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Group:  English: Windows Server » microsoft.public.windows.server.update_services
Thread: Update Went Bad and now can't reinstall

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Update Went Bad and now can't reinstall
Adurr 6/29/2007 2:02:07 PM
I received a notice that there was an update available for my WSUS server.
When it tried to install the update it failed and apparently uninstalled WSUS
completely. When I try to reinstall I receive an error F: drive is not
available. I did not tell it look for an F: drive so I am confused, here is
the log file:

2007-06-29 09:05:08 Success MWUSSetup WSUS Server Setup Started.
2007-06-29 09:05:08 Success MWUSSetup Parsing command line
arguments
2007-06-29 09:05:08 Success MWUSSetup WSUS Setup: Performing
Install
2007-06-29 09:05:09 Success MWUSSetup Validating pre-requisites
2007-06-29 09:05:12 Success MWUSSetup .Net framework SP1 is
detected on this machine
2007-06-29 09:05:12 Success MWUSSetup Creating WSUS registry key
2007-06-29 09:05:12 Success MWUSSetup Initializing installation
details
2007-06-29 09:05:12 Success MWUSSetup Initializing wizard
2007-06-29 09:06:35 Error MWUSSetup GetProcAddress failed in
SKU Check (Error 0x8007007F: The specified procedure could not be found.)
2007-06-29 09:06:35 Error MWUSSetup GetSqlFlavor failed (Error
0x8007007F: The specified procedure could not be found.)
2007-06-29 09:06:35 Error MWUSSetup Failed to determine Sql
type of instance. Assuming it to be SQL... (Error 0x8007007F: The specified
procedure could not be found.)
2007-06-29 09:06:41 Success MWUSSetup Installing ASP.Net
2007-06-29 09:06:57 Success MWUSSetup Asp.Net is installed
successfully
2007-06-29 09:06:57 Success MWUSSetup ASP.Net is installed
successfully
2007-06-29 09:06:57 Success MWUSSetup MSXML2 is already
installed on this machine
2007-06-29 09:06:57 Success MWUSSetup Installing WMSDE
2007-06-29 09:06:57 Success MWUSSetup WMSDE with the product
code {83BC1BC2-FCC4-4CED-8A3C-EB7CDFB3CF6A} is already installed
2007-06-29 09:06:57 Success MWUSSetup WMSDE is installed
successfully
2007-06-29 09:06:57 Success MWUSSetup Initializing MWUS
installation
2007-06-29 09:06:57 Success MWUSSetup Installing PSFSIP
2007-06-29 09:06:57 Success MWUSSetup PSFSIP Installed
Successfully
2007-06-29 09:06:57 Success MWUSSetup Copying installation
settings to the registry
2007-06-29 09:06:57 Success MWUSSetup Installing MSUS...
2007-06-29 09:06:57 Success MWUSSetup Installing MWUS With
Command Line SETUP_EXE=1 WUS_INSTALLMODE="128" AUTHENTICATED_USERS="NT
AUTHORITY\Authenticated Users" CONTENT_LOCAL="1"
SQLINSTANCE_NAME="%computername%\WSUS" CUSTOMACTION_LOG="C:\Program
Files\Update Services\LogFiles\WSUSCa_070629_0905.log" REPLICA_PARENT
2007-06-29 09:06:59 Success CustomActions.Dll .Net framework path:
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727
2007-06-29 09:07:03 Success CustomActions.Dll Creating WSUS
Administrators user group
2007-06-29 09:07:03 Success CustomActions.Dll WSUS Administrators user
group already exists
2007-06-29 09:07:03 Success CustomActions.Dll Successfully created WSUS
Administrators user group
2007-06-29 09:08:24 Error CustomActions.Dll SQL command failed to set
sa password (Error 0x80004005: Unspecified error)
2007-06-29 09:08:24 Error CustomActions.Dll Failed to set sa password
(Error 0x80004005: Unspecified error)
2007-06-29 09:08:24 Error CustomActions.Dll Failed to set sa password
(Error 0x80004005: Unspecified error)
2007-06-29 09:08:24 Error CustomActions.Dll InstallDatabase failed
(Error 0x80004005: Unspecified error)
2007-06-29 09:08:24 Error CustomActions.Dll Failed to setup the
database (Error 0x80004005: Unspecified error)
