Office 2007 Activation Trouble "Tibelian" <tibelian[ at ]aim.com> 3/25/2007 10:21:00 AM I would appreciate help here. I have a trial version of Office Professional 2007 installed on my (work) laptop since mid-February. I have been very satisfied with the product and wanted to get a full license. I obtained the 25-digit Office Professional 2007 activation key through my employer (who has several bulk license keys) and tried to "Convert" my Trial to a full version. However Office repeatedly says that my License Keys are not valid. Funny part is that the same keys work on other systems at work where they have been installed (it's a group license), the only difference being that all those systems had a clean install of Office 2007 from the DVD. 1. Do I also need to re-install Office 2007 for this key to be accepted? 2. Is it due to the fact that I installed the Trial version before we purchased the keys (and presumably before they were generated) that this is not working? 3. Any ideas on how to get this working? I don't want to go through the ordeal of a re-install again. Thanks

Re: Office 2007 Activation Trouble "Gyorgy Moldova [MVP]" <gmoldova[ at ]mvps.org> 3/25/2007 11:27:36 AM IIRC you can only convert retail trials to retail versions and not to volume license ones, you may need to reinstall Office. Retail versions don't take volume keys. hth g "Tibelian" <tibelian[ at ]aim.com> wrote in message news:uoJLMdsbHHA.4772[ at ]TK2MSFTNGP05.phx.gbl... [Quoted Text] >I would appreciate help here. > > I have a trial version of Office Professional 2007 installed on my (work) > laptop since mid-February. I have been very satisfied with the product and > wanted to get a full license. > > I obtained the 25-digit Office Professional 2007 activation key through my > employer (who has several bulk license keys) and tried to "Convert" my > Trial to a full version. However Office repeatedly says that my License > Keys are not valid. > Funny part is that the same keys work on other systems at work where they > have been installed (it's a group license), the only difference being that > all those systems had a clean install of Office 2007 from the DVD. > > 1. Do I also need to re-install Office 2007 for this key to be accepted? > 2. Is it due to the fact that I installed the Trial version before we > purchased the keys (and presumably before they were generated) that this > is not working? > 3. Any ideas on how to get this working? I don't want to go through the > ordeal of a re-install again. > > Thanks

Re: Office 2007 Activation Trouble "JoAnn Paules" <jl_paules[ at ]hotmail.com> 3/25/2007 1:43:01 PM Your computer knows the difference between the keys and the software even if for all intents and purposes they are the same from our point of view. Get the disks from your employer, back up your files (just in case), uninstall your copy of Office, install from the CDs. -- JoAnn Paules Microsoft MVP - Publisher How to ask a question http://support.microsoft.com/kb/555375 "Tibelian" <tibelian[ at ]aim.com> wrote in message news:uoJLMdsbHHA.4772[ at ]TK2MSFTNGP05.phx.gbl... [Quoted Text] >I would appreciate help here. > > I have a trial version of Office Professional 2007 installed on my (work) > laptop since mid-February. I have been very satisfied with the product and > wanted to get a full license. > > I obtained the 25-digit Office Professional 2007 activation key through my > employer (who has several bulk license keys) and tried to "Convert" my > Trial to a full version. However Office repeatedly says that my License > Keys are not valid. > Funny part is that the same keys work on other systems at work where they > have been installed (it's a group license), the only difference being that > all those systems had a clean install of Office 2007 from the DVD. > > 1. Do I also need to re-install Office 2007 for this key to be accepted? > 2. Is it due to the fact that I installed the Trial version before we > purchased the keys (and presumably before they were generated) that this > is not working? > 3. Any ideas on how to get this working? I don't want to go through the > ordeal of a re-install again. > > Thanks

