Proxy Password Crashes WSUS Console and Won't Save COOPERCAV 5/18/2007 6:44:02 PM Whenever I type in a password for the proxy account for synconising updates, the console crashes and the password is not saved. I've just upgraded my WSUS 2.0 to v3.0 and the whole event seemed to go smooth. I could logon to the console, but whether through the wizzard or options, although I could modify every other field and save the settings, the console crashes whenever I type in a password for the proxy account. I've applied all the windows updates on this server and I'm running the default database install. The database and WSUSContent seem intact. I've tried the usual reboots and iisreset and retrype the account details. I've deleted the cached MMC as well. I'm running WS2K3 SP1 STD and no AV at present to simplify troubleshooting. Any suggestions please, I've attached the error details. Thanks The WSUS administration console has encountered an unexpected error. This may be a transient error; try restarting the administration console. If this error persists, Try removing the persisted preferences for the console by deleting the wsus file under %appdata%\Microsoft\MMC\. The WSUS administration console has encountered an unexpected error. This may be a transient error; try restarting the administration console. If this error persists, Try removing the persisted preferences for the console by deleting the wsus file under %appdata%\Microsoft\MMC\. System.Security.Cryptography.CryptographicException -- An error occurred in the DPAPI. HRESULT: 0x8007000D Source Stack Trace: ** this exception was nested inside of the following exception ** System.Security.Cryptography.CryptographicException -- The encryption key cannot be retrieved. Source Microsoft.UpdateServices.UI.AdminApiAccess Stack Trace: at Microsoft.UpdateServices.UI.AdminApiAccess.UpdateServerConfigurationManager.SaveServerConfiguration(IUpdateServerConfiguration configuration) at Microsoft.UpdateServices.UI.SnapIn.Dialogs.UssConnectionSettingsDialog.SaveAllSettings() at Microsoft.UpdateServices.UI.SnapIn.Dialogs.BaseSettingsDialog.OKDialogButton_Click(Object sender, EventArgs e)

Re: Proxy Password Crashes WSUS Console and Won't Save "Dave Nickason [SBS MVP]" <gwdibble[ at ]NOSPAM.frontiernet.net> 5/18/2007 7:29:32 PM Mine's working fine with no password. What if you enter the proxy info with no credentials - will it sync? I have proxy server checked, with the SBS name and port 8080. The "Use user credentials..." box is un-checked, and it's synching as expected. That doesn't explain why the console crashes, but if it works without user credentials, I'd ignore it until/unless you run into another console-related problem. "COOPERCAV" <COOPERCAV[ at ]discussions.microsoft.com> wrote in message news:2C01EF01-2E91-4DAA-8F5D-6F93F4EF62C3[ at ]microsoft.com... [Quoted Text] > Whenever I type in a password for the proxy account for synconising > updates, > the console crashes and the password is not saved. > I've just upgraded my WSUS 2.0 to v3.0 and the whole event seemed to go > smooth. I could logon to the console, but whether through the wizzard or > options, although I could modify every other field and save the settings, > the > console crashes whenever I type in a password for the proxy account. I've > applied all the windows updates on this server and I'm running the default > database install. The database and WSUSContent seem intact. I've tried the > usual reboots and iisreset and retrype the account details. I've deleted > the > cached MMC as well. I'm running WS2K3 SP1 STD and no AV at present to > simplify troubleshooting. > Any suggestions please, I've attached the error details. > Thanks > > The WSUS administration console has encountered an unexpected error. This > may be a transient error; try restarting the administration console. If > this > error persists, > > Try removing the persisted preferences for the console by deleting the > wsus > file under %appdata%\Microsoft\MMC\. > > > The WSUS administration console has encountered an unexpected error. This > may be a