You can also try the following.
Set up the following registry key and try to download and install the
package again. You need to provide voicewarmup as the value to "Logging"
Windows Installer will store the logs in the TEMP directory. The filename is
random, but begins with the letters "Msi" and end with a .log extension.
System Key:
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
Value Name: Logging
Data Type: REG_SZ (String Value)
Please send us the log.
Thanks, Siva
"Siva Shanmugam [MSFT]" <sivsha[ at ]online.microsoft.com> wrote in message
news:eLmGxTWnHHA.3544[ at ]TK2MSFTNGP03.phx.gbl...
[Quoted Text] > Can you please download the patch through download center and install with > Selfupdate.msp /l*v test.log > > > > You can visit http://support.microsoft.com/kb/936301 for more info on the > download. > > > > Thanks, Siva > > > > "Peter from holland" <Peterfromholland[ at ]discussions.microsoft.com> wrote in > message news:6924CFC8-E5D4-406F-AFC3-5D7F2898DDA3[ at ]microsoft.com... >> Hello, >> >> Our WSUS server (Win 2000 SP4) was not able to install the update: >> WSUS 2.0 SP1 client update (kb936301). >> The event viewer: >> Source: Windows update agent >> ID: 20 >> It gives an installation failure with code 0x80070643. >> >> The installation fails but it wants to keep trying. >> Anyone who knows what is wrong? >> >> Thanks, >> Peter Vreeswijk, >> Holland >> >> >> > >
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