Clients/Servers not receiving updates (WSUS 3.0) RZetlin 6/8/2007 2:20:01 PM I have WSUS 3.0 installed on my Windows 2003 server. My clients and servers are not receiving updates from the WSUS server. I have approved the updates already. The computers are showing up in WSUS. The computer and server can ping the WSUS server. The GPO is enabled: Specify Intranet Microsoft Update Location has been set to 192.168.2.1 Configure Automatic Updates: Auto Download and notify of install When I check the logs I got one server reporting: Error 0x80072ee6 One test workstation is reporting: Error 0x80004002 Any suggestions as to why the updates are not being downloaded?

Re: Clients/Servers not receiving updates (WSUS 3.0) "Lawrence Garvin \(MVP\)" <onsitech[ at ]community.nospam> 6/9/2007 12:35:19 AM "RZetlin" <RZetlin[ at ]discussions.microsoft.com> wrote in message news:48E32F2F-A880-424C-A14E-04E5BB2A22C9[ at ]microsoft.com... [Quoted Text] > When I check the logs I got one server reporting: > > Error 0x80072ee6 It would have helped immeasurably if you had posted some actual configuration information > Specify Intranet Microsoft Update Location has been set to 192.168.2.1 But taking this statement literally, in combination with the error code 0x80072ee6: 0x80072ee6 - ERROR INTERNET UNRECOGNIZED SCHEME I'd venture an educated guess that you've misconfigured the =URL= that goes in the "Specify Intranet Microsoft Update location policy". Configure it as a =URL= and it will likely work. (e.g. http://192.168.2.1) -- Lawrence Garvin, M.S., MCTS, MCP Independent WSUS Evangelist MVP-Software Distribution (2005-2007) https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E Everything you need for WSUS is at http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx And, almost everything else is at http://wsusinfo.onsitechsolutions.com .....

Re: Clients/Servers not receiving updates (WSUS 3.0) RZetlin 6/10/2007 1:57:01 AM I don't know why it's reporting as WSUS 2.0 when I have WSUS 3.0 running. I did upgrade WSUS 2.0 to WSUS 3.0. I ran clientdiag: WSUS Client Diagnostics Tool Checking Machine State Checking for admin rights to run tool . . . . . . . . . PASS Automatic Updates Service is running. . . . . . . . . . PASS Background Intelligent Transfer Service is running. . . PASS Wuaueng.dll version 7.0.6000.374. . . . . . . . . . . . PASS This version is WSUS 2.0 Checking AU Settings AU Option is 3 : Notify Prior to Install. . . . . . . . PASS Option is from Policy settings Checking Proxy Configuration Checking for winhttp local machine Proxy settings . . . PASS Winhttp local machine access type <Direct Connection> Winhttp local machine Proxy. . . . . . . . . . NONE Winhttp local machine ProxyBypass. . . . . . . NONE Checking User IE Proxy settings . . . . . . . . . . . . PASS User IE Proxy. . . . . . . . . . . . . . . . . NONE User IE ProxyByPass. . . . . . . . . . . . . . NONE User IE AutoConfig URL Proxy . . . . . . . . . NONE User IE AutoDetect AutoDetect not in use Checking Connection to WSUS/SUS Server WUServer = http://192.168.2.1 WUStatusServer = http://192.168.2.1 UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS Connection to server. . . . . . . . . . . . . . . . . . PASS SelfUpdate folder is present. . . . . . . . . . . . . . PASS Press Enter to Complete "Lawrence Garvin (MVP)" wrote: [Quoted Text] > "RZetlin" <RZetlin[ at ]discussions.microsoft.com> wrote in message > news:48E32F2F-A880-424C-A14E-04E5BB2A22C9[ at ]microsoft.com... > > > When I check the logs I got one server reporting: > > > > Error 0x80072ee6 > > It would have helped immeasurably if you had posted some actual > configuration information > > > Specify Intranet Microsoft Update Location has been set to 192.168.2.1 > > But taking this statement literally, in combination with the error code > 0x80072ee6: > > 0x80072ee6 - ERROR INTERNET UNRECOGNIZED SCHEME > > I'd venture an educated guess that you've misconfigured the =URL= that goes > in the "Specify Intranet Microsoft Update location policy". > > Configure it as a =URL= and it will likely work. (e.g. http://192.168.2.1) > > -- > Lawrence Garvin, M.S., MCTS, MCP > Independent WSUS Evangelist > MVP-Software Distribution (2005-2007) > https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E > > Everything you need for WSUS is at > http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx > > And, almost everything else is at > http://wsusinfo.onsitechsolutions.com > ..... > > >

Re: Clients/Servers not receiving updates (WSUS 3.0) "Lawrence Garvin \(MVP\)" <onsitech[ at ]community.nospam> 6/10/2007 2:11:01 AM "RZetlin" <RZetlin[ at ]discussions.microsoft.com> wrote in message news:989CFAF3-2751-4840-8BA9-57A8E4F2A551[ at ]microsoft.com... [Quoted Text] >I don't know why it's reporting as WSUS 2.0 when I have WSUS 3.0 running. > Wuaueng.dll version 7.0.6000.374. . . . . . . . . . . . PASS > This version is WSUS 2.0 Two notes here: [1] What it's reporting here is the =client= version, not the server version. [2] The CDT was written for WSUS 2.0; it's not been updated for WSUS 3.0; thus, it's totally ignorant of the WSUS 3.0 client, at this point. Ergo, any WUA at v5.4.3790.1000 or later will be reported as "WSUS 2.0" >> > When I check the logs I got one server reporting: >> > >> > Error 0x80072ee6 >> It would have helped immeasurably if you had posted some actual >> configuration information > Checking Connection to WSUS/SUS Server > WUServer = http://192.168.2.1 > WUStatusServer = http://192.168.2.1 So.. is this the CDT output from the "one server reporting" or is this the CDT output from the client (no longer) reporting the 0x80072ee6 error? -- Lawrence Garvin, M.S., MCTS, MCP Independent WSUS Evangelist MVP-Software Distribution (2005-2007) https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E Everything you need for WSUS is at http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx And, almost everything else is at http://wsusinfo.onsitechsolutions.com .....

Re: Clients/Servers not receiving updates (WSUS 3.0) RZetlin 6/10/2007 2:13:00 AM Here's more information: 2007-06-09 22:07:58:740 1136 490 Misc =========== Logging initialized (build: 7.0.6000.374, tz: -0400) =========== 2007-06-09 22:07:58:740 1136 490 Misc = Process: C:\WINDOWS\System32\svchost.exe 2007-06-09 22:07:58:740 1136 490 Misc = Module: C:\WINDOWS\system32\wuaueng.dll 2007-06-09 22:07:58:740 1136 490 Service ************* 2007-06-09 22:07:58:740 1136 490 Service ** START ** Service: Service startup 2007-06-09 22:07:58:740 1136 490 Service ********* 2007-06-09 22:07:58:756 1136 490 Agent * WU client version 7.0.6000.374 2007-06-09 22:07:58:756 1136 490 Agent * Base directory: C:\WINDOWS\SoftwareDistribution 2007-06-09 22:07:58:756 1136 490 Agent * Access type: No proxy 2007-06-09 22:07:58:756 1136 490 Agent * Network state: Connected 2007-06-09 22:08:22:365 1608 