Group:  Microsoft Outlook ยป microsoft.public.outlook.bcm
Thread: Need Help! BCM still indicates SP2 after downloading SP3 update

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Need Help! BCM still indicates SP2 after downloading SP3 update
jjclark 3/21/2007 12:45:41 PM
I recently had to perform a clean install of XP. I installed Outlook BCM
2003 and downloaded all the updates and service packs. The help menu
indicated that I had SP3 for BCM. I had some issues with XP and Outlook and
stated over with a clean install due to registry error. Now after installing
all the updates and service packs for BCM, the help menu indicates that I
have BCM SP2. I downloaded and installed SP3 and received notification that
update was successfully applied. I have repeatly reinstalled BCM and get
same results.

How do I know if the update was successfully applied? Is there an issue
with BCM SP3? Any information would be greatly appreciated.
RE: Need Help! BCM still indicates SP2 after downloading SP3 update
Monica Tsang (MSFT) 3/21/2007 6:43:37 PM
Hi

You can verify whether SP3 got installed properly by doing the following:
1. Click on the Help menu > About BCM
2. If the version is 2.0.5324.0, then SP3 has been installed. Otherwise it
will reflect SP2 which is 2.0.4813.0

Thanks
Monica Tsang [MSFT]

"jjclark" wrote:

[Quoted Text]
> I recently had to perform a clean install of XP. I installed Outlook BCM
> 2003 and downloaded all the updates and service packs. The help menu
> indicated that I had SP3 for BCM. I had some issues with XP and Outlook and
> stated over with a clean install due to registry error. Now after installing
> all the updates and service packs for BCM, the help menu indicates that I
> have BCM SP2. I downloaded and installed SP3 and received notification that
> update was successfully applied. I have repeatly reinstalled BCM and get
> same results.
>
> How do I know if the update was successfully applied? Is there an issue
> with BCM SP3? Any information would be greatly appreciated.
RE: Need Help! BCM still indicates SP2 after downloading SP3 updat
John Huang [MSFT] 3/21/2007 8:22:03 PM
Yes, Monica is correct here. Unfortunately we missed that one spot when we
shipped BCM 2003 SP3. Functionality-wise it is a fully functional SP3
product.

--
John Huang [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.


"Monica Tsang (MSFT)" wrote:

[Quoted Text]
> Hi
>
> You can verify whether SP3 got installed properly by doing the following:
> 1. Click on the Help menu > About BCM
> 2. If the version is 2.0.5324.0, then SP3 has been installed. Otherwise it
> will reflect SP2 which is 2.0.4813.0
>
> Thanks
> Monica Tsang [MSFT]
>
> "jjclark" wrote:
>
> > I recently had to perform a clean install of XP. I installed Outlook BCM
> > 2003 and downloaded all the updates and service packs. The help menu
> > indicated that I had SP3 for BCM. I had some issues with XP and Outlook and
> > stated over with a clean install due to registry error. Now after installing
> > all the updates and service packs for BCM, the help menu indicates that I
> > have BCM SP2. I downloaded and installed SP3 and received notification that
> > update was successfully applied. I have repeatly reinstalled BCM and get
> > same results.
> >
> > How do I know if the update was successfully applied? Is there an issue
> > with BCM SP3? Any information would be greatly appreciated.
RE: Need Help! BCM still indicates SP2 after downloading SP3 updat
jjclark 3/21/2007 11:20:10 PM
I have confirmed that I have version 2.00.5324.0. Thank you both for the info.

"John Huang [MSFT]" wrote:

[Quoted Text]
> Yes, Monica is correct here. Unfortunately we missed that one spot when we
> shipped BCM 2003 SP3. Functionality-wise it is a fully functional SP3
> product.
>
> --
> John Huang [MSFT]
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
> "Monica Tsang (MSFT)" wrote:
>
> > Hi
> >
> > You can verify whether SP3 got installed properly by doing the following:
> > 1. Click on the Help menu > About BCM
> > 2. If the version is 2.0.5324.0, then SP3 has been installed. Otherwise it
> > will reflect SP2 which is 2.0.4813.0
> >
> > Thanks
> > Monica Tsang [MSFT]
> >
> > "jjclark" wrote:
> >
> > > I recently had to perform a clean install of XP. I installed Outlook BCM
> > > 2003 and downloaded all the updates and service packs. The help menu
> > > indicated that I had SP3 for BCM. I had some issues with XP and Outlook and
> > > stated over with a clean install due to registry error. Now after installing
> > > all the updates and service packs for BCM, the help menu indicates that I
> > > have BCM SP2. I downloaded and installed SP3 and received notification that
> > > update was successfully applied. I have repeatly reinstalled BCM and get
> > > same results.
> > >
> > > How do I know if the update was successfully applied? Is there an issue
> > > with BCM SP3? Any information would be greatly appreciated.

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