WSUS and Office Update dosel <docchaez[ at ]yahoo.com> 6/15/2007 12:47:15 PM Hi guys.... super newbie has few questions. I've had, and continue to have issues with WSUS 2 refusing to update/ patch Office 2003 in my domain. I've searched numerous forums and figured that it is a limitation (or a flaw) in WSUS 2 that it wouldn't update/patch Office products unless it meets its specific conditions. All my Office updates are downloaded and marked "Install" but it wouldn't actually install them since all my XP clients report back that they are "Not needed." Interestingly, update for Outlook 2003 Junk Email Filter appear to get installed fine. (What the...??) With that said, I have two approaches I hope I can use to mitigate this shortcoming, and would like to ask for your technical insights. 1) WSUS 3. Has Microsoft fixed this issue with WSUS 3? 2) Do you think manually changing the record in the MSDE using a product like MSDE Query would do the trick? The actual update files are already downloaded and indexed in the repository. I'm wondering if I change the update status from"Not needed" to "Needed" would force WSUS to push updates to client for install. I really need to figure out how I can push those Office updates to all of my client PCs. :-( Thanks for your help guys!!

Re: WSUS and Office Update "Cecils\(MSFT\)" <cecils[ at ]online.microsoft.com> 6/15/2007 6:53:28 PM A couple of questions with respect to How you have Office installed; 1) Is office installed "Per User"? 2) was office installed from an Admin image? -- Cecil [MSFT] Deployment, WSUS Microsoft This posting is provided "As Is" with no warranties, and confers no rights. Use of included script samples are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm "dosel" <docchaez[ at ]yahoo.com> wrote in message news:1181911635.920149.211870[ at ]p77g2000hsh.googlegroups.com... [Quoted Text] > Hi guys.... super newbie has few questions. > > I've had, and continue to have issues with WSUS 2 refusing to update/ > patch Office 2003 in my domain. I've searched numerous forums and > figured that it is a limitation (or a flaw) in WSUS 2 that it wouldn't > update/patch Office products unless it meets its specific conditions. > All my Office updates are downloaded and marked "Install" but it > wouldn't actually install them since all my XP clients report back > that they are "Not needed." Interestingly, update for Outlook 2003 > Junk Email Filter appear to get installed fine. (What the...??) > > With that said, I have two approaches I hope I can use to mitigate > this shortcoming, and would like to ask for your technical insights. > 1) WSUS 3. Has Microsoft fixed this issue with WSUS 3? > 2) Do you think manually changing the record in the MSDE using a > product like MSDE Query would do the trick? The actual update files > are already downloaded and indexed in the repository. I'm wondering > if I change the update status from"Not needed" to "Needed" would force > WSUS to push updates to client for install. > > I really need to figure out how I can push those Office updates to all > of my client PCs. :-( > > Thanks for your help guys!! >

Re: WSUS and Office Update dosel <docchaez[ at ]yahoo.com> 6/18/2007 3:34:19 PM On Jun 15, 2:53 pm, "Cecils\(MSFT\)" <cec...[ at ]online.microsoft.com> wrote: [Quoted Text] > A couple of questions with respect to How you have Office installed; > > 1) Is office installed "Per User"? > 2) was office installed from an Admin image? > -- > Cecil [MSFT] > Deployment, WSUS > Microsoft > Thanks for your response, Cecil. To be honest, I'm not sure how the Office was installed. I took over the job from my predecessor, and didn't get too much info as to how the Office was first installed. I do know, however, that we are using an Enterprise license and using Ghost to image the PCs. Thank you for your help! Andy

Re: WSUS and Office Update dosel <docchaez[ at ]yahoo.com> 6/20/2007 7:47:04 PM Is there anyway to find out those info (whether the Office was installed "Per User" and was from an AIP) from registry? Andy