Move hosting to external site - DNS resolution not working "Jan K. van Dalen" <vandjATmarkross.com> 5/22/2007 4:53:35 PM Hi Everyone, We have decided to move our web hosting to a provider (vs. doing it internally). 1) Everything is working fine outside our trusted network. 2) I changed the www entry for the domain to a (A) record pointing to the IP provided by the ISP. 3) When I ping from out trusted network www.[domainname].com it responds fine and to the correct IP address. 4) When I try to go to the site using IE, it goes to never, never land. 5) When I try to Trace Route from our trusted network (tracert www.[domainname].com) it displays the correct IP on the first line but then it hangs on: 192.168.0.1 (we are using 192.168.0.1-254). This is true regardless of the server/workstation we try (inside our trusted network). Any ideas?

Re: Move hosting to external site - DNS resolution not working James Beukelman <james978[ at ]gmail.com> 5/23/2007 7:34:50 PM Jan K. van Dalen wrote: [Quoted Text] > Hi Everyone, > > We have decided to move our web hosting to a provider (vs. doing it > internally). > > 1) Everything is working fine outside our trusted network. > 2) I changed the www entry for the domain to a (A) record pointing to > the IP provided by the ISP. > 3) When I ping from out trusted network www.[domainname].com it > responds fine and to the correct IP address. > 4) When I try to go to the site using IE, it goes to never, never land. > 5) When I try to Trace Route from our trusted network (tracert > www.[domainname].com) it displays the correct IP on the first line but > then it hangs on: 192.168.0.1 (we are using 192.168.0.1-254). This is > true regardless of the server/workstation we try (inside our trusted > network). > > Any ideas? Couple of questions: 1) When you say never never land... does that mean it goes somewhere else? Or just "page cannot be displayed"? What's the error exactly? 2) If you enter the public IP address of the website into IE... does the page display then? 3) You stated you changed the www record to an A record. What's the A record that you created? Is it www.<domainname>.com? You'll need to type whatever that A record is in order to reach the site.

RE: Move hosting to external site - DNS resolution not working Ryan Hanisco 6/2/2007 6:50:01 PM Hi Jan, Also remember that Traceroute relies on ICMP and a lot if networks and ISP have that blocked. It is not an issue if trace traffic doesn't respond, though it does hamper your ability to troubleshoot. I aggree with the suggestion that you should try to connect to the site by IP address. This will at least tell you if you have a hosts entry or caching getting in the way there. You may also look for duplicate DNS entries using NSlookup.. If you are getting a round robin response it can mess things up if it is bouncing from a good host to an invalid one. -- Ryan Hanisco MCSE, MCTS: SQL 2005, Project+ Chicago, IL Remember: Marking helpful answers helps everyone find the info they need quickly. "Jan K. van Dalen" wrote: [Quoted Text] > Hi Everyone, > > We have decided to move our web hosting to a provider (vs. doing it > internally). > > 1) Everything is working fine outside our trusted network. > 2) I changed the www entry for the domain to a (A) record pointing to the IP > provided by the ISP. > 3) When I ping from out trusted network www.[domainname].com it responds > fine and to the correct IP address. > 4) When I try to go to the site using IE, it goes to never, never land. > 5) When I try to Trace Route from our trusted network (tracert > www.[domainname].com) it displays the correct IP on the first line but then > it hangs on: 192.168.0.1 (we are using 192.168.0.1-254). This is true > regardless of the server/workstation we try (inside our trusted network). > > Any ideas? > >