transient error; try restarting the administration console. If > this > error persists, > > Try removing the persisted preferences for the console by deleting the > wsus > file under %appdata%\Microsoft\MMC\. > > > System.Security.Cryptography.CryptographicException -- An error occurred > in > the DPAPI. HRESULT: 0x8007000D > > Source > > > Stack Trace: > > ** this exception was nested inside of the following exception ** > > > System.Security.Cryptography.CryptographicException -- The encryption key > cannot be retrieved. > > Source > Microsoft.UpdateServices.UI.AdminApiAccess > > Stack Trace: > at > Microsoft.UpdateServices.UI.AdminApiAccess.UpdateServerConfigurationManager.SaveServerConfiguration(IUpdateServerConfiguration > configuration) > at > Microsoft.UpdateServices.UI.SnapIn.Dialogs.UssConnectionSettingsDialog.SaveAllSettings() > at > Microsoft.UpdateServices.UI.SnapIn.Dialogs.BaseSettingsDialog.OKDialogButton_Click(Object > sender, EventArgs e) > >

Re: Proxy Password Crashes WSUS Console and Won't Save "Dave Nickason [SBS MVP]" <gwdibble[ at ]NOSPAM.frontiernet.net> 5/18/2007 7:32:58 PM Sorry - thought I was in the SBS group, so that's probably a completely useless answer for you. "Dave Nickason [SBS MVP]" <gwdibble[ at ]NOSPAM.frontiernet.net> wrote in message news:OZjZeLYmHHA.1776[ at ]TK2MSFTNGP05.phx.gbl... [Quoted Text] > Mine's working fine with no password. What if you enter the proxy info > with no credentials - will it sync? I have proxy server checked, with the > SBS name and port 8080. The "Use user credentials..." box is un-checked, > and it's synching as expected. > > That doesn't explain why the console crashes, but if it works without user > credentials, I'd ignore it until/unless you run into another > console-related problem. > > "COOPERCAV" <COOPERCAV[ at ]discussions.microsoft.com> wrote in message > news:2C01EF01-2E91-4DAA-8F5D-6F93F4EF62C3[ at ]microsoft.com... >> Whenever I type in a password for the proxy account for synconising >> updates, >> the console crashes and the password is not saved. >> I've just upgraded my WSUS 2.0 to v3.0 and the whole event seemed to go >> smooth. I could logon to the console, but whether through the wizzard or >> options, although I could modify every other field and save the settings, >> the >> console crashes whenever I type in a password for the proxy account. I've >> applied all the windows updates on this server and I'm running the >> default >> database install. The database and WSUSContent seem intact. I've tried >> the >> usual reboots and iisreset and retrype the account details. I've deleted >> the >> cached MMC as well. I'm running WS2K3 SP1 STD and no AV at present to >> simplify troubleshooting. >> Any suggestions please, I've attached the error details. >> Thanks >> >> The WSUS administration console has encountered an unexpected error. This >> may be a transient error; try restarting the administration console. If >> this >> error persists, >> >> Try removing the persisted preferences for the console by deleting the >> wsus >> file under %appdata%\Microsoft\MMC\. >> >> >> The WSUS administration console has encountered an unexpected error. This >> may be a transient error; try restarting the administration console. If >> this >> error persists, >> >> Try removing the persisted preferences for the console by deleting the >> wsus >> file under %appdata%\Microsoft\MMC\. >> >> >> System.Security.Cryptography.CryptographicException -- An error occurred >> in >> the DPAPI. HRESULT: 0x8007000D >> >> Source >> >> >> Stack Trace: >> >> ** this exception was nested inside of the following exception ** >> >> >> System.Security.Cryptography.CryptographicException -- The encryption key >> cannot be retrieved. >> >> Source >> Microsoft.UpdateServices.UI.AdminApiAccess >> >> Stack Trace: >> at >> Microsoft.UpdateServices.UI.AdminApiAccess.UpdateServerConfigurationManager.SaveServerConfiguration(IUpdateServerConfiguration >> configuration) >> at >> Microsoft.UpdateServices.UI.SnapIn.Dialogs.UssConnectionSettingsDialog.SaveAllSettings() >> at >> Microsoft.UpdateServices.UI.SnapIn.Dialogs.BaseSettingsDialog.OKDialogButton_Click(Object >> sender, EventArgs e) >> >> > >

