Group:  General ยป microsoft.public.office.setup
Thread: Office 2007 upgrade wont accept my previous version to install

Geek News

Office 2007 upgrade wont accept my previous version to install
Greg 6/7/2007 12:55:45 PM
To start, i had Office XP and Office 2003 installed. When trying to upgrade
to 2007, it seemed to check the computer and go ahead with the installation.
toward the end of the installation, it would get an error and the only way
out is to rollback. Tried numerous times. With some internet research, it
seems like something was conflicting so I uninstalled both Office XP and 2003.

Now im trying to install 2007 and it asks for the CD of a previous version.
I have used the CDs for both of the older versions and its saying it isnt an
upgradable version.

Next I tried reinstalling both XP and 2003 and then installing 2007 again
and its still asking for the CD or location of a previous version. Ive tried
both with the CDs as well as pointing to where I just installed the previous
version. I also have Works that came with the computer which the box says is
a qualified upgrader and still nothing.

So whats the problem and where do I go from here?
Re: Office 2007 upgrade wont accept my previous version to install
"DL" <address[ at ]invalid> 6/8/2007 12:05:04 AM
If you have a retail edition of Office2007 that you cannot install you
qualify for free MS phone support

"Greg" <Greg[ at ]discussions.microsoft.com> wrote in message
news:C2F574D5-E92C-4383-B287-4CDA77216C9D[ at ]microsoft.com...
[Quoted Text]
> To start, i had Office XP and Office 2003 installed. When trying to
upgrade
> to 2007, it seemed to check the computer and go ahead with the
installation.
> toward the end of the installation, it would get an error and the only way
> out is to rollback. Tried numerous times. With some internet research,
it
> seems like something was conflicting so I uninstalled both Office XP and
2003.
>
> Now im trying to install 2007 and it asks for the CD of a previous
version.
> I have used the CDs for both of the older versions and its saying it isnt
an
> upgradable version.
>
> Next I tried reinstalling both XP and 2003 and then installing 2007 again
> and its still asking for the CD or location of a previous version. Ive
tried
> both with the CDs as well as pointing to where I just installed the
previous
> version. I also have Works that came with the computer which the box says
is
> a qualified upgrader and still nothing.
>
> So whats the problem and where do I go from here?


Home | Search | Terms | Imprint Contact
Newsgroups Reader - provided by WiredBox.Net