASS
Wuaueng.dll version 5.8.0.2607. . . . . . . . . . . . . PASS
This version is WSUS 2.0

Checking AU Settings
AU Option is 4: Scheduled Install . . . . . . . . . . . PASS
Option is from Policy settings

Checking Proxy Configuration
Checking for winhttp local machine Proxy settings . . . PASS
Winhttp local machine access type
<Direct Connection>
Winhttp local machine Proxy. . . . . . . . . . NONE
Winhttp local machine ProxyBypass. . . . . . . NONE
Checking User IE Proxy settings . . . . . . . . . . . . PASS
User IE Proxy. . . . . . . . . . . . . . . . . NONE
User IE ProxyByPass. . . . . . . . . . . . . . NONE
User IE AutoConfig URL Proxy . . . . . . . . . NONE
User IE AutoDetect
AutoDetect not in use

Checking Connection to WSUS/SUS Server
WUServer = http://fserver01
WUStatusServer = http://fserver01
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
Connection to server. . . . . . . . . . . . . . . . . . PASS

WinHttpDownloadFileToMemory(szURLDest, NULL, 0, NULL, NULL, NULL,
&downloadBuffe
r) failed with hr=0x80190194

The requested URL does not exist on the server.


Press Enter to Complete

--



"mwebb" wrote:

[Quoted Text]
> I found and ran the client diagnostic tool.
>
> I got a red message that stated "The requested URL does not exist on the
> server"
> When I installed WSUS 3.0 I used the default that placed the website on the
> default webserver. WSUS is installed on a Win2003 domain member server.
> --
>
>
>
> "mwebb" wrote:
>
> > where can I find the "Client Diagnostic Tool"?
> >
> > I looked at the WSUS website, downloads, searched and I could find anything.
> >
> > BTW, I ran "wuauclt.exe /detectnow" and all of the computers are listed in
> > the WSUS screen but no luck in getting any status.
> >
> > I did not have this trouble with WSUS 2.0 on another domain.
> > --
> >
> >
> >
> > "Lawrence Garvin (MVP)" wrote:
> >
> > >
> > > "mwebb" <mwebb[ at ]discussions.microsoft.com> wrote in message
> > > news:16E12EB9-34B4-4D75-9F82-ACBD097BA6A8[ at ]microsoft.com...
> > > >I have just installed WSUS 3.0. I only have 6 computers in my domain
> > > >network
> > > > and have had the network up with WSUS for almost 24 hours. Still none of
> > > > the
> > > > computers have reported their status.
> > > >
> > > > Is there a way to get this done in a reasonable amount of time or to force
> > > > the reporting?
> > >
> > > That depends on what's wrong, and how long it takes to fix it. :-)
> > >
> > > Download and run the Client Diagnostic Tool on one of the clients and post
> > > the results.
> > >
> > > --
> > > Lawrence Garvin, M.S., MCTS, MCP
> > > Independent WSUS Evangelist
> > > MVP-Software Distribution (2005-2007)
> > > https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E
> > >
> > > Everything you need for WSUS is at
> > > http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx
> > >
> > > And, almost everything else is at
> > > http://wsusinfo.onsitechsolutions.com
> > > .....
> > >
> > >
> > >
Re: Status Reporting
"Lawrence Garvin \(MVP\)" <onsitech[ at ]community.nospam> 5/30/2007 1:47:51 AM
"mwebb" <mwebb[ at ]discussions.microsoft.com> wrote in message
news:ED7B7A70-25DA-4EF1-8626-F0ED7E6A86FA[ at ]microsoft.com...
[Quoted Text]
> You asked for the whole diagnostic read out so here it is:

> Checking Connection to WSUS/SUS Server
> WUServer = http://fserver01
> WUStatusServer = http://fserver01
> UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
> Connection to server. . . . . . . . . . . . . . . . . . PASS
>
> WinHttpDownloadFileToMemory(szURLDest, NULL, 0, NULL, NULL, NULL,
> &downloadBuffe
> r) failed with hr=0x80190194
>
> The requested URL does not exist on the server.

This HTTP 404 error is caused by the CDT attempting to access the resource
at
http://fserver01/selfupdate/au/x86/<platform>/en/wuaucomp.cab

The '404' error will be thrown if:
[a] The resource is missing from the filesystem.
[b] The virtual directory is missing, or mapped to the wrong pathname.
[c] URLScan is installed, and CAB files have not been enabled for
downloading.

--
Lawrence Garvin, M.S., MCTS, MCP
Independent WSUS Evangelist
MVP-Software Distribution (2005-2007)
https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E

Everything you need for WSUS is at
http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx

And, almost everything else is at
http://wsusinfo.onsitechsolutions.com
.....


Re: Status Reporting
mwebb 5/30/2007 3:24:01 AM
The server that hosts WSUS (Fserver01) has the virtual directory under the
default website and resource in the correct place.

URLScan is not installed.

I looked at the other properties in the virtual directory and did not see
anything unusual.