Re: Office 2007 Activation Trouble "Tibelian" <tibelian[ at ]aim.com> 3/25/2007 2:20:28 PM Thanks for the reply. But this one seems to be a bummer from my perspective. Microsoft claims that I could "convert" my trial into a full functional version by just inserting valid Product Keys without having to re-install the humungous files and deal with back-ups etc. There is even the "convert" button in any of the Office-options menu which asks the user to input any valid product key. But, obviously something isn't working the way it should!! "JoAnn Paules" <jl_paules[ at ]hotmail.com> wrote in message news:uYn5AOubHHA.1244[ at ]TK2MSFTNGP04.phx.gbl... [Quoted Text] > Your computer knows the difference between the keys and the software even > if for all intents and purposes they are the same from our point of view. > Get the disks from your employer, back up your files (just in case), > uninstall your copy of Office, install from the CDs. > > -- > > JoAnn Paules > Microsoft MVP - Publisher > > How to ask a question > http://support.microsoft.com/kb/555375 > > > > "Tibelian" <tibelian[ at ]aim.com> wrote in message > news:uoJLMdsbHHA.4772[ at ]TK2MSFTNGP05.phx.gbl... >>I would appreciate help here. >> >> I have a trial version of Office Professional 2007 installed on my (work) >> laptop since mid-February. I have been very satisfied with the product >> and wanted to get a full license. >> >> I obtained the 25-digit Office Professional 2007 activation key through >> my employer (who has several bulk license keys) and tried to "Convert" my >> Trial to a full version. However Office repeatedly says that my License >> Keys are not valid. >> Funny part is that the same keys work on other systems at work where they >> have been installed (it's a group license), the only difference being >> that all those systems had a clean install of Office 2007 from the DVD. >> >> 1. Do I also need to re-install Office 2007 for this key to be accepted? >> 2. Is it due to the fact that I installed the Trial version before we >> purchased the keys (and presumably before they were generated) that this >> is not working? >> 3. Any ideas on how to get this working? I don't want to go through the >> ordeal of a re-install again. >> >> Thanks >

Re: Office 2007 Activation Trouble "Peter Foldes" <okf22[ at ]hotmail.com> 3/25/2007 3:19:25 PM But it has to be of the same version of Office. Apparently the Trial version and the one that the key belongs to is not the same. Check both version numbers. -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Tibelian" <tibelian[ at ]aim.com> wrote in message news:OOixAjubHHA.2188[ at ]TK2MSFTNGP04.phx.gbl... [Quoted Text] > Thanks for the reply. > > But this one seems to be a bummer from my perspective. Microsoft claims that > I could "convert" my trial into a full functional version by just inserting > valid Product Keys without having to re-install the humungous files and deal > with back-ups etc. There is even the "convert" button in any of the > Office-options menu which asks the user to input any valid product key. But, > obviously something isn't working the way it should!! > > "JoAnn Paules" <jl_paules[ at ]hotmail.com> wrote in message > news:uYn5AOubHHA.1244[ at ]TK2MSFTNGP04.phx.gbl... >> Your computer knows the difference between the keys and the software even >> if for all intents and purposes they are the same from our point of view. >> Get the disks from your employer, back up your files (just in case), >> uninstall your copy of Office, install from the CDs. >> >> -- >> >> JoAnn Paules >> Microsoft MVP - Publisher >> >> How to ask a question >> http://support.microsoft.com/kb/555375 >> >> >> >> "Tibelian" <tibelian[ at ]aim.com> wrote in message >> news:uoJLMdsbHHA.4772[ at ]TK2MSFTNGP05.phx.gbl... >>>I would appreciate help here. >>> >>> I have a trial version of Office Professional 2007 installed on my (work) >>> laptop since mid-February. I have been very satisfied with the product >>> and wanted to get a full license. >>> >>> I obtained the 25-digit Office Professional 2007 activation key through >>> my employer (who has