Cannot print Reports Geoff Baldwin_MM 3/24/2007 11:19:11 AM I am selecting Business Tools|Reports|Opportunities then any report. I just get a cryptic message "The report could not be generated. Please try again" Which I have done, to no avail. I just get the bsame message. The same message appears if I try and run any report. Any ideas anyone? The Help is pretty useless.

RE: Cannot print Reports shanji66 3/27/2007 11:02:57 PM I am having exactly the same problem and cannot find a reference or help anywhere. "Geoff Baldwin_MM" wrote: [Quoted Text] > I am selecting Business Tools|Reports|Opportunities then any report. > > I just get a cryptic message "The report could not be generated. Please try > again" > > Which I have done, to no avail. I just get the bsame message. The same > message appears if I try and run any report. > > Any ideas anyone? The Help is pretty useless.

RE: Cannot print Reports John Huang [MSFT] 3/27/2007 11:12:01 PM Thank you Geoff. You mentioned that the error happens with any Opportunities reports. Does the same error happen with any other types of reports (Accounts, Business Contacts, etc.)? -- John Huang [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights. "Geoff Baldwin_MM" wrote: [Quoted Text] > Hi John > thanks for your assistance. > I am using version 2.0.5324.0 on a Windows XP platform. > > Geoff > > "John Huang [MSFT]" wrote: > > > Geoff, in order to help, I will need to have more information from you. From > > your post, it sounds like you are using BCM 2003. > > > > Can you tell me which operating system do you have (Windows XP, 2003, 2000, > > or Vista), and which service patch BCM has right now (find out by going to > > Outlook's Help menu > About BCM)? Will you mind trying to patch to SP3 > > (version 2.0.5324.0) and try again? > > > > Please let me know if there is any change after applying SP3. > > -- > > John Huang [MSFT] > > > > This posting is provided "AS IS" with no warranties, and confers no rights. > > > > > > > > "Geoff Baldwin_MM" wrote: > > > > > I am selecting Business Tools|Reports|Opportunities then any report. > > > > > > I just get a cryptic message "The report could not be generated. Please try > > > again" > > > > > > Which I have done, to no avail. I just get the same message. The same > > > message appears if I try and run any report. > > > > > > Any ideas anyone? The Help is pretty useless.

RE: Cannot print Reports John Huang [MSFT] 3/28/2007 1:06:38 AM Geoff, in order to help, I will need to have more information from you. From your post, it sounds like you are using BCM 2003. Can you tell me which operating system do you have (Windows XP, 2003, 2000, or Vista), and which service patch BCM has right now (find out by going to Outlook's Help menu > About BCM)? Will you mind trying to patch to SP3 (version 2.0.5324.0) and try again? Please let me know if there is any change after applying SP3. -- John Huang [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights. "Geoff Baldwin_MM" wrote: [Quoted Text] > I am selecting Business Tools|Reports|Opportunities then any report. > > I just get a cryptic message "The report could not be generated. Please try > again" > > Which I have done, to no avail. I just get the same message. The same > message appears if I try and run any report. > > Any ideas anyone? The Help is pretty useless.

RE: Cannot print Reports Geoff Baldwin_MM 3/28/2007 1:13:35 AM Hi John I get the error on any report I attempt. The first time in any session there is some disk activity before the message, thereafter the message is just about instant "John Huang [MSFT]" wrote: [Quoted Text] > Thank you Geoff. > You mentioned that the error happens with any Opportunities reports. Does > the same error happen with any other types of reports (Accounts, Business > Contacts, etc.)? > -- > John Huang [MSFT] > > This posting is provided "AS IS" with no warranties, and confers no rights. > > > > "Geoff Baldwin_MM" wrote: > > > Hi John > > thanks for your assistance. > > I am using version 2.0.5324.0 on a Windows XP platform. > > > > Geoff > > > > "John Huang [MSFT]" wrote: > > > > > Geoff, in order to help, I will need to have more information from you. From > > > your post, it sounds like you are using BCM 2003. > > > > > > Can you tell me which operating system do you have (Windows XP, 2003, 2000, > > > or Vista), and which service patch BCM has right now (find out by going to > > > Outlook's Help menu > About BCM)? Will you mind trying to patch to SP3 > > > (version 2.0.5324.0) and try again? > > > > > > Please let me know if there is any change after applying SP3. > > > -- > > > John Huang [MSFT] > > > > > > This posting is provided "AS IS" with no warranties, and confers no rights. > > > > > > > > > > > > "Geoff Baldwin_MM" wrote: > > > > > > > I am selecting Business Tools|Reports|Opportunities then any report. > > > > > > > > I just get a cryptic message "The report could not be generated. Please try > > > > again" > > > > > > > > Which I have done, to no avail. I just get the same message. The same > > > > message appears if I try and run any report. > > > > > > > > Any ideas anyone? The Help is pretty useless.

RE: Cannot print Reports Geoff Baldwin_MM 3/28/2007 1:44:19 AM Hi John thanks for your assistance. I am using version 2.0.5324.0 on a Windows XP platform. Geoff "John Huang [MSFT]" wrote: [Quoted Text] > Geoff, in order to help, I will need to have more information from you. From > your post, it sounds like you are using BCM 2003. > > Can you tell me which operating system do you have (Windows XP, 2003, 2000, > or Vista), and which service patch BCM has right now (find out by going to > Outlook's Help menu > About BCM)? Will you mind trying to patch to SP3 > (version 2.0.5324.0) and try again? > > Please let me know if there is any change after applying SP3. > -- > John Huang [MSFT] > > This posting is provided "AS IS" with no warranties, and confers no rights. > > > > "Geoff Baldwin_MM" wrote: > > > I am selecting Business Tools|Reports|Opportunities then any report. > > > > I just get a cryptic message "The report could not be generated. Please try > > again" > > > > Which I have done, to no avail. I just get the same message. The same > > message appears if I try and run any report. > > > > Any ideas anyone? The Help is pretty useless.

RE: Cannot print Reports John Huang [MSFT] 3/28/2007 1:52:32 AM shanji66, Can you please tell me which version of BCM you have? Do you have version 2003 or version 2007? If it is 2003 running on Windows XP, are you running with the latest service patch (currently being SP3, 2.0.5324.0)? Thanks, -- John Huang [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights. "shanji66" wrote: [Quoted Text] > I am having exactly the same problem and cannot find a reference or help > anywhere. > > "Geoff Baldwin_MM" wrote: > > > I am selecting Business Tools|Reports|Opportunities then any report. > > > > I just get a cryptic message "The report could not be generated. Please try > > again" > > > > Which I have done, to no avail. I just get the bsame message. The same > > message appears if I try and run any report. > > > > Any ideas anyone? The Help is pretty useless.