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Group:  English: Windows Server » microsoft.public.windows.server.update_services
Thread: Computer Not Reporting

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Computer Not Reporting
"Martin Blackstone - MVP" <exchangemvp[ at ]gmail.com> 5/15/2007 12:11:39 AM
I have one PC that WSUS 3 reports as not phoning home in a few days.

Does anyone see an error here?

2007-05-14 17:10:13:194 888 cb8 Misc =========== Logging initialized
(build: 7.0.6000.374, tz: -0700) ===========
2007-05-14 17:10:13:194 888 cb8 Misc = Process:
C:\WINDOWS\System32\svchost.exe
2007-05-14 17:10:13:194 888 cb8 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2007-05-14 17:10:13:194 888 cb8 Service *************
2007-05-14 17:10:13:194 888 cb8 Service ** START ** Service: Service
startup
2007-05-14 17:10:13:194 888 cb8 Service *********
2007-05-14 17:10:13:226 888 cb8 Agent * WU client version 7.0.6000.374
2007-05-14 17:10:13:226 888 cb8 Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2007-05-14 17:10:13:226 888 cb8 Agent * Access type: No proxy
2007-05-14 17:10:13:241 888 cb8 Agent * Network state: Connected
2007-05-14 17:10:25:526 888 67c Agent *********** Agent: Initializing
Windows Update Agent ***********
2007-05-14 17:10:25:526 888 67c Agent *********** Agent: Initializing
global settings cache ***********
2007-05-14 17:10:25:526 888 67c Agent * WSUS server: http://IT01
2007-05-14 17:10:25:526 888 67c Agent * WSUS status server: http://IT01
2007-05-14 17:10:25:526 888 67c Agent * Target group: Irvine - HQ
2007-05-14 17:10:25:526 888 67c Agent * Windows Update access disabled:
No
2007-05-14 17:10:26:917 888 cb8 Report *********** Report: Initializing
static reporting data ***********
2007-05-14 17:10:26:917 888 cb8 Report * OS Version = 5.1.2600.2.0.65792
2007-05-14 17:10:26:964 888 cb8 Report * Computer Brand = Dell Computer
Corporation
2007-05-14 17:10:26:964 888 cb8 Report * Computer Model = OptiPlex GX260
2007-05-14 17:10:26:964 888 cb8 Report * Bios Revision = A03
2007-05-14 17:10:26:964 888 cb8 Report * Bios Name = Default System BIOS
2007-05-14 17:10:26:964 888 cb8 Report * Bios Release Date =
2002-09-24T00:00:00
2007-05-14 17:10:26:964 888 cb8 Report * Locale ID = 1033
2007-05-14 17:10:27:276 888 67c DnldMgr Download manager restoring 0
downloads
2007-05-14 17:10:27:276 888 67c AU ########### AU: Initializing Automatic
Updates ###########
2007-05-14 17:10:27:276 888 67c AU # WSUS server: http://IT01
2007-05-14 17:10:27:276 888 67c AU # Detection frequency: 1
2007-05-14 17:10:27:276 888 67c AU # Target group: Irvine - HQ
2007-05-14 17:10:27:276 888 67c AU # Approval type: Scheduled (Policy)
2007-05-14 17:10:27:276 888 67c AU # Scheduled install day/time: Every
day at 2:00
2007-05-14 17:10:27:276 888 67c AU # Auto-install minor updates: Yes
(User preference)
2007-05-14 17:10:28:574 888 67c AU Setting AU scheduled install time to
2007-05-15 09:00:00
2007-05-14 17:10:28:574 888 67c AU AU finished delayed initialization
2007-05-14 17:10:28:574 888 67c AU Triggering AU detection through
DetectNow API
2007-05-14 17:10:28:574 888 67c AU Triggering Online detection
(non-interactive)
2007-05-14 17:10:28:574 888 cb8 AU #############
2007-05-14 17:10:28:574 888 cb8 AU ## START ## AU: Search for updates
2007-05-14 17:10:28:589 888 cb8 AU #########
2007-05-14 17:10:28:589 888 cb8 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {0C61BA2A-8FC0-462D-B2BD-512DBF24A1C1}]
2007-05-14 17:10:28:589 888 8dc Agent *************
2007-05-14 17:10:28:589 888 8dc Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-05-14 17:10:28:589 888 8dc Agent *********
2007-05-14 17:10:28:589 888 8dc Agent * Online = Yes; Ignore download
priority = No
2007-05-14 17:10:28:589 888 8dc Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2007-05-14 17:10:28:589 888 8dc Agent * ServiceID =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2007-05-14 17:10:28:636 888 8dc Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
2007-05-14 17:10:28:714 888 8dc Misc Microsoft signed: Yes
Re: Computer Not Reporting
"Cecils\(MSFT\)" <cecils[ at ]online.microsoft.com> 5/15/2007 5:43:44 PM
Is there anythign after the last line of yoru WindowsUpdate.log file. I
don't see the Client reporting event

