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Group:  English: Windows Server » microsoft.public.windows.server.update_services
Thread: Event 364: The requested URL does not exist on the server.

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Event 364: The requested URL does not exist on the server.
AlexV 5/30/2007 2:00:03 PM
Hi,

We have 3 WSUS servers. On one of the downstream servers I get these errors:

Event ID 10032:
The server is failing to download some updates.

Event ID 364:
Content file download failed. Reason: The requested URL does not exist on
the server.
Source File: /Content/A1/8A63F24FDFD5CFA14354F04F18E9BE2ED4F701A1.EXE
Destination File:
E:\WSUS\WsusContent\A1\8A63F24FDFD5CFA14354F04F18E9BE2ED4F701A1.EXE.

On the second downstream server there are no errors. The update mentioned
above is not available on the upstream server, but what do I have to do to
make the first downstream server not looking for that update anymore?

Regards,
Alex
Re: Event 364: The requested URL does not exist on the server.
"Cecils\(MSFT\)" <cecils[ at ]online.microsoft.com> 5/31/2007 12:00:28 AM
At any point did the Downstream server that is displaying this message ever
sync to a different WSUS server or Microsoft Update? That would explain why
you are getting this message. Essentially the DSS has metadata for an
update that the USS doesn't not know about, therefore it does have the
content for it.

Are the DSS machines Autonomous or Replica's

--
Cecil [MSFT]
Deployment, WSUS
Microsoft

This posting is provided "As Is" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

"AlexV" <AlexV[ at ]discussions.microsoft.com> wrote in message
news:3CC598EA-5A4D-4B3C-B034-C1A63FF5D6F6[ at ]microsoft.com...
[Quoted Text]
> Hi,
>
> We have 3 WSUS servers. On one of the downstream servers I get these
> errors:
>
> Event ID 10032:
> The server is failing to download some updates.
>
> Event ID 364:
> Content file download failed. Reason: The requested URL does not exist on
> the server.
> Source File: /Content/A1/8A63F24FDFD5CFA14354F04F18E9BE2ED4F701A1.EXE
> Destination File:
> E:\WSUS\WsusContent\A1\8A63F24FDFD5CFA14354F04F18E9BE2ED4F701A1.EXE.
>
> On the second downstream server there are no errors. The update mentioned
> above is not available on the upstream server, but what do I have to do to
> make the first downstream server not looking for that update anymore?
>
> Regards,
> Alex

Re: Event 364: The requested URL does not exist on the server.
AlexV 5/31/2007 12:51:00 PM
The DSS has always been pointing to the same USS and both DSS are replica's.

Regards,
Alex

"Cecils(MSFT)" wrote:

[Quoted Text]
> At any point did the Downstream server that is displaying this message ever
> sync to a different WSUS server or Microsoft Update? That would explain why
> you are getting this message. Essentially the DSS has metadata for an
> update that the USS doesn't not know about, therefore it does have the
> content for it.
>
> Are the DSS machines Autonomous or Replica's
>
> --
> Cecil [MSFT]
> Deployment, WSUS
> Microsoft
>
> This posting is provided "As Is" with no warranties, and confers no rights.
> Use of included script samples are subject to the terms specified at
> http://www.microsoft.com/info/cpyright.htm
>
> "AlexV" <AlexV[ at ]discussions.microsoft.com> wrote in message
> news:3CC598EA-5A4D-4B3C-B034-C1A63FF5D6F6[ at ]microsoft.com...
> > Hi,
> >
> > We have 3 WSUS servers. On one of the downstream servers I get these
> > errors:
> >
> > Event ID 10032:
> > The server is failing to download some updates.
> >
> > Event ID 364:
> > Content file download failed. Reason: The requested URL does not exist on
> > the server.
> > Source File: /Content/A1/8A63F24FDFD5CFA14354F04F18E9BE2ED4F701A1.EXE
> > Destination File:
> > E:\WSUS\WsusContent\A1\8A63F24FDFD5CFA14354F04F18E9BE2ED4F701A1.EXE.
> >
> > On the second downstream server there are no errors. The update mentioned
> > above is not available on the upstream server, but what do I have to do to
> > make the first downstream server not looking for that update anymore?
> >
> > Regards,
> > Alex
>
>
Re: Event 364: The requested URL does not exist on the server.
"Cecils\(MSFT\)" <cecils[ at ]online.microsoft.com> 6/1/2007 4:20:15 PM
one other option is to try and connect to that location on the USS from the
DSS. We can assume since the second server doesn't have any errors that the
file is on the USS, so that leaves us with a potential permissions problem.
Is it just this one piece of content?