478 Misc =========== Logging initialized (build: 7.0.6000.374, tz: -0400) =========== 2007-06-09 22:08:22:365 1608 478 Misc = Process: C:\WINDOWS\system32\wuauclt.exe 2007-06-09 22:08:22:365 1608 478 AUClnt Launched Client UI process 2007-06-09 22:08:28:459 1608 478 Misc =========== Logging initialized (build: 7.0.6000.374, tz: -0400) =========== 2007-06-09 22:08:28:459 1608 478 Misc = Process: C:\WINDOWS\system32\wuauclt.exe 2007-06-09 22:08:28:459 1608 478 Misc = Module: C:\WINDOWS\system32\wucltui.dll 2007-06-09 22:08:28:459 1608 478 CltUI FATAL: Failed to get agent interface pointers, hr=80004002 2007-06-09 22:08:43:803 1136 490 Agent *********** Agent: Initializing Windows Update Agent *********** 2007-06-09 22:08:43:803 1136 490 Agent *********** Agent: Initializing global settings cache *********** 2007-06-09 22:08:43:803 1136 490 Agent * WSUS server: http://192.168.2.1 2007-06-09 22:08:43:803 1136 490 Agent * WSUS status server: http://192.168.2.1 2007-06-09 22:08:43:803 1136 490 Agent * Target group: (Unassigned Computers) 2007-06-09 22:08:43:803 1136 490 Agent * Windows Update access disabled: No 2007-06-09 22:08:44:303 1136 490 DnldMgr Download manager restoring 0 downloads 2007-06-09 22:08:44:303 1136 490 Agent * Failed to load persisted download calls, error = 0x80004002 2007-06-09 22:08:44:771 1136 490 Agent WARNING: DeleteVolatileServices::GetServiceList failed with 0x80004002. 2007-06-09 22:08:45:240 1136 490 DnldMgr FATAL: DM:CAgentDownloadManager::RestoreDownloadJobs: GetSession failed with 0x80004002. 2007-06-09 22:08:45:240 1136 490 DnldMgr FATAL: DM:CAgentDownloadManager::DelayedInit: RestoreDownloadJobs failed with 0x00000000. 2007-06-09 22:08:45:240 1136 490 AU ########### AU: Initializing Automatic Updates ########### 2007-06-09 22:08:45:240 1136 490 AU AU setting next detection timeout to 2007-06-10 02:08:45 2007-06-09 22:08:45:725 1136 490 Agent WARNING: GetServiceList failed with error 0x80004002. 2007-06-09 22:08:45:725 1136 490 AU WARNING: QueryRegisteredProvider failed with error 0x80004002 2007-06-09 22:08:45:725 1136 490 AU # WSUS server: http://192.168.2.1 2007-06-09 22:08:45:725 1136 490 AU # Detection frequency: 22 2007-06-09 22:08:45:725 1136 490 AU # Approval type: Pre-install notify (Policy) 2007-06-09 22:08:45:725 1136 490 AU # Auto-install minor updates: No (User preference) 2007-06-09 22:08:46:787 1136 490 AU FATAL: Failed to get session from datastore, error = 0x80004002 2007-06-09 22:08:46:787 1136 490 AU FATAL: Failed to Unserialize from data store, error = 0x80004002 2007-06-09 22:08:46:787 1136 490 AU # WARNING: Exit code = 0x80004002 2007-06-09 22:08:46:787 1136 490 AU WARNING: InitAUComponents Failed, will restart AU in 30 mins, error = 0x80004002 2007-06-09 22:08:46:787 1136 490 AU AU Restart required.... 2007-06-09 22:08:46:787 1136 490 Report *********** Report: Initializing static reporting data *********** 2007-06-09 22:08:46:787 1136 490 Report * OS Version = 5.1.2600.2.0.65792 2007-06-09 22:08:47:271 1136 490 Report * Computer Brand = VMware, Inc. 2007-06-09 22:08:47:271 1136 490 Report * Computer Model = VMware Virtual Platform 2007-06-09 22:08:47:303 1136 490 Report * Bios Revision = 6.00 2007-06-09 22:08:47:303 1136 490 Report * Bios Name = PhoenixBIOS 4.0 Release 6.0 2007-06-09 22:08:47:303 1136 490 Report * Bios Release Date = 2006-04-17T00:00:00 2007-06-09 22:08:47:303 1136 490 Report * Locale ID = 1033 2007-06-09 22:08:47:803 1136 468 DnldMgr FATAL: DM:CAgentDownloadManager::CheckAllCallDownloadStates: GetSession failed with 0x80004002. 