2007-06-29 09:08:24 Error CustomActions.Dll Failed to configure the
database (Error 0x80004005: Unspecified error)
2007-06-29 09:08:34 Error CustomActions.Dll SQL command is returning
error (Error 0x80004005: Unspecified error)
2007-06-29 09:08:34 Error CustomActions.Dll ExecuteSQLCommand
returning error (Error 0x80004005: Unspecified error)
2007-06-29 09:08:34 Error CustomActions.Dll Failed to execute SQL
script (Error 0x80004005: Unspecified error)
2007-06-29 09:08:34 Error CustomActions.Dll BuildAndExecuteSQLQuery
failed (Error 0x80004005: Unspecified error)
2007-06-29 09:08:34 Error CustomActions.Dll Failed to create database
schema (Error 0x80004005: Unspecified error)
2007-06-29 09:08:34 Error CustomActions.Dll ExecuteScriptFromDLL
failed (Error 0x80004005: Unspecified error)
2007-06-29 09:08:34 Error CustomActions.Dll Failed to execute database
deletion scripts. SUSDB may not have been removed (Error 0x80004005:
Unspecified error)
2007-06-29 09:08:44 Error CustomActions.Dll SQL command is returning
error (Error 0x80004005: Unspecified error)
2007-06-29 09:08:44 Error CustomActions.Dll ExecuteSQLCommand
returning error (Error 0x80004005: Unspecified error)
2007-06-29 09:08:44 Error CustomActions.Dll Failed to execute SQL
script (Error 0x80004005: Unspecified error)
2007-06-29 09:08:44 Error CustomActions.Dll BuildAndExecuteSQLQuery
failed (Error 0x80004005: Unspecified error)
2007-06-29 09:08:44 Error CustomActions.Dll Failed to execute remove
account SQL Script (Error 0x80004005: Unspecified error)
2007-06-29 09:08:44 Error CustomActions.Dll
RemoveLoginPermissionToAccount returning error (Error 0x80004005: Unspecified
error)
2007-06-29 09:08:44 Error CustomActions.Dll Failed to remove account
CEI_UPDATES\WSUS Administrators (Error 0x80004005: Unspecified error)
2007-06-29 09:09:05 Error MWUSSetup MWUS Installation Failed
(Error 0x00000643: Fatal error during installation.)
2007-06-29 09:09:05 Error MWUSSetup InstallMSUS failed (Error
0x80070643: Fatal error during installation.)
2007-06-29 09:09:05 Error MWUSSetup MWUS installation failed
(Error 0x80070643: Fatal error during installation.)
2007-06-29 09:09:05 Error MWUSSetup PerformInstall failed
(Error 0x80070643: Fatal error during installation.)
2007-06-29 09:09:05 Success MWUSSetup Rolling back Installation
2007-06-29 09:09:05 Success MWUSSetup WSUS Server installation
failed. You can look at C:\Program Files\Update
Services\LogFiles\WSUSSetup_070629_0905.log file to determine the cause of
the failure
2007-06-29 09:09:44 Error MWUSSetup WMSDE Uninstall Failed
(Error 0x80070643: Fatal error during installation.)
2007-06-29 09:09:44 Error MWUSSetup RemoveMWSDE failed (Error
0x80070643: Fatal error during installation.)
2007-06-29 09:09:44 Error MWUSSetup Rollback of WMSDE failed
(Error 0x80070643: Fatal error during installation.)
2007-06-29 09:09:44 Error MWUSSetup RollbackInstall failed
(Error 0x80070643: Fatal error during installation.)
2007-06-29 09:09:44 Success MWUSSetup Insert string: %1 For more
information, see the Setup log "%2".
2007-06-29 09:09:44 Success MWUSSetup szErrorType: Microsoft
Windows Server Update Services could not create the database.
2007-06-29 09:09:44 Success MWUSSetup ErrorLog: C:\Program
Files\Update Services\LogFiles\WSUSSetup_070629_0905.log
2007-06-29 09:09:44 Success MWUSSetup StringObtained: Microsoft
Windows Server Update Services could not create the database. For more
information, see the Setup log "C:\Program Files\Update
Services\LogFiles\WSUSSetup_070629_0905.log".
2007-06-29 09:09:46 Error MWUSSetup WSUS Setup: Performing
Install Failed. (Error 0x80070643: Fatal error during installation.)
2007-06-29 09:09:46 Error MWUSSetup WSUS Setup Failed. (Error
0x80070643: Fatal error during installation.)