--
Cecil [MSFT]
Deployment, WSUS
Microsoft

This posting is provided "As Is" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

"Martin Blackstone - MVP" <exchangemvp[ at ]gmail.com> wrote in message
news:%23SAxcWolHHA.3264[ at ]TK2MSFTNGP04.phx.gbl...
[Quoted Text]
>I have one PC that WSUS 3 reports as not phoning home in a few days.
>
> Does anyone see an error here?
>
> 2007-05-14 17:10:13:194 888 cb8 Misc =========== Logging initialized
> (build: 7.0.6000.374, tz: -0700) ===========
> 2007-05-14 17:10:13:194 888 cb8 Misc = Process:
> C:\WINDOWS\System32\svchost.exe
> 2007-05-14 17:10:13:194 888 cb8 Misc = Module:
> C:\WINDOWS\system32\wuaueng.dll
> 2007-05-14 17:10:13:194 888 cb8 Service *************
> 2007-05-14 17:10:13:194 888 cb8 Service ** START ** Service: Service
> startup
> 2007-05-14 17:10:13:194 888 cb8 Service *********
> 2007-05-14 17:10:13:226 888 cb8 Agent * WU client version 7.0.6000.374
> 2007-05-14 17:10:13:226 888 cb8 Agent * Base directory:
> C:\WINDOWS\SoftwareDistribution
> 2007-05-14 17:10:13:226 888 cb8 Agent * Access type: No proxy
> 2007-05-14 17:10:13:241 888 cb8 Agent * Network state: Connected
> 2007-05-14 17:10:25:526 888 67c Agent *********** Agent: Initializing
> Windows Update Agent ***********
> 2007-05-14 17:10:25:526 888 67c Agent *********** Agent: Initializing
> global settings cache ***********
> 2007-05-14 17:10:25:526 888 67c Agent * WSUS server: http://IT01
> 2007-05-14 17:10:25:526 888 67c Agent * WSUS status server: http://IT01
> 2007-05-14 17:10:25:526 888 67c Agent * Target group: Irvine - HQ
> 2007-05-14 17:10:25:526 888 67c Agent * Windows Update access disabled:
> No
> 2007-05-14 17:10:26:917 888 cb8 Report *********** Report: Initializing
> static reporting data ***********
> 2007-05-14 17:10:26:917 888 cb8 Report * OS Version =
> 5.1.2600.2.0.65792
> 2007-05-14 17:10:26:964 888 cb8 Report * Computer Brand = Dell Computer
> Corporation
> 2007-05-14 17:10:26:964 888 cb8 Report * Computer Model = OptiPlex
> GX260
> 2007-05-14 17:10:26:964 888 cb8 Report * Bios Revision = A03
> 2007-05-14 17:10:26:964 888 cb8 Report * Bios Name = Default System
> BIOS
> 2007-05-14 17:10:26:964 888 cb8 Report * Bios Release Date =
> 2002-09-24T00:00:00
> 2007-05-14 17:10:26:964 888 cb8 Report * Locale ID = 1033
> 2007-05-14 17:10:27:276 888 67c DnldMgr Download manager restoring 0
> downloads
> 2007-05-14 17:10:27:276 888 67c AU ########### AU: Initializing
> Automatic Updates ###########
> 2007-05-14 17:10:27:276 888 67c AU # WSUS server: http://IT01
> 2007-05-14 17:10:27:276 888 67c AU # Detection frequency: 1
> 2007-05-14 17:10:27:276 888 67c AU # Target group: Irvine - HQ
> 2007-05-14 17:10:27:276 888 67c AU # Approval type: Scheduled (Policy)
> 2007-05-14 17:10:27:276 888 67c AU # Scheduled install day/time: Every
> day at 2:00
> 2007-05-14 17:10:27:276 888 67c AU # Auto-install minor updates: Yes
> (User preference)
> 2007-05-14 17:10:28:574 888 67c AU Setting AU scheduled install time to
> 2007-05-15 09:00:00
> 2007-05-14 17:10:28:574 888 67c AU AU finished delayed initialization
> 2007-05-14 17:10:28:574 888 67c AU Triggering AU detection through
> DetectNow API
> 2007-05-14 17:10:28:574 888 67c AU Triggering Online detection
> (non-interactive)
> 2007-05-14 17:10:28:574 888 cb8 AU #############
> 2007-05-14 17:10:28:574 888 cb8 AU ## START ## AU: Search for updates
> 2007-05-14 17:10:28:589 888 cb8 AU #########
> 2007-05-14 17:10:28:589 888 cb8 AU <<## SUBMITTED ## AU: Search for
> updates [CallId = {0C61BA2A-8FC0-462D-B2BD-512DBF24A1C1}]
> 2007-05-14 17:10:28:589 888 8dc Agent *************
> 2007-05-14 17:10:28:589 888 8dc Agent ** START ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2007-05-14 17:10:28:589 888 8dc Agent *********
> 2007-05-14 17:10:28:589 888 8dc Agent * Online = Yes; Ignore download
> priority = No
> 2007-05-14 17:10:28:589 888 8dc Agent * Criteria = "IsHidden=0 and
> IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
> IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
> IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
> DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
> IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
> IsAssigned=1 and RebootRequired=1"
> 2007-05-14 17:10:28:589 888 8dc Agent * ServiceID =
> {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
> 2007-05-14 17:10:28:636 888 8dc Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
> 2007-05-14 17:10:28:714 888 8dc Misc Microsoft signed: Yes
>
>

