0ffice 2007 enterprise installation freezes computer travis 6/7/2007 7:36:02 PM I am trying to install office 2007 enterprise which i purchased from the home use program through my employer. When i put the CD in it freezes the computer and will not run the installation. I am using a new laptop with Windows Vista and have already uninstalled the trial version of office 2007. The computer also stops responding when trying to access the cd through "my computer". It recognizes the CD as office 12 but stops responding when trying to explore the CD or check properties. I have tried the CD in an older laptop with Windows XP and installation starts correctly. I attempted this only to test the CD and not to install the program. Thanks for any help.

Re: 0ffice 2007 enterprise installation freezes computer "Tobias Nunberger" <tobias.nunberger[ at ]hotmail.de> 6/7/2007 10:15:29 PM Hi Travis "travis" <travis[ at ]discussions.microsoft.com> schrieb im Newsbeitrag news:8934BA44-1FFB-4186-9027-C30C90915508[ at ]microsoft.com... [Quoted Text] >I am trying to install office 2007 enterprise which i purchased from the >home > use program through my employer. When i put the CD in it freezes the > computer and will not run the installation. At least eTrust AntiVirus is known to cause hangs of several hours while the Office 2007 setup is in progress. It should help to disable the OnAccess scanner before launching the setup. Cheers, Toby

Re: 0ffice 2007 enterprise installation freezes computer travis 6/7/2007 11:43:03 PM Tobias, Thanks for the help. I am using norton internet security and temporarily disabled the auto-protect during installation. It appeared to begin working but then it froze again and showed up with the error: "E:enterpriser.ww\osetup.dll digital signature does not validate or is not present". Any more ideas... Thanks. "Tobias Nunberger" wrote: [Quoted Text] > Hi Travis > > "travis" <travis[ at ]discussions.microsoft.com> schrieb im Newsbeitrag > news:8934BA44-1FFB-4186-9027-C30C90915508[ at ]microsoft.com... > >I am trying to install office 2007 enterprise which i purchased from the > >home > > use program through my employer. When i put the CD in it freezes the > > computer and will not run the installation. > > At least eTrust AntiVirus is known to cause hangs of several hours while the > Office 2007 setup is in progress. It should help to disable the OnAccess > scanner before launching the setup. > > Cheers, > Toby > > > > > >