Re: Proxy Password Crashes WSUS Console and Won't Save COOPERCAV 5/18/2007 8:20:02 PM Appreciate the feedback. In response, we use ISA for a Proxy server and it's configured such that it needs appropriate credentials to authenticate internet access. Without these it attemps to connect but fails as it's not authenticated with the proxy server, which is what I was expecting. "Dave Nickason [SBS MVP]" wrote: [Quoted Text] > Sorry - thought I was in the SBS group, so that's probably a completely > useless answer for you. > > > "Dave Nickason [SBS MVP]" <gwdibble[ at ]NOSPAM.frontiernet.net> wrote in message > news:OZjZeLYmHHA.1776[ at ]TK2MSFTNGP05.phx.gbl... > > Mine's working fine with no password. What if you enter the proxy info > > with no credentials - will it sync? I have proxy server checked, with the > > SBS name and port 8080. The "Use user credentials..." box is un-checked, > > and it's synching as expected. > > > > That doesn't explain why the console crashes, but if it works without user > > credentials, I'd ignore it until/unless you run into another > > console-related problem. > > > > "COOPERCAV" <COOPERCAV[ at ]discussions.microsoft.com> wrote in message > > news:2C01EF01-2E91-4DAA-8F5D-6F93F4EF62C3[ at ]microsoft.com... > >> Whenever I type in a password for the proxy account for synconising > >> updates, > >> the console crashes and the password is not saved. > >> I've just upgraded my WSUS 2.0 to v3.0 and the whole event seemed to go > >> smooth. I could logon to the console, but whether through the wizzard or > >> options, although I could modify every other field and save the settings, > >> the > >> console crashes whenever I type in a password for the proxy account. I've > >> applied all the windows updates on this server and I'm running the > >> default > >> database install. The database and WSUSContent seem intact. I've tried > >> the > >> usual reboots and iisreset and retrype the account details. I've deleted > >> the > >> cached MMC as well. I'm running WS2K3 SP1 STD and no AV at present to > >> simplify troubleshooting. > >> Any suggestions please, I've attached the error details. > >> Thanks > >> > >> The WSUS administration console has encountered an unexpected error. This > >> may be a transient error; try restarting the administration console. If > >> this > >> error persists, > >> > >> Try removing the persisted preferences for the console by deleting the > >> wsus > >> file under %appdata%\Microsoft\MMC\. > >> > >> > >> The WSUS administration console has encountered an unexpected error. This > >> may be a transient error; try restarting the administration console. If > >> this > >> error persists, > >> > >> Try removing the persisted preferences for the console by deleting the > >> wsus > >> file under %appdata%\Microsoft\MMC\. > >> > >> > >> System.Security.Cryptography.CryptographicException -- An error occurred > >> in > >> the DPAPI. HRESULT: 0x8007000D > >> > >> Source > >> > >> > >> Stack Trace: > >> > >> ** this exception was nested inside of the following exception ** > >> > >> > >> System.Security.Cryptography.CryptographicException -- The encryption key > >> cannot be retrieved. > >> > >> Source > >> Microsoft.UpdateServices.UI.AdminApiAccess > >> > >> Stack Trace: > >> at > >> Microsoft.UpdateServices.UI.AdminApiAccess.UpdateServerConfigurationManager.SaveServerConfiguration(IUpdateServerConfiguration > >> configuration) > >> at > >> Microsoft.UpdateServices.UI.SnapIn.Dialogs.UssConnectionSettingsDialog.SaveAllSettings() > >> at > >> Microsoft.UpdateServices.UI.SnapIn.Dialogs.BaseSettingsDialog.OKDialogButton_Click(Object > >> sender, EventArgs e) > >> > >> > > > > > > >

