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Using Categories in Outlook to Mailmerge in Word
I am trying to filter on categories in Outlook 2007 and use the information in word 2007 mailmerge. I can filter inside outlook by changing the views but I can't seem to find the field name to use in Word Mailmerge. Can anybody help?...
3 10/21/2008 5:41:48 PM
Displaying User-defined dates in Outlook Calendar
How do I get my user-defined dates in my business projects to display in my Outlook Calendar?...
1 10/20/2008 4:40:01 PM
print client lists
How CAN I PRINT OR PUT ON A DISC MY CLIENT LISTS....
2 10/19/2008 9:43:23 PM
business contact manager causes outlook 2007 to not respond
I am running Vista Ultimate with Office 2007. When I try to open Outlook 2007 with BCM it freezes up and has to be closed with the task manager. When I reopen Outlook an error message comes up that says, "Outlook experienced a serious problem with the 'business contact manager for outlook add-in. If you have seen this message multiple times, you should disable this add-in and check to se...
1 10/19/2008 6:49:01 PM
Deploying BCM 2007 with MS SQL 2005 - 64bit version
hi there, I'm currently using MS Vista 64 and I like to deploy BCM 07 with the alreadyt install MS SQL 2K5 64 bit. But the link provided from MS: http://www.microsoft.com/downloads/details.aspx?FamilyID=f24267ee-9ad5-4be5-b888-c9a50ae395ca&DisplayLang=en is not available anymore. Can you provide an alternative URL location for it? Or a PDF or an offline file format where I can read it ...
2 10/19/2008 3:25:59 PM
Using BCM on Windows XP network
I am having trouble understanding how to connect to a shared BCM database. I do not understand the password requests when trying to connect to the shared database from another computer. Can anyone help me to understand the use of passwords in the context of BCM?...
2 10/19/2008 3:15:39 PM
Filtering in Accounts AND Contacts
How can I select certain Account criteria AND certain Contact criteria in BCM? For example, I want to select only Accounts where Account field Source = "Trade Show" AND Contact user defined field Position = "Engineer". In other words to send a mailer to only engineers of companies that attended a trade show. Every filter I have found only lets me select either on Accounts or on Conta...
2 10/19/2008 3:13:53 PM
This action cannot be completed
I have a database of 2,000 email and i keep getting.Is it because of bad email or is it too many email? This action cannot be completed because business contact cannot access the database time out expired. The timeout period elapsed to completion of the operation or the servers is not responding. ...
4 10/19/2008 2:58:39 PM
Account to Opportunity
Other CRMs that I have used allow me to easily click a button on an account record to create an opportunity for that account. I have not found anything like this here. It seems that all the information in an account needs to be re-entered into an opportunity. Is this correct, and if so it seems like it's a lot of wasted time with double entry....
2 10/17/2008 8:55:27 PM
Clean BCM database
When I ran Manage Email Auto-Linking >> Search and Link... option, it searched my emails and attached them to the business contact. The problem is it found the same email is several folders and attached each of them. Therefore I have several copies of the same email attached to me contacts. 1) is there a way to delete multiple entries in database if the data, subject, sender, et...
2 10/17/2008 8:51:36 PM
Security Concerns
As far as we can tell, by sharing BCM we open ourselves up to the possibility that someone could potentially export the entire database and walk away with it. Is this a concern for anyone else? If so, does anyone have any suggestions on how to overcome this? Thanks!...
1 10/17/2008 4:25:01 PM
Business Notes
How do you import business notest? I am using Act 2006/8.0 and BCM V3.0. The contacts, and Business Notes headers and dates imported, but not the note body itself. Please advise....
1 10/16/2008 9:15:00 PM
If a non-BCM item is deleted from exchange, is it deleted from BCM
If I understand correctly, strictly BCM items like phone logs, business notes, accounts and contacts are maintained locally on my laptop in the sql database. I use the notes fields within the regular tasks and appointments to take meeting notes and track the various steps of some task, and then link them to a BCM account. Recently, I have been getting emails indicating that my compan...
4 10/16/2008 3:26:33 PM
Best Practices?
We are "testing" BCM for our Marketing group with the hopes of deploying it to all our attorneys. While we get how the system works in general and we haven't run into any particular bugs, we're a little frustrated about the lack of information on usage of BCM. Does anyone know of any "best practices" documents or resources out there? We have a few specific questions but more than anyt...
2 10/16/2008 3:24:51 PM
Adding a new contact folder
I need to add a new contact folder in Business Contact Manager, but I get an error message telling me I do not have permission. I right-clicked on the Business Contacts folder, clicked Properties, but do not see a place where I can change permissions. I am not on a network- I have a stand alone machine that does not have an administrator, other than me, to provide permissions. I really n...
2 10/16/2008 3:17:35 PM
Business Contact Manager Crashed
I was using BCM and it just stop working . To the point I can no longer access it or see an icon to click...
1 10/16/2008 4:59:01 AM
Why does Business Contact Manager conflict with Franklin-Covey
I'd been using Franklin-Covey software for seven months, but since I activated Business Contact Manager (which came with Outlook 2007) three weeks ago, I have been uable to run the Franklin-Covey software. I just ran an update of Outlook, but still can't access Franklin the way I used to. Suggestions will be much appreciated!...
1 10/16/2008 1:16:01 AM
How can I create Outlook stationary w/images for others to use?
I'm trying to create an email template for colleagues, using selected typefaces (found on most PCs), a light off-white background, pre-configured copy areas (using tables) and a header and footer image that makes it look like standard offline stationary. Also included in the body of the stationary is boilerplate copy that they will update in specific places. Whenever I try to save out a...
1 10/15/2008 9:11:01 PM
Selecting certain contacts for certain accounts
I want to filter my BCM data to select certain accounts (e.g., Industry="wood") AND certain related contacts (e.g., position="Manager"). When I try to filter I can only filter on the Account or on the Contact, but not both. So if I work in Account and filter for "wood" (which in this example is a User Defined field) I retrieve the "wood" Accounts and ALL contacts for each of those ac...
1 10/15/2008 7:33:01 PM
Microsoft Office
I bought a new computer and installed Microsoft Office I had on my other computer and it said I have to have the numbers from the booklet it came with; which I don't have the booklet anymore,what do I do?...
1 10/15/2008 2:04:01 PM
BCM Tutorial
Can anyone help me find BCM 2007 tutorial. Any help is greatly appreciated....
3 10/15/2008 6:25:00 AM
Too many recepient to display
after i perform a list to send out email, I get too many recipient to display in out contact manager...
3 10/14/2008 11:16:18 PM
E-Mail Autolink in BCM
The E-mail Autolink button on the BCM Ribbon is "greyed out" and cannot be used. Doesn't matter if you click on an email. Still greyed out. the "Link to Record" button works and becomes active if an email is selected. Any advice greatly appreciated. Thanks,...
1 10/14/2008 10:49:01 PM
login issues
Every time I try to add a new account, when I save it I get a login error message. I can't find anywhere in Outlook where it talks about logging in. Any help will be greatly appreciated. ...
2 10/14/2008 4:41:39 PM
netmeeting
what is the quickest way to learn how to use netmeeting and train 4 other people to be ready for a meeting tonight at 7 pm?...
2 10/14/2008 4:34:40 PM
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