Does anyone know what I have to do to get the WSUS service back up and
working.

Thank you.

Re: Update Went Bad and now can't reinstall
"Lawrence Garvin \(MVP\)" <onsitech[ at ]community.nospam> 6/30/2007 12:57:32 AM
"Adurr" <Adurr[ at ]discussions.microsoft.com> wrote in message
news:D0743C60-47B6-4DE7-8222-A5DBF0DB4210[ at ]microsoft.com...
[Quoted Text]
>I received a notice that there was an update available for my WSUS server.

And *WHAT* update was this?


> When it tried to install the update it failed and apparently uninstalled
> WSUS
> completely.

There's only *two* updates that could possibly do that.. and the very same
updates *could* do that if your server had issues consistent with the
several documented in the WSUS 2.0 SP1 Release Notes (and you didn't have
SP1 installed) or the WSUS 3.0 update Release Notes.

There's also a third update which, if installed, can *break* a WSUS 2.0
installation -- that would be the .NET Framework v2.0 update.

> When I try to reinstall I receive an error F: drive is not
> available. I did not tell it look for an F: drive so I am confused

Is there an F: drive on this server?
Is there supposed to be an F: drive on this server?
Did there used to be an F: drive on this server?

> 2007-06-29 09:06:59 Success CustomActions.Dll .Net framework path:
> C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727

Which does appear to be installed!


Here's the root cause of the failure:
> 2007-06-29 09:08:44 Error CustomActions.Dll Failed to remove account
> CEI_UPDATES\WSUS Administrators (Error 0x80004005: Unspecified error)


> Does anyone know what I have to do to get the WSUS service back up and
> working.

First, provide more specific details about your WSUS system.

[1] What version of WSUS?
[2] What update did you try to install?
[3] What else was installed on the system?
[4] Why did the installation of the update fail? You've only provided logs
for the failed REinstallation of WSUS 2.0, but that was likely doomed from
the moment the update installation failed and (allegedly) took your WSUS 2.0
installation with it.


--
Lawrence Garvin, M.S., MCTS, MCP
Independent WSUS Evangelist
MVP-Software Distribution (2005-2007)
https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E

Everything you need for WSUS is at
http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx

And, almost everything else is at
http://wsusinfo.onsitechsolutions.com
.....


RE: Update Went Bad and now can't reinstall
eddieb[ at ]online.microsoft.com (Eddie Bowers [MSFT]) 7/2/2007 10:28:42 PM
Maybe this is a wrong assumption:

2007-06-29 09:06:35 Error MWUSSetup Failed to determine Sql
type of instance. Assuming it to be SQL... (Error 0x8007007F: The specified
procedure could not be found.)

Do you have any other databases on this machine?
Go ahead and remove the Windows Internal Database (the one installed for
WSUS3).


Eddie Bowers
Security Support
Microsoft Corporation

This posting is provided "AS IS" with no warranties, and confers no rights.

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