several bulk license keys) and tried to "Convert" my >>> Trial to a full version. However Office repeatedly says that my License >>> Keys are not valid. >>> Funny part is that the same keys work on other systems at work where they >>> have been installed (it's a group license), the only difference being >>> that all those systems had a clean install of Office 2007 from the DVD. >>> >>> 1. Do I also need to re-install Office 2007 for this key to be accepted? >>> 2. Is it due to the fact that I installed the Trial version before we >>> purchased the keys (and presumably before they were generated) that this >>> is not working? >>> 3. Any ideas on how to get this working? I don't want to go through the >>> ordeal of a re-install again. >>> >>> Thanks >>

Re: Office 2007 Activation Trouble "JoAnn Paules" <jl_paules[ at ]hotmail.com> 3/25/2007 5:29:10 PM Anyone who goes messing about with software (major issues like this) and doesn't back up their files first, is walking on thin ice. I am a big - no, strike that - HUGE believer in Murphy's Law. -- JoAnn Paules Microsoft MVP - Publisher How to ask a question http://support.microsoft.com/kb/555375 "Tibelian" <tibelian[ at ]aim.com> wrote in message news:OOixAjubHHA.2188[ at ]TK2MSFTNGP04.phx.gbl... [Quoted Text] > Thanks for the reply. > > But this one seems to be a bummer from my perspective. Microsoft claims > that I could "convert" my trial into a full functional version by just > inserting valid Product Keys without having to re-install the humungous > files and deal with back-ups etc. There is even the "convert" button in > any of the Office-options menu which asks the user to input any valid > product key. But, obviously something isn't working the way it should!! > > "JoAnn Paules" <jl_paules[ at ]hotmail.com> wrote in message > news:uYn5AOubHHA.1244[ at ]TK2MSFTNGP04.phx.gbl... >> Your computer knows the difference between the keys and the software even >> if for all intents and purposes they are the same from our point of view. >> Get the disks from your employer, back up your files (just in case), >> uninstall your copy of Office, install from the CDs. >> >> -- >> >> JoAnn Paules >> Microsoft MVP - Publisher >> >> How to ask a question >> http://support.microsoft.com/kb/555375 >> >> >> >> "Tibelian" <tibelian[ at ]aim.com> wrote in message >> news:uoJLMdsbHHA.4772[ at ]TK2MSFTNGP05.phx.gbl... >>>I would appreciate help here. >>> >>> I have a trial version of Office Professional 2007 installed on my >>> (work) laptop since mid-February. I have been very satisfied with the >>> product and wanted to get a full license. >>> >>> I obtained the 25-digit Office Professional 2007 activation key through >>> my employer (who has several bulk license keys) and tried to "Convert" >>> my Trial to a full version. However Office repeatedly says that my >>> License Keys are not valid. >>> Funny part is that the same keys work on other systems at work where >>> they have been installed (it's a group license), the only difference >>> being that all those systems had a clean install of Office 2007 from the >>> DVD. >>> >>> 1. Do I also need to re-install Office 2007 for this key to be accepted? >>> 2. Is it due to the fact that I installed the Trial version before we >>> purchased the keys (and presumably before they were generated) that this >>> is not working? >>> 3. Any ideas on how to get this working? I don't want to go through the >>> ordeal of a re-install again. >>> >>> Thanks >>

Re: Office 2007 Activation Trouble "Tibelian" <tibelian[ at ]aim.com> 3/25/2007 8:33:43 PM Oh no! You got me wrong. I regularly backup - every night when I am sleeping. just that it takes away 2 - 3 hrs of productive time if I do it during the day! I have the trial version of Office 2007 Professional and the product keys are for a full version of Office 2007 Professional (or that's what the email confirmation says!). I shall call MS support come Monday and ask them what's going on! Thanks for your time and patient attempts. "JoAnn Paules" <jl_paules[ at ]hotmail.com> wrote in message news:#C3xYMwbHHA.5052[ at ]TK2MSFTNGP06.phx.gbl... [Quoted Text] > Anyone