Re: Proxy Password Crashes WSUS Console and Won't Save "Dave Nickason [SBS MVP]" <gwdibble[ at ]NOSPAM.frontiernet.net> 5/18/2007 8:38:13 PM FWIW, ISA in SBS comes pre-configured with a rule to allow all users access to MU. It's basically allowing HTTP and HTTPS from all protected networks to a couple of defined groups that include *.microsoft.com, *.windows.com, and *.windowsupdate.com. Any help here? http://www.wsus.info/forums/lofiversion/index.php?t4839.html "COOPERCAV" <COOPERCAV[ at ]discussions.microsoft.com> wrote in message news:9505F462-62E2-418B-9434-E7765CF0A2A6[ at ]microsoft.com... [Quoted Text] > Appreciate the feedback. In response, we use ISA for a Proxy server and > it's > configured such that it needs appropriate credentials to authenticate > internet access. Without these it attemps to connect but fails as it's not > authenticated with the proxy server, which is what I was expecting. > > "Dave Nickason [SBS MVP]" wrote: > >> Sorry - thought I was in the SBS group, so that's probably a completely >> useless answer for you. >> >> >> "Dave Nickason [SBS MVP]" <gwdibble[ at ]NOSPAM.frontiernet.net> wrote in >> message >> news:OZjZeLYmHHA.1776[ at ]TK2MSFTNGP05.phx.gbl... >> > Mine's working fine with no password. What if you enter the proxy info >> > with no credentials - will it sync? I have proxy server checked, with >> > the >> > SBS name and port 8080. The "Use user credentials..." box is >> > un-checked, >> > and it's synching as expected. >> > >> > That doesn't explain why the console crashes, but if it works without >> > user >> > credentials, I'd ignore it until/unless you run into another >> > console-related problem. >> > >> > "COOPERCAV" <COOPERCAV[ at ]discussions.microsoft.com> wrote in message >> > news:2C01EF01-2E91-4DAA-8F5D-6F93F4EF62C3[ at ]microsoft.com... >> >> Whenever I type in a password for the proxy account for synconising >> >> updates, >> >> the console crashes and the password is not saved. >> >> I've just upgraded my WSUS 2.0 to v3.0 and the whole event seemed to >> >> go >> >> smooth. I could logon to the console, but whether through the wizzard >> >> or >> >> options, although I could modify every other field and save the >> >> settings, >> >> the >> >> console crashes whenever I type in a password for the proxy account. >> >> I've >> >> applied all the windows updates on this server and I'm running the >> >> default >> >> database install. The database and WSUSContent seem intact. I've tried >> >> the >> >> usual reboots and iisreset and retrype the account details. I've >> >> deleted >> >> the >> >> cached MMC as well. I'm running WS2K3 SP1 STD and no AV at present to >> >> simplify troubleshooting. >> >> Any suggestions please, I've attached the error details. >> >> Thanks >> >> >> >> The WSUS administration console has encountered an unexpected error. >> >> This >> >> may be a transient error; try restarting the administration console. >> >> If >> >> this >> >> error persists, >> >> >> >> Try removing the persisted preferences for the console by deleting the >> >> wsus >> >> file under %appdata%\Microsoft\MMC\. >> >> >> >> >> >> The WSUS administration console has encountered an unexpected error. >> >> This >> >> may be a transient error; try restarting the administration console. >> >> If >> >> this >> >> error persists, >> >> >> >> Try removing the persisted preferences for the console by deleting the >> >> wsus >> >> file under %appdata%\Microsoft\MMC\. >> >> >> >> >> >> System.Security.Cryptography.CryptographicException -- An error >> >> occurred >> >> in >> >> the DPAPI. HRESULT: 0x8007000D >> >> >> >> Source >> >> >> >> >> >> Stack Trace: >> >> >> >> ** this exception was nested inside of the following exception ** >> >> >> >> >> >> System.Security.Cryptography.CryptographicException -- The encryption >> >> key >> >> cannot be retrieved. >> >> >> >> Source >> >> Microsoft.UpdateServices.UI.AdminApiAccess >> >> >> >> Stack Trace: >> >> at >> >> Microsoft.UpdateServices.UI.AdminApiAccess.UpdateServerConfigurationManager.SaveServerConfiguration(IUpdateServerConfiguration >> >> configuration) >> >> at >> >> Microsoft.UpdateServices.UI.SnapIn.Dialogs.UssConnectionSettingsDialog.SaveAllSettings() >> >> at >> >> Microsoft.UpdateServices.UI.SnapIn.Dialogs.BaseSettingsDialog.OKDialogButton_Click(Object >> >> sender, EventArgs e) >> >> >> >> >> > >> > >> >> >>