> Your original problem was probably attributable to an incompatible Word 97
> add-in.
> Use the setup on your Office 97 CD to re-install.
> I understand the Enterprise version of Office is only available to corporate
> users - so presumably this is a pirate copy? :(
>
> --
> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
> Graham Mayor - Word MVP
>
> My web site www.gmayor.com
> Word MVP web site
http://word.mvps.org> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>
> GJK-VA-USA wrote:
> > Hi Jay,
> >
> > I can't recall the name of the file, but it had the word "template"
> > in it.
> >
> > I worked all day Sunday to get Enterprise 2007 to load and work
> > properly. Now, I can't open ANY MS documents (e.g., Word, Excel,
> > Power Point, etc.).
> >
> > Right now, what I would like to do is find a way to re-install
> > Office97 back on my PC. I have already uninstalled Enterprise 2007.
> > When I try to reinstall Office 97, I receive the following window:
> > =======================
> > Windows Installer
> > The feature you are trying to use is on a
> > network resource that is unavailable.
> >
> > Click OK to try again or enter an alternate path to a
> > folder containing the installation package
> > "EnterpriseWW.msi" in the box below.
> >
> > Use source: <from a drop down menu>
> > C:\MSOCache\All Users\991120000-0300-0000-0....
> > Microsoft Office Enterprise 2007
> >
> > ========================
> > Again, Enterprise 2007 is uninstalled.
> > I cannot reinstall it because the process of reinstalling will
> > complete itself.
> >
> > To answer your earlier questions:
> >
> > Can you give the full name of the file you changed and the folder that
> >> contains it?
> >>
> > Folder: c:\Documents and Setting
> > <my name>\Application\Data\Microsoft\Word\Startup
> >
> > Note: the folder is now empty, after changing the name.
> >
> > What version of Windows are you using?
> >> Windows XP with s2R/2sr installed.
> >>
> > When you say you can't open any documents, exactly how are you trying
> >> to open them, step by step?
> >> Trying to open them by clicking on the icons on my desktop.
> >> Clicking the icons results in the Windows Installer message, typed
> >> above, in appearing.
> >
> >
> >> Can you start any of the Office programs, without opening any
> >> existing
> >> documents?
> >
> > NO.
> >>
> >> When you run the Office installer, exactly what happens? What
> >> messages
> >> do you see (exact wording, please), in what order?
> >
> > After trying to load Enterprise 2007 using my 2-day old CD/DVD, the
> > setup/installation terminates. The error message I received simply
> > states:
> >
> > Microsoft Office Enterprise 2007 encountered an error during setup.
> >
> > I don't know why. So it seems like I'm in a no-win situation. I
> > can't load it on my PC and I can't load Office 97 either. Again, I
> > really would like to remove all pieces of 2007 from PC and re-install
> > Office 97. Can you help?
> >
> >>
> >> What other programs are you using with Office (or did you use with
> >> previous Office versions)? (e.g., Adobe Acrobat)
> >>
> > I had installed and reinstalled Adobe Acrobat because I had read that
> > this might be the cause of the problem. But it did not help me
> > remove an error messabe about basinterface from appearing. Really, I
> > simply do not want Enterprise 2007 on my PC anymore. Besides, it
> > takes up too many resources. I would like to reinstall Office 97.
> >
> > Also installed in Works Suite 2002, which is how Word 2002 got
> > installed on my PC. I'd like to remove Works Suite 2002 as well,
> > because that has given me problems too.
> >> What antivirus package is installed?
> > Free software called AVAST.
> >
> >
> >
> > "Jay Freedman" wrote:
> >
> >> I can't imagine any way in which simply renaming any .dot (or .dotx
> >> or ..dotm) file to .old could prevent all Office documents from
> >> opening.
> >> Something else is seriously wrong with your setup. The answers to the
> >> following questions may help to point in the right direction, or at
> >> least rule out some possibilities.
> >>
> >> Can you give the full name of the file you changed and the folder
> >> that
> >> contains it?
> >>
> >> What version of Windows are you using?
> >>
> >> When you say you can't open any documents, exactly how are you trying
> >> to open them, step by step?
> >>
> >> Can you start any of the Office programs, without opening any
> >> existing
> >> documents?
> >>
> >> When you run the Office installer, exactly what happens? What
> >> messages
> >> do you see (exact wording, please), in what order?
> >>
> >> What other programs are you using with Office (or did you use with
> >> previous Office versions)? (e.g., Adobe Acrobat)
> >>
> >> What antivirus package is installed?
> >>
> >> --
> >> Regards,
> >> Jay Freedman
> >> Microsoft Word MVP FAQ:
http://word.mvps.org> >> Email cannot be acknowledged; please post all follow-ups to the
> >> newsgroup so all may benefit.
> >>
> >> On Sun, 17 Jun 2007 17:54:02 -0700, GJK-VA-USA
> >> <GJKVAUSA[ at ]discussions.microsoft.com> wrote:
> >>
> >>> I changed the only file in the folder which had a name to the
> >>> effect of templates.dot to a .old extension. I can no longer open
> >>> ANY MS documents (Word, Excel, etc.). System restore will not
> >>> restore the lost file. I cannot load Enterprise either, because it
> >>> fails to install.
> >>>
> >>> What do I do now?
> >>>
> >>>
> >>> "Jay Freedman" wrote:
> >>>
> >>>> See
> >>>>
http://www.word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm#CompileError> >>>>
> >>>> --
> >>>> Regards,
> >>>> Jay Freedman
> >>>> Microsoft Word MVP FAQ:
http://word.mvps.org> >>>> Email cannot be acknowledged; please post all follow-ups to the
> >>>> newsgroup so all may benefit.
> >>>>
> >>>> On Sun, 17 Jun 2007 10:41:00 -0700, GJK-VA-USA
> >>>> <GJK-VA-USA[ at ]discussions.microsoft.com> wrote:
> >>>>
> >>>>> Hi, I just installed Office Enterprise 2007, which includes MS
> >>>>> Word 2007. Every time I open a MS Word document from a previous
> >>>>> edition, e.g., MS Word 2002 OR if I create a brand new MS Word
> >>>>> 2007 document, I see the following error message:
> >>>>>
> >>>>> Microsoft Visual Basic
> >>>>> Compile error in hidden module: basInterface
> >>>>>
> >>>>> If I click the OK button, the window disappears and I can work on
> >>>>> the document. Nevertheless, it is quite annoying.
> >>>>>
> >>>>> How do I get rid of this window?
>
>
>