How to open an unavailable word doc? Stacy 1/21/2006 12:19:01 AM I saved a document in Word and when attempting to re-open the document it states that "The file (name) is unavailable. Does anyone know what to do or how to fix the problem?

Re: How to open an unavailable word doc? "Suzanne S. Barnhill" <sbarnhill[ at ]mvps.org> 1/21/2006 3:10:33 AM If you are running Norton AntiVirus, disable its Office Plug-in. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Stacy" <Stacy[ at ]discussions.microsoft.com> wrote in message news:EFDA14B5-93F9-4F5E-9F6B-4915FF3A13A0[ at ]microsoft.com... [Quoted Text] > I saved a document in Word and when attempting to re-open the document it > states that "The file (name) is unavailable. Does anyone know what to do or > how to fix the problem?

Re: How to open an unavailable word doc? mary 12/14/2008 8:48:04 PM how do you disable the plugins? "Suzanne S. Barnhill" wrote: [Quoted Text] > If you are running Norton AntiVirus, disable its Office Plug-in. > > -- > Suzanne S. Barnhill > Microsoft MVP (Word) > Words into Type > Fairhope, Alabama USA > Word MVP FAQ site: http://word.mvps.org > Email cannot be acknowledged; please post all follow-ups to the newsgroup so > all may benefit. > > "Stacy" <Stacy[ at ]discussions.microsoft.com> wrote in message > news:EFDA14B5-93F9-4F5E-9F6B-4915FF3A13A0[ at ]microsoft.com... > > I saved a document in Word and when attempting to re-open the document it > > states that "The file (name) is unavailable. Does anyone know what to do > or > > how to fix the problem? > >

Re: How to open an unavailable word doc? "Suzanne S. Barnhill" <sbarnhill[ at ]mvps.org> 12/14/2008 10:59:45 PM 1. Open Norton AntiVirus (right-click on the Systray icon and choose this option). 2. Click on the Options button at the top of the dialog. 3. In the Options dialog, click on Miscellaneous (menu on the left) 4. Clear the check box for "Enable Office Plug-in." 5. OK out and close NAV. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "mary" <mary[ at ]discussions.microsoft.com> wrote in message news:E15D0432-B17B-4C8D-BB17-718D7D2DBC28[ at ]microsoft.com... [Quoted Text] > how do you disable the plugins? > > "Suzanne S. Barnhill" wrote: > >> If you are running Norton AntiVirus, disable its Office Plug-in. >> >> -- >> Suzanne S. Barnhill >> Microsoft MVP (Word) >> Words into Type >> Fairhope, Alabama USA >> Word MVP FAQ site: http://word.mvps.org >> Email cannot be acknowledged; please post all follow-ups to the newsgroup >> so >> all may benefit. >> >> "Stacy" <Stacy[ at ]discussions.microsoft.com> wrote in message >> news:EFDA14B5-93F9-4F5E-9F6B-4915FF3A13A0[ at ]microsoft.com... >> > I saved a document in Word and when attempting to re-open the document >> > it >> > states that "The file (name) is unavailable. Does anyone know what to >> > do >> or >> > how to fix the problem? >> >> >

Re: How to open an unavailable word doc? mary 12/14/2008 11:53:01 PM "hey thanks, I had uninstalled the Norton product, so I am not sure that is the problem I still have lost access to my saved files. thanks for the info tho

Re: How to open an unavailable word doc? "Suzanne S. Barnhill" <sbarnhill[ at ]mvps.org> 12/15/2008 1:38:07 AM If Norton AV was installed at one time then the DLL for the Office Plug-in could still be registered. Search for : officeav.dll If you find it then go to Start/Run and run the following command: regsvr32 /u "<path>\officeav.dll" Here is a KB article that provides a few additional details. It does not include information on Norton CE but it will contain additional details on the unregister command if you need them: http://support.microsoft.com/?kbid=329820 -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "mary" <mary[ at ]discussions.microsoft.com> wrote in message news:3DC70466-76DA-41E7-B4B2-8974D89EEF99[ at ]microsoft.com... [Quoted Text] > > > "hey thanks, I had uninstalled the Norton product, so I am not sure that > is > the problem I still have lost access to my saved files. thanks for the > info > tho