--
Cecil [MSFT]
Deployment, WSUS
Microsoft

This posting is provided "As Is" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

"AlexV" <AlexV[ at ]discussions.microsoft.com> wrote in message
news:21CC4069-7AF7-4636-B679-91F1F3F8C4C1[ at ]microsoft.com...
[Quoted Text]
> The DSS has always been pointing to the same USS and both DSS are
> replica's.
>
> Regards,
> Alex
>
> "Cecils(MSFT)" wrote:
>
>> At any point did the Downstream server that is displaying this message
>> ever
>> sync to a different WSUS server or Microsoft Update? That would explain
>> why
>> you are getting this message. Essentially the DSS has metadata for an
>> update that the USS doesn't not know about, therefore it does have the
>> content for it.
>>
>> Are the DSS machines Autonomous or Replica's
>>
>> --
>> Cecil [MSFT]
>> Deployment, WSUS
>> Microsoft
>>
>> This posting is provided "As Is" with no warranties, and confers no
>> rights.
>> Use of included script samples are subject to the terms specified at
>> http://www.microsoft.com/info/cpyright.htm
>>
>> "AlexV" <AlexV[ at ]discussions.microsoft.com> wrote in message
>> news:3CC598EA-5A4D-4B3C-B034-C1A63FF5D6F6[ at ]microsoft.com...
>> > Hi,
>> >
>> > We have 3 WSUS servers. On one of the downstream servers I get these
>> > errors:
>> >
>> > Event ID 10032:
>> > The server is failing to download some updates.
>> >
>> > Event ID 364:
>> > Content file download failed. Reason: The requested URL does not exist
>> > on
>> > the server.
>> > Source File: /Content/A1/8A63F24FDFD5CFA14354F04F18E9BE2ED4F701A1.EXE
>> > Destination File:
>> > E:\WSUS\WsusContent\A1\8A63F24FDFD5CFA14354F04F18E9BE2ED4F701A1.EXE.
>> >
>> > On the second downstream server there are no errors. The update
>> > mentioned
>> > above is not available on the upstream server, but what do I have to do
>> > to
>> > make the first downstream server not looking for that update anymore?
>> >
>> > Regards,
>> > Alex
>>
>>

Re: Event 364: The requested URL does not exist on the server.
AlexV 6/4/2007 3:32:02 PM
I know it sounds strange, but when I look on file level on the USS, the file
(and corresponding folder) doesn't exist. Is there a way that I can see which
update it concerns?

"Event ID 364:
[Quoted Text]
>> > Content file download failed. Reason: The requested URL does not exist
>> > on
>> > the server.
>> > Source File: /Content/A1/8A63F24FDFD5CFA14354F04F18E9BE2ED4F701A1.EXE
>> > Destination File:
>> > E:\WSUS\WsusContent\A1\8A63F24FDFD5CFA14354F04F18E9BE2ED4F701A1.EXE. "

Regards,
Alex

"Cecils(MSFT)" wrote:

> one other option is to try and connect to that location on the USS from the
> DSS. We can assume since the second server doesn't have any errors that the
> file is on the USS, so that leaves us with a potential permissions problem.
> Is it just this one piece of content?
>
> --
> Cecil [MSFT]
> Deployment, WSUS
> Microsoft
>
> This posting is provided "As Is" with no warranties, and confers no rights.
> Use of included script samples are subject to the terms specified at
> http://www.microsoft.com/info/cpyright.htm
>

Re: Event 364: The requested URL does not exist on the server.
"Lawrence Garvin \(MVP\)" <onsitech[ at ]community.nospam> 6/5/2007 2:22:14 AM
"AlexV" <AlexV[ at ]discussions.microsoft.com> wrote in message
news:5F074B51-747D-4AE9-8D67-80D4BFBB4E14[ at ]microsoft.com...

[Quoted Text]
>I know it sounds strange, but when I look on file level on the USS, the
>file
> (and corresponding folder) doesn't exist. Is there a way that I can see
> which
> update it concerns?

Not easily.. but you can trigger a refresh of the content with the command:
'wsusutil reset'. If it's supposed to be there, WSUS will generate a
download request to refresh the filesystem.

You could also scan the update list on the DSS and make a list of approved
updates that have not downloaded content. If you're lucky, there's only one.
:-)

--
Lawrence Garvin, M.S., MCTS, MCP
Independent WSUS Evangelist
MVP-Software Distribution (2005-2007)
https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E

Everything you need for WSUS is at
http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx

And, almost everything else is at
http://wsusinfo.onsitechsolutions.com
.....


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