After WSUS 3.0 Install Clients Not Reporting In - Another Issue gdwanderson[ at ]gmail.com 5/23/2007 5:04:08 AM I have recently upgraded to WSUS 3.0 from 2.0. I run SBS 2003 R2 and WSUS 2.0 worked, fine but trouble started with the upgrade to 3.0. I have given up on getting WSUS 3.0 to work inside the SBS Management Console and instead am focused on getting WSUS 3.0 working on its own. I have previously checked and double checked IIS directory security settings, reset the password for the IUSR_LEORA user used for anonymous access and run the .vbs script to get WSUS selfupdate to work on port 80 (and even tried it without running that .vbs file). Some updates appear to be getting to the client PCs, but apart from the server machine itself, they don't appear to be checking in. Over the past few days I feel like I've exhausted the assistance of seaches of the net. Any help would be much appreciated. Here is the relevant part of the WindowsUpdate.log file: 2007-05-22 21:54:54:244 1192 1604 Agent ************* 2007-05-22 21:54:54:244 1192 1604 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates] 2007-05-22 21:54:54:244 1192 1604 Agent ********* 2007-05-22 21:54:54:244 1192 1604 Setup Checking for agent SelfUpdate 2007-05-22 21:54:54:244 1192 1604 Setup Client version: Core: 6.0.6000.16386 Aux: 6.0.6000.16386 2007-05-22 21:54:54:291 1192 1604 Setup Determining whether a new setup handler needs to be downloaded 2007-05-22 21:54:54:291 1192 1604 Setup SelfUpdate handler update NOT required: Current version: 7.0.6000.374, required version: 7.0.6000.374 2007-05-22 21:54:54:291 1192 1604 Setup Evaluating applicability of setup package "WUClient-SelfUpdate- ActiveX~31bf3856ad364e35~x86~~7.0.6000.374" 2007-05-22 21:54:54:400 1192 1604 Setup Setup package "WUClient- SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374" is applicable but is already staged; it will not be downloaded. 2007-05-22 21:54:54:400 1192 1604 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux- TopLevel~31bf3856ad364e35~x86~~7.0.6000.374" 2007-05-22 21:54:54:712 1192 1604 Setup Setup package "WUClient- SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.0.6000.374" is applicable but is already staged; it will not be downloaded. 2007-05-22 21:54:54:712 1192 1604 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core- TopLevel~31bf3856ad364e35~x86~~7.0.6000.374" 2007-05-22 21:54:54:946 1192 1604 Setup Setup package "WUClient- SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.0.6000.374" is applicable but is already staged; it will not be downloaded. 2007-05-22 21:54:54:946 1192 1604 Setup SelfUpdate check completed. SelfUpdate is required. 2007-05-22 21:54:54:946 1192 1604 Setup Downloading binaries required for SelfUpdate 2007-05-22 21:54:54:946 1192 1604 Setup Download of SelfUpdate binaries succeeded 2007-05-22 21:54:54:946 1192 1604 Setup Starting agent SelfUpdate 2007-05-22 21:54:54:962 1192 1604 Report REPORT EVENT: {0C86FC1C- FE3B-4A93-AAF1-D8FB73F779B6} 2007-05-22 21:54:54:962-0500 1 201 101 {E2FF4526-97D7-4926-8E75-295DBA39C6BF} 1 0 SelfUpdate Success Content Install Installation pending. 2007-05-22 21:54:55:773 1192 1604 Report Uploading 1 events using cached cookie, reporting URL = http://LEORA:8530/ReportingWebService/Repo...WebService.asmx 2007-05-22 21:54:55:788 1192 1604 Report Reporter successfully uploaded 1 events. 2007-05-22 21:54:56:958 1192 1604 Setup Launching WuSetupV.exe to complete SelfUpdate 2007-05-22 21:54:56:958 1192 1604 Setup WuSetupV.exe launched successfully 2007-05-22 21:54:56:958 1192 1604 Agent * WARNING: Skipping scan, self- update check returned 0x8024001B 2007-05-22 21:54:56:974 1192 1604 Agent * WARNING: Exit code = 0x8024001B 2007-05-22 21:54:56:974 1192 1604 Agent ********* 2007-05-22 21:54:56:974 1192 1604 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates] 2007-05-22 21:54:56:974 1192 1604 Agent ************* 2007-05-22 21:54:56:974 1192 1604 Agent WARNING: WU client failed Searching for update with error 0x8024001b 2007-05-22 21:54:56:974 1192 1604 AU >>## RESUMED ## AU: Search for updates [CallId = {8AA094E2-9ACF-4E99-9224-E490C7181ADA}] 2007-05-22 21:54:56:974 1192 1604 AU # WARNING: Search callback failed, result = 0x8024001B 2007-05-22 21:54:56:974 1192 1604 AU # WARNING: Failed to find updates with error code 8024001B 2007-05-22 21:54:56:974 1192 1604 AU ######### 2007-05-22 21:54:56:974 1192 1604 AU ## END ## AU: Search for updates [CallId = {8AA094E2-9ACF-4E99-9224-E490C7181ADA}] 2007-05-22 21:54:56:974 1192 1604 AU ############# 2007-05-22 21:54:57:021 5984 12f8 Misc =========== Logging initialized (build: 7.0.6000.374, tz: -0500) =========== 2007-05-22 21:54:57:021 5984 12f8 Misc = Process: C:\Windows \SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe 2007-05-22 21:54:57:021 5984 12f8 Setup Performing SelfUpdate installation 2007-05-22 21:54:57:052 5984 12f8 Setup WARNING: Failed to stop the WU service, error = 0x80070005 2007-05-22 21:54:57:052 5984 12f8 Setup WuSetup has finished. Exit code is 0x00000005 2007-05-22 21:54:57:052 1192 ea0 Setup FATAL: WuSetupV.exe process ended prematurely, err = 0x80070005 2007-05-22 21:54:57:052 1192 ea0 Setup WARNING: SelfUpdate install failed, error = 0x80070005 2007-05-22 21:55:02:060 1192 1604 Report REPORT EVENT: {E1AF7B01- E668-42AE-9FC8-7A3A8320E2F3} 2007-05-22 21:54:57:052-0500 1 195 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80070005 SelfUpdate Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070005: Windows Update Setup Handler.

Re: After WSUS 3.0 Install Clients Not Reporting In - Another Issue "Sudheer GN [MSFT]" <sudheer[ at ]online.microsoft.com> 5/23/2007 3:14:29 PM Hi, Have you applied any security templates or made any security setting changes on the machine? WU service could not be stopped with the error ERROR_ACCESS_DENIED and hence the client is not able to upgrade to 3.0 version [Quoted Text] > 2007-05-22 21:54:57:052 5984 12f8 Setup WARNING: Failed to stop the WU > service, error = 0x80070005 > 2007-05-22 21:54:57:052 5984 12f8 Setup WuSetup has finished. Exit > code is 0x00000005 On the client machine (Vista), please open an Administrator command prompt and send the output of the following commands sc sdshow wuauserv sc qc wuauserv -- Sudheer GN Microsoft, WU Client This posting is provided "As Is" with no warranties, and confers no rights. Use of included script samples are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm <gdwanderson[ at ]gmail.com> wrote in message news:1179896648.771080.241950[ at ]p47g2000hsd.googlegroups.com... >I have recently upgraded to WSUS 3.0 from 2.0. I run SBS 2003 R2 and > WSUS 2.0 worked, fine but trouble started with the upgrade to 3.0. I > have given up on getting WSUS 3.0 to work inside the SBS Management > Console and instead am focused on getting WSUS 3.0 working on its own. > > I have previously checked and double checked IIS directory security > settings, reset the password for the IUSR_LEORA user used for > anonymous access and run the .vbs script to get WSUS selfupdate to > work on port 80 (and even tried it without running that .vbs file). > > Some updates appear to be getting to the client PCs, but apart from > the server machine itself, they don't appear to be checking in. Over > the past few days I feel like I've exhausted the assistance of seaches > of the net. Any help would be much appreciated. > > Here is the relevant part of the WindowsUpdate.log file: > > 2007-05-22 21:54:54:244 1192 1604 Agent ************* > 2007-05-22 21:54:54:244 1192 1604 Agent ** START ** Agent: Finding > updates [CallerId = AutomaticUpdates] > 2007-05-22 21:54:54:244 1192 1604 Agent ********* > 2007-05-22 21:54:54:244 1192 1604 Setup Checking for agent SelfUpdate > 2007-05-22 21:54:54:244 1192 1604 Setup Client version: Core: > 6.0.6000.16386 Aux: 6.0.6000.16386 > 2007-05-22 21:54:54:291 1192 1604 Setup Determining whether a new > setup handler needs to be downloaded > 2007-05-22 21:54:54:291 1192 1604 Setup SelfUpdate handler update NOT > required: Current version: 7.0.6000.374, required version: > 7.0.6000.374 > 2007-05-22 21:54:54:291 1192 1604 Setup Evaluating applicability of > setup package "WUClient-SelfUpdate- > ActiveX~31bf3856ad364e35~x86~~7.0.6000.374" > 2007-05-22 21:54:54:400 1192 1604 Setup Setup package "WUClient- > SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374" is applicable > but is already staged; it will not be downloaded. > 2007-05-22 21:54:54:400 1192 1604 Setup Evaluating applicability of > setup package "WUClient-SelfUpdate-Aux- > TopLevel~31bf3856ad364e35~x86~~7.0.6000.374" > 2007-05-22 21:54:54:712 1192 1604 Setup Setup package "WUClient- > SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.0.6000.374" is > applicable but is already staged; it will not be downloaded. > 2007-05-22 21:54:54:712 1192 1604 Setup Evaluating applicability of > setup package "WUClient-SelfUpdate-Core- > TopLevel~31bf3856ad364e35~x86~~7.0.6000.374" > 2007-05-22 21:54:54:946 1192 1604 Setup Setup package "WUClient- > SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.0.6000.374" is > applicable but is already staged; it will not be downloaded. > 2007-05-22 21:54:54:946 1192 1604 Setup SelfUpdate check completed. > SelfUpdate is required. > 2007-05-22 21:54:54:946 1192 1604 Setup Downloading binaries required > for SelfUpdate > 2007-05-22 21:54:54:946 1192 1604 Setup Download of SelfUpdate > binaries succeeded > 2007-05-22 21:54:54:946 1192 1604 Setup Starting agent SelfUpdate > 2007-05-22 21:54:54:962 1192 1604 Report REPORT EVENT: {0C86FC1C- > FE3B-4A93-AAF1-D8FB73F779B6} 2007-05-22 21:54:54:962-0500 1 201 101 > {E2FF4526-97D7-4926-8E75-295DBA39C6BF} 1 0 SelfUpdate Success Content > Install Installation pending. > 2007-05-22 21:54:55:773 1192 1604 Report Uploading 1 events using > cached cookie, reporting URL = > http://LEORA:8530/ReportingWebService/Repo...WebService.asmx > 2007-05-22 21:54:55:788 1192 1604 Report Reporter successfully > uploaded 1 events. > 2007-05-22 21:54:56:958 1192 1604 Setup Launching WuSetupV.exe to > complete SelfUpdate > 2007-05-22 21:54:56:958 1192 1604 Setup WuSetupV.exe launched > successfully > 2007-05-22 21:54:56:958 1192 1604 Agent * WARNING: Skipping scan, self- > update check returned 0x8024001B > 2007-05-22 21:54:56:974 1192 1604 Agent * WARNING: Exit code = > 0x8024001B > 2007-05-22 21:54:56:974 1192 1604 Agent ********* > 2007-05-22 21:54:56:974 1192 1604 Agent ** END ** Agent: Finding > updates [CallerId = AutomaticUpdates] > 2007-05-22 21:54:56:974 1192 1604 Agent ************* > 2007-05-22 21:54:56:974 1192 1604 Agent WARNING: WU client failed > Searching for update with error 0x8024001b > 2007-05-22 21:54:56:974 1192 1604 AU >>## RESUMED ## AU: Search for > updates [CallId = {8AA094E2-9ACF-4E99-9224-E490C7181ADA}] > 2007-05-22 21:54:56:974 1192 1604 AU # WARNING: Search callback > failed, result = 0x8024001B > 2007-05-22 21:54:56:974 1192 1604 AU # WARNING: Failed to find updates > with error code 8024001B > 2007-05-22 21:54:56:974 1192 1604 AU ######### > 2007-05-22 21:54:56:974 1192 1604 AU ## END ## AU: Search for updates > [CallId = {8AA094E2-9ACF-4E99-9224-E490C7181ADA}] > 2007-05-22 21:54:56:974 1192 1604 AU ############# > 2007-05-22 21:54:57:021 5984 12f8 Misc =========== Logging initialized > (build: 7.0.6000.374, tz: -0500) =========== > 2007-05-22 21:54:57:021 5984 12f8 Misc = Process: C:\Windows > \SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe > 2007-05-22 21:54:57:021 5984 12f8 Setup Performing SelfUpdate > installation > 2007-05-22 21:54:57:052 5984 12f8 Setup WARNING: Failed to stop the WU > service, error = 0x80070005 > 2007-05-22 21:54:57:052 5984 12f8 Setup WuSetup has finished. Exit > code is 0x00000005 > 2007-05-22 21:54:57:052 1192 ea0 Setup FATAL: WuSetupV.exe process > ended prematurely, err = 0x80070005 > 2007-05-22 21:54:57:052 1192 ea0 Setup WARNING: SelfUpdate install > failed, error = 0x80070005 > 2007-05-22 21:55:02:060 1192 1604 Report REPORT EVENT: {E1AF7B01- > E668-42AE-9FC8-7A3A8320E2F3} 2007-05-22 21:54:57:052-0500 1 195 101 > {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80070005 SelfUpdate Failure > Content Install Installation Failure: Windows failed to install the > following update with error 0x80070005: Windows Update Setup Handler. >