> Here's some clues - or maybe I'm the one that's clueless..:-}
> 2007-06-16 11:21:19:500 1092 8f8 Agent * Windows Update access disabled:
> No
> Something in your policy may have disabled access to more than just
> external - part of the log has been cut off..
> Lots of DM failures....
> 0x80004002 errors - unable to contact the WSUS server.. Is it running on
> Port 80 or 8530?? You removed the servername...
> There is lots going on here and there are only little pieces of info..
>
> Would like to see the Diagnostic Tool output..
>
> "Cleffer" <Cleffer[ at ]discussions.microsoft.com> wrote in message
> news:FAD4E54D-92D6-4B9F-8BFB-CEA9CFED302B[ at ]microsoft.com...
> > This is my third attempt to get an answer. I'm hoping someone can help
> > because I have run out of options. Thanks for your time.
> >
> > I've tried all the normal troubleshooting steps including replacing the
> > registry entries that we've installed on all our machines to point to the
> > server as well as removing the old softwaredistribution folder and
> > windowsupdate log. None have worked thusfar.
> >
> > Client diagnostic tool was run and no issues were found. Can post report
> > upon request.
> >
> > Here's the log during the last /resetauthorization /detectnow switched
> > reporting cycle (actual server name purposely replaced with
> > "<servername>"):
> >
> > 2007-06-16 11:20:33:125 1092 8f8 Misc =========== Logging initialized
> > (build: 7.0.6000.374, tz: -0500) ===========
> > 2007-06-16 11:20:33:125 1092 8f8 Misc = Process:
> > C:\WINDOWS\System32\svchost.exe
> > 2007-06-16 11:20:33:125 1092 8f8 Misc = Module:
> > C:\WINDOWS\system32\wuaueng.dll
> > 2007-06-16 11:20:33:125 1092 8f8 Service *************
> > 2007-06-16 11:20:33:125 1092 8f8 Service ** START ** Service: Service
> > startup
> > 2007-06-16 11:20:33:125 1092 8f8 Service *********
> > 2007-06-16 11:20:33:657 1092 8f8 Agent * WU client version 7.0.6000.374
> > 2007-06-16 11:20:33:657 1092 8f8 Agent * Base directory:
> > C:\WINDOWS\SoftwareDistribution
> > 2007-06-16 11:20:33:922 1092 8f8 Agent * Access type: No proxy
> > 2007-06-16 11:20:33:985 1092 8f8 Agent * Network state: Connected
> > 2007-06-16 11:21:19:485 1092 8f8 Agent *********** Agent: Initializing
> > Windows Update Agent ***********
> > 2007-06-16 11:21:19:485 1092 8f8 Agent *********** Agent: Initializing
> > global settings cache ***********
> > 2007-06-16 11:21:19:500 1092 8f8 Agent * WSUS server:
> >
http://<servername>> > 2007-06-16 11:21:19:500 1092 8f8 Agent * WSUS status server:
> >
http://<servername>> > 2007-06-16 11:21:19:500 1092 8f8 Agent * Target group: (Unassigned
> > Computers)
> > 2007-06-16 11:21:19:500 1092 8f8 Agent * Windows Update access disabled:
> > No
> > 2007-06-16 11:21:25:282 864 70 Misc =========== Logging initialized
> > (build: 7.0.6000.374, tz: -0500) ===========
> > 2007-06-16 11:21:25:282 864 70 Misc = Process:
> > C:\WINDOWS\system32\wuauclt.exe
> > 2007-06-16 11:21:25:282 864 70 Misc = Module:
> > C:\WINDOWS\system32\wuaueng.dll
> > 2007-06-16 11:21:25:282 864 70 DtaStor Default service for AU is
> > {00000000-0000-0000-0000-000000000000}
> > 2007-06-16 11:21:25:610 864 70 DtaStor Default service for AU is
> > {9482F4B4-E343-43B6-B170-9A65BC822C77}
> > 2007-06-16 11:21:25:688 1092 8f8 DnldMgr Download manager restoring 0
> > downloads
> > 2007-06-16 11:21:25:735 1092 8f8 Agent * Failed to load persisted
> > download
> > calls, error = 0x80004002
> > 2007-06-16 11:21:26:844 1092 8f8 Agent WARNING:
> > DeleteVolatileServices::GetServiceList failed with 0x80004002.