Re: Computer Not Reporting
"Lawrence Garvin \(MVP\)" <onsitech[ at ]community.nospam> 5/15/2007 11:13:43 PM
[Quoted Text]
> "Martin Blackstone - MVP" <exchangemvp[ at ]gmail.com> wrote in message
> news:%23SAxcWolHHA.3264[ at ]TK2MSFTNGP04.phx.gbl...
>>I have one PC that WSUS 3 reports as not phoning home in a few days.


> "Cecils(MSFT)" <cecils[ at ]online.microsoft.com> wrote in message
> news:OrLRVixlHHA.4768[ at ]TK2MSFTNGP05.phx.gbl...


>> Is there anythign after the last line of yoru WindowsUpdate.log file. I
>> don't see the Client reporting event


>>> 2007-05-14 17:10:28:574 888 67c AU Triggering Online detection
>>> (non-interactive)

The whole /detection/ event is missing!

--
Lawrence Garvin, M.S., MCTS, MCP
Independent WSUS Evangelist
MVP-Software Distribution (2005-2007)
https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E

Everything you need for WSUS is at
http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx

And, almost everything else is at
http://wsusinfo.onsitechsolutions.com
.....
Re: Computer Not Reporting
"Martin Blackstone - MVP" <exchangemvp[ at ]gmail.com> 5/16/2007 2:39:31 PM
Which may have explained it.
Anyhow, after hammering on it for a while, it reported in.

"Lawrence Garvin (MVP)" <onsitech[ at ]community.nospam> wrote in message
news:eKzmva0lHHA.3704[ at ]TK2MSFTNGP02.phx.gbl...
[Quoted Text]
>> "Martin Blackstone - MVP" <exchangemvp[ at ]gmail.com> wrote in message
>> news:%23SAxcWolHHA.3264[ at ]TK2MSFTNGP04.phx.gbl...
>>>I have one PC that WSUS 3 reports as not phoning home in a few days.
>
>
>> "Cecils(MSFT)" <cecils[ at ]online.microsoft.com> wrote in message
>> news:OrLRVixlHHA.4768[ at ]TK2MSFTNGP05.phx.gbl...
>
>
>>> Is there anythign after the last line of yoru WindowsUpdate.log file. I
>>> don't see the Client reporting event
>
>
>>>> 2007-05-14 17:10:28:574 888 67c AU Triggering Online detection
>>>> (non-interactive)
>
> The whole /detection/ event is missing!
>
> --
> Lawrence Garvin, M.S., MCTS, MCP
> Independent WSUS Evangelist
> MVP-Software Distribution (2005-2007)
> https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E
>
> Everything you need for WSUS is at
> http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx
>
> And, almost everything else is at
> http://wsusinfo.onsitechsolutions.com
> ....
>
>


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