Group:  General ยป microsoft.public.office.setup
Thread: Best times to phone Microsoft product support for office.

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Best times to phone Microsoft product support for office.
"John Monahan" <monahan[ at ]vitasoft.org> 5/22/2007 12:35:37 AM
I have been trying to get to Office product support at the Microsoft
866-452-4755 number for many times (>6) at all times of the day and week.
I pick option #2 for support and get a recording "please hold' then a
recording saying "phone back later". I am on the west coast. Anybody have
success with this number. Does it actually work? Any suggestions for the
best day of the week and time.

Re: Best times to phone Microsoft product support for office.
"JoAnn Paules" <jl_paules[ at ]hotmail.com> 5/22/2007 12:45:36 AM
I've called Microsoft for two different issues (never product support tho)
and had no problem with getting a response within minutes. Did you try later
in the evening? 9 p.m. your time is my midnight. I sure as heck wouldn't be
on the phone with them for product support that late. I'd quit about 8, my
time. After that,zzzzzzzzzzzzzzzzzzzzzzzzzz.

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375



"John Monahan" <monahan[ at ]vitasoft.org> wrote in message
news:e2hXckAnHHA.668[ at ]TK2MSFTNGP05.phx.gbl...
[Quoted Text]
>I have been trying to get to Office product support at the Microsoft
>866-452-4755 number for many times (>6) at all times of the day and week.
>I pick option #2 for support and get a recording "please hold' then a
>recording saying "phone back later". I am on the west coast. Anybody have
>success with this number. Does it actually work? Any suggestions for the
>best day of the week and time.
>

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