who goes messing about with software (major issues like this) and > doesn't back up their files first, is walking on thin ice. I am a big - > no, strike that - HUGE believer in Murphy's Law. > > -- > > JoAnn Paules > Microsoft MVP - Publisher > > How to ask a question > http://support.microsoft.com/kb/555375 > > > > "Tibelian" <tibelian[ at ]aim.com> wrote in message > news:OOixAjubHHA.2188[ at ]TK2MSFTNGP04.phx.gbl... >> Thanks for the reply. >> >> But this one seems to be a bummer from my perspective. Microsoft claims >> that I could "convert" my trial into a full functional version by just >> inserting valid Product Keys without having to re-install the humungous >> files and deal with back-ups etc. There is even the "convert" button in >> any of the Office-options menu which asks the user to input any valid >> product key. But, obviously something isn't working the way it should!! >> >> "JoAnn Paules" <jl_paules[ at ]hotmail.com> wrote in message >> news:uYn5AOubHHA.1244[ at ]TK2MSFTNGP04.phx.gbl... >>> Your computer knows the difference between the keys and the software >>> even if for all intents and purposes they are the same from our point of >>> view. Get the disks from your employer, back up your files (just in >>> case), uninstall your copy of Office, install from the CDs. >>> >>> -- >>> >>> JoAnn Paules >>> Microsoft MVP - Publisher >>> >>> How to ask a question >>> http://support.microsoft.com/kb/555375 >>> >>> >>> >>> "Tibelian" <tibelian[ at ]aim.com> wrote in message >>> news:uoJLMdsbHHA.4772[ at ]TK2MSFTNGP05.phx.gbl... >>>>I would appreciate help here. >>>> >>>> I have a trial version of Office Professional 2007 installed on my >>>> (work) laptop since mid-February. I have been very satisfied with the >>>> product and wanted to get a full license. >>>> >>>> I obtained the 25-digit Office Professional 2007 activation key through >>>> my employer (who has several bulk license keys) and tried to "Convert" >>>> my Trial to a full version. However Office repeatedly says that my >>>> License Keys are not valid. >>>> Funny part is that the same keys work on other systems at work where >>>> they have been installed (it's a group license), the only difference >>>> being that all those systems had a clean install of Office 2007 from >>>> the DVD. >>>> >>>> 1. Do I also need to re-install Office 2007 for this key to be >>>> accepted? >>>> 2. Is it due to the fact that I installed the Trial version before we >>>> purchased the keys (and presumably before they were generated) that >>>> this is not working? >>>> 3. Any ideas on how to get this working? I don't want to go through the >>>> ordeal of a re-install again. >>>> >>>> Thanks >>> >

Re: Office 2007 Activation Trouble "Bob Buckland ?:-\)" <75214.226(At Beautiful Downtown)compuserve.com> 3/26/2007 1:43:35 PM Hi Tibelian, From your description your company may be using a volume license key and enterprise media Office 2007 products, while your trial copy is a retail product. Enterprise/volume license keys generally don't work when applied to a retail 2007 product. If that is the case you'd want to uninstall the trial copy, restart the PC then install and key the items your employer provided. Generally, for home use on those licenses a MS Office 'Home use' license product and key would be provided and that key would generally work with the retail trial. =============== <<"Tibelian" <tibelian[ at ]aim.com> wrote in message news:uoJLMdsbHHA.4772[ at ]TK2MSFTNGP05.phx.gbl... I would appreciate help here. I have a trial version of Office Professional 2007 installed on my (work) laptop since mid-February. I have been very satisfied with the product and wanted to get a full license. I obtained the 25-digit Office Professional 2007 activation key through my employer (who has several bulk license keys) and tried to "Convert" my Trial to a full version. However Office repeatedly says that my License Keys are not valid. Funny part is that the same keys work on other systems at work where they have been installed (it's a group license), the only difference being that all those systems had a clean install of Office 2007 from the DVD. 1. Do I also need to re-install Office 2007 for this key to be accepted? 2. Is it due to the fact that I installed the Trial version before we purchased the keys (and presumably before they were generated) that this is not working? 3. Any ideas on how to get this working? I don't want to go through the ordeal of a re-install again. Thanks << -- Bob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends*