2007-06-09 22:08:48:365 1136 468 DnldMgr FATAL: DM:CAgentDownloadManager::PurgeExpiredFiles: GetSession failed with 0x80004002. 2007-06-09 22:08:48:896 1136 468 DnldMgr FATAL: DM:CAgentDownloadManager::PurgeExpiredUpdates: GetSession failed with 0x80004002. "Lawrence Garvin (MVP)" wrote: [Quoted Text] > "RZetlin" <RZetlin[ at ]discussions.microsoft.com> wrote in message > news:48E32F2F-A880-424C-A14E-04E5BB2A22C9[ at ]microsoft.com... > > > When I check the logs I got one server reporting: > > > > Error 0x80072ee6 > > It would have helped immeasurably if you had posted some actual > configuration information > > > Specify Intranet Microsoft Update Location has been set to 192.168.2.1 > > But taking this statement literally, in combination with the error code > 0x80072ee6: > > 0x80072ee6 - ERROR INTERNET UNRECOGNIZED SCHEME > > I'd venture an educated guess that you've misconfigured the =URL= that goes > in the "Specify Intranet Microsoft Update location policy". > > Configure it as a =URL= and it will likely work. (e.g. http://192.168.2.1) > > -- > Lawrence Garvin, M.S., MCTS, MCP > Independent WSUS Evangelist > MVP-Software Distribution (2005-2007) > https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E > > Everything you need for WSUS is at > http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx > > And, almost everything else is at > http://wsusinfo.onsitechsolutions.com > ..... > > >

Re: Clients/Servers not receiving updates (WSUS 3.0) "Lawrence Garvin \(MVP\)" <onsitech[ at ]community.nospam> 6/10/2007 3:30:33 AM "RZetlin" <RZetlin[ at ]discussions.microsoft.com> wrote in message news:50E5C012-36AA-48CF-A33E-FAAD58C57D99[ at ]microsoft.com... [Quoted Text] > 2007-06-09 22:08:44:303 1136 490 DnldMgr Download manager restoring 0 > downloads > 2007-06-09 22:08:44:303 1136 490 Agent * Failed to load persisted > download > calls, error = 0x80004002 > 2007-06-09 22:08:44:771 1136 490 Agent WARNING: > DeleteVolatileServices::GetServiceList failed with 0x80004002. > 2007-06-09 22:08:45:240 1136 490 DnldMgr FATAL: > DM:CAgentDownloadManager::RestoreDownloadJobs: GetSession failed with > 0x80004002. 0x80004002 - E Nointerface Now...I still need for you to answer the unanswered question from my last reply: > Checking Connection to WSUS/SUS Server > WUServer = http://192.168.2.1 > WUStatusServer = http://192.168.2.1 So.. is this the CDT output from the "one server reporting" or is this the CDT output from the client (no longer) reporting the 0x80072ee6 error? If this was the client previously reporting the '2ee6' error, it's entirely possible that the BITS queue is jammed up with request to download files from an invalid URL. I would suggest running the bitsadmin.exe utility (v2.0), with the '/list /alluser /verbose' switches, to see if the client system has any download jobs in the queue. If so, purge the queue with 'bitsadmin /reset /allusers' command, and then initiate another detection using 'wuauclt /detectnow' -- Lawrence Garvin, M.S., MCTS, MCP Independent WSUS Evangelist MVP-Software Distribution (2005-2007) https://mvp.support.microsoft.com/profile=30E00990-8F1D-4774-BD62-D095EB07B36E Everything you need for WSUS is at http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx And, almost everything else is at http://wsusinfo.onsitechsolutions.com .....