> > 2007-06-16 11:21:27:953 1092 8f8 DnldMgr FATAL:
> > DM:CAgentDownloadManager::RestoreDownloadJobs: GetSession failed with
> > 0x80004002.
> > 2007-06-16 11:21:27:953 1092 8f8 DnldMgr FATAL:
> > DM:CAgentDownloadManager::DelayedInit: RestoreDownloadJobs failed with
> > 0x00000000.
> > 2007-06-16 11:21:27:953 1092 8f8 AU ########### AU: Initializing
> > Automatic
> > Updates ###########
> > 2007-06-16 11:21:28:141 1092 8f8 AU AU setting next detection timeout to
> > 2007-06-16 16:21:28
> > 2007-06-16 11:21:29:157 1092 8f8 Agent WARNING: GetServiceList failed with
> > error 0x80004002.
> > 2007-06-16 11:21:29:157 1092 8f8 AU WARNING: QueryRegisteredProvider
> > failed
> > with error 0x80004002
> > 2007-06-16 11:21:29:157 1092 8f8 AU # WSUS server:
http://<servername>> > 2007-06-16 11:21:29:157 1092 8f8 AU # Detection frequency: 22
> > 2007-06-16 11:21:29:157 1092 8f8 AU # Approval type: Scheduled (Policy)
> > 2007-06-16 11:21:29:157 1092 8f8 AU # Scheduled install day/time: Every
> > day at 3:00
> > 2007-06-16 11:21:29:157 1092 8f8 AU # Auto-install minor updates: Yes
> > (User preference)
> > 2007-06-16 11:21:31:250 1092 8f8 AU FATAL: Failed to get session from
> > datastore, error = 0x80004002
> > 2007-06-16 11:21:31:266 1092 8f8 AU FATAL: Failed to Unserialize from data
> > store, error = 0x80004002
> > 2007-06-16 11:21:31:266 1092 8f8 AU # WARNING: Exit code = 0x80004002
> > 2007-06-16 11:21:31:266 1092 8f8 AU WARNING: InitAUComponents Failed, will
> > restart AU in 30 mins, error = 0x80004002
> > 2007-06-16 11:21:31:266 1092 8f8 AU AU Restart required....
> > 2007-06-16 11:21:31:266 1092 8f8 Report *********** Report: Initializing
> > static reporting data ***********
> > 2007-06-16 11:21:31:266 1092 8f8 Report * OS Version =
> > 5.1.2600.2.0.65792
> > 2007-06-16 11:21:33:985 1092 8f8 Report * Computer Brand = IBM
> > 2007-06-16 11:21:33:985 1092 8f8 Report * Computer Model = 6578LBU
> > 2007-06-16 11:21:34:016 1092 8f8 Report * Bios Revision = PIKT37AUS
> > 2007-06-16 11:21:34:016 1092 8f8 Report * Bios Name = IBM BIOS Ver
> > PIKT37.0
> > 2007-06-16 11:21:34:016 1092 8f8 Report * Bios Release Date =
> > 2003-11-05T00:00:00
> > 2007-06-16 11:21:34:016 1092 8f8 Report * Locale ID = 1033
> > 2007-06-16 11:21:35:516 1092 368 DnldMgr FATAL:
> > DM:CAgentDownloadManager::CheckAllCallDownloadStates: GetSession failed
> > with
> > 0x80004002.
> > 2007-06-16 11:21:36:735 1092 368 DnldMgr FATAL:
> > DM:CAgentDownloadManager::PurgeExpiredFiles: GetSession failed with
> > 0x80004002.
> > 2007-06-16 11:21:37:828 1092 368 DnldMgr FATAL:
> > DM:CAgentDownloadManager::PurgeExpiredUpdates: GetSession failed with
> > 0x80004002.
> >
> >
>
>
>