--



"Lawrence Garvin (MVP)" wrote:

[Quoted Text]
> "mwebb" <mwebb[ at ]discussions.microsoft.com> wrote in message
> news:ED7B7A70-25DA-4EF1-8626-F0ED7E6A86FA[ at ]microsoft.com...
> > You asked for the whole diagnostic read out so here it is:
>
> > Checking Connection to WSUS/SUS Server
> > WUServer = http://fserver01
> > WUStatusServer = http://fserver01
> > UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
> > Connection to server. . . . . . . . . . . . . . . . . . PASS
> >
> > WinHttpDownloadFileToMemory(szURLDest, NULL, 0, NULL, NULL, NULL,
> > &downloadBuffe
> > r) failed with hr=0x80190194
> >
> > The requested URL does not exist on the server.
>
> This HTTP 404 error is caused by the CDT attempting to access the resource
> at
> http://fserver01/selfupdate/au/x86/<platform>/en/wuaucomp.cab
>
> The '404' error will be thrown if:
> [a] The resource is missing from the filesystem.
> [b] The virtual directory is missing, or mapped to the wrong pathname.
> [c] URLScan is installed, and CAB files have not been enabled for
> downloading.
>
> --
> Lawrence Garvin, M.S., MCTS, MCP
> Independent WSUS Evangelist
> MVP-Software Distribution (2005-2007)
> https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E
>
> Everything you need for WSUS is at
> http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx
>
> And, almost everything else is at
> http://wsusinfo.onsitechsolutions.com
> .....
>
>
>
Re: Status Reporting
"Lawrence Garvin \(MVP\)" <onsitech[ at ]community.nospam> 5/30/2007 1:10:16 PM
"mwebb" <mwebb[ at ]discussions.microsoft.com> wrote in message
news:A274E09A-735F-4097-B56C-AD35F3305567[ at ]microsoft.com...

[Quoted Text]
>> > WinHttpDownloadFileToMemory(szURLDest, NULL, 0, NULL, NULL, NULL,
>> > &downloadBuffe
>> > r) failed with hr=0x80190194
>> >
>> > The requested URL does not exist on the server.
>>
>> This HTTP 404 error is caused by the CDT attempting to access the
>> resource
>> at
>> http://fserver01/selfupdate/au/x86/<platform>/en/wuaucomp.cab
>>
>> The '404' error will be thrown if:
>> [a] The resource is missing from the filesystem.
>> [b] The virtual directory is missing, or mapped to the wrong
>> pathname.
>> [c] URLScan is installed, and CAB files have not been enabled for
>> downloading.


> The server that hosts WSUS (Fserver01) has the virtual directory under the
> default website and resource in the correct place.
>
> URLScan is not installed.
>
> I looked at the other properties in the virtual directory and did not see
> anything unusual.

What happens if you try to browse to that file using Internet Explorer?

--
Lawrence Garvin, M.S., MCTS, MCP
Independent WSUS Evangelist
MVP-Software Distribution (2005-2007)
https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E

Everything you need for WSUS is at
http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx

And, almost everything else is at
http://wsusinfo.onsitechsolutions.com
.....


Re: Status Reporting
mwebb 5/31/2007 1:00:01 AM
I can browse to the wuaucomp.cab file using IE.

I think what I need to do is uninstall WSUS 3.0 and reinstall using the
option that configures its own website. Or go back to WSUS 2.0.

I don't think we are getting anywhere but I appreciate the help.
--


"Lawrence Garvin (MVP)" wrote:

[Quoted Text]
> "mwebb" <mwebb[ at ]discussions.microsoft.com> wrote in message
> news:A274E09A-735F-4097-B56C-AD35F3305567[ at ]microsoft.com...
>
> >> > WinHttpDownloadFileToMemory(szURLDest, NULL, 0, NULL, NULL, NULL,
> >> > &downloadBuffe
> >> > r) failed with hr=0x80190194
> >> >
> >> > The requested URL does not exist on the server.
> >>
> >> This HTTP 404 error is caused by the CDT attempting to access the
> >> resource
> >> at
> >> http://fserver01/selfupdate/au/x86/<platform>/en/wuaucomp.cab
> >>
> >> The '404' error will be thrown if:
> >> [a] The resource is missing from the filesystem.
> >> [b] The virtual directory is missing, or mapped to the wrong
> >> pathname.
> >> [c] URLScan is installed, and CAB files have not been enabled for
> >> downloading.
>
>
> > The server that hosts WSUS (Fserver01) has the virtual directory under the
> > default website and resource in the correct place.
> >
> > URLScan is not installed.
> >
> > I looked at the other properties in the virtual directory and did not see
> > anything unusual.
>
> What happens if you try to browse to that file using Internet Explorer?
>
> --
> Lawrence Garvin, M.S., MCTS, MCP
> Independent WSUS Evangelist
> MVP-Software Distribution (2005-2007)
> https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E
>
> Everything you need for WSUS is at
> http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx
>
> And, almost everything else is at
> http://wsusinfo.onsitechsolutions.com
> .....
>
>
>
Re: Status Reporting
"Lawrence Garvin \(MVP\)" <onsitech[ at ]community.nospam> 5/31/2007 2:42:14 AM
"mwebb" <mwebb[ at ]discussions.microsoft.com> wrote in message
news:BE37B718-E439-4885-AF89-5AB235054B6E[ at ]microsoft.com...
[Quoted Text]
>I can browse to the wuaucomp.cab file using IE.
>
> I think what I need to do is uninstall WSUS 3.0 and reinstall using the
> option that configures its own website.

Did you try to install it to an "existing" website?

If so, what was "existing" on that web site previously?

--
Lawrence Garvin, M.S., MCTS, MCP
Independent WSUS Evangelist
MVP-Software Distribution (2005-2007)
https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E

Everything you need for WSUS is at
http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx

And, almost everything else is at
http://wsusinfo.onsitechsolutions.com
.....



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