Re: Office 2007 Activation Trouble "JoAnn Paules" <jl_paules[ at ]hotNOSPAMmail.com> 3/26/2007 1:51:47 PM Whew! It's actually quite refreshing to read someone who backs up their files regularly. :-) -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Tibelian" <tibelian[ at ]aim.com> wrote in message news:OxtSkzxbHHA.5052[ at ]TK2MSFTNGP06.phx.gbl... [Quoted Text] > Oh no! You got me wrong. I regularly backup - every night when I am > sleeping. just that it takes away 2 - 3 hrs of productive time if I do it > during the day! > > I have the trial version of Office 2007 Professional and the product keys > are for a full version of Office 2007 Professional (or that's what the > email confirmation says!). > > I shall call MS support come Monday and ask them what's going on! > > Thanks for your time and patient attempts. > > "JoAnn Paules" <jl_paules[ at ]hotmail.com> wrote in message > news:#C3xYMwbHHA.5052[ at ]TK2MSFTNGP06.phx.gbl... >> Anyone who goes messing about with software (major issues like this) and >> doesn't back up their files first, is walking on thin ice. I am a big - >> no, strike that - HUGE believer in Murphy's Law. >> >> -- >> >> JoAnn Paules >> Microsoft MVP - Publisher >> >> How to ask a question >> http://support.microsoft.com/kb/555375 >> >> >> >> "Tibelian" <tibelian[ at ]aim.com> wrote in message >> news:OOixAjubHHA.2188[ at ]TK2MSFTNGP04.phx.gbl... >>> Thanks for the reply. >>> >>> But this one seems to be a bummer from my perspective. Microsoft claims >>> that I could "convert" my trial into a full functional version by just >>> inserting valid Product Keys without having to re-install the humungous >>> files and deal with back-ups etc. There is even the "convert" button in >>> any of the Office-options menu which asks the user to input any valid >>> product key. But, obviously something isn't working the way it should!! >>> >>> "JoAnn Paules" <jl_paules[ at ]hotmail.com> wrote in message >>> news:uYn5AOubHHA.1244[ at ]TK2MSFTNGP04.phx.gbl... >>>> Your computer knows the difference between the keys and the software >>>> even if for all intents and purposes they are the same from our point >>>> of view. Get the disks from your employer, back up your files (just in >>>> case), uninstall your copy of Office, install from the CDs. >>>> >>>> -- >>>> >>>> JoAnn Paules >>>> Microsoft MVP - Publisher >>>> >>>> How to ask a question >>>> http://support.microsoft.com/kb/555375 >>>> >>>> >>>> >>>> "Tibelian" <tibelian[ at ]aim.com> wrote in message >>>> news:uoJLMdsbHHA.4772[ at ]TK2MSFTNGP05.phx.gbl... >>>>>I would appreciate help here. >>>>> >>>>> I have a trial version of Office Professional 2007 installed on my >>>>> (work) laptop since mid-February. I have been very satisfied with the >>>>> product and wanted to get a full license. >>>>> >>>>> I obtained the 25-digit Office Professional 2007 activation key >>>>> through my employer (who has several bulk license keys) and tried to >>>>> "Convert" my Trial to a full version. However Office repeatedly says >>>>> that my License Keys are not valid. >>>>> Funny part is that the same keys work on other systems at work where >>>>> they have been installed (it's a group license), the only difference >>>>> being that all those systems had a clean install of Office 2007 from >>>>> the DVD. >>>>> >>>>> 1. Do I also need to re-install Office 2007 for this key to be >>>>> accepted? >>>>> 2. Is it due to the fact that I installed the Trial version before we >>>>> purchased the keys (and presumably before they were generated) that >>>>> this is not working? >>>>> 3. Any ideas on how to get this working? I don't want to go through >>>>> the ordeal of a re-install again. >>>>> >>>>> Thanks >>>> >>