Marketing Campaign with Direct Mail kdwilliams 3/6/2007 6:05:47 PM I'm trying to complete a marketing campaign using BCM 2007. Each time I try to launch a direct mail merge I get the message "Business Contact Manager for Outlook could not complete your last action or actions. Please try again." Please help. -- kdwilliams

RE: Marketing Campaign with Direct Mail Jerry Blake (MSFT) 3/6/2007 6:26:11 PM Hi kdwilliams, Thanks for reporting this, however we will need a bit more information to try to debug this. Can you turn on bcm logging? And post the error from the log? To turn on logging, you just go to help->about Microsoft Business Contact Manager At the bottom of the dialog there is a check box to enable logging. The log file will be created in %temp% folder named bcmv3_log.txt Once you repro the error, open the log and find the first instance of [E] Those are the lines we are looking for. -- -- Jerry Blake [MSFT] Visit team blog at http://blogs.msdn.com/bcm This posting is provided "AS IS" with no warranties, and confers no rights "kdwilliams" wrote: [Quoted Text] > I'm trying to complete a marketing campaign using BCM 2007. Each time I try > to launch a direct mail merge I get the message "Business Contact Manager for > Outlook could not complete your last action or actions. Please try again." > Please help. > -- > kdwilliams

RE: Marketing Campaign with Direct Mail kdwilliams 3/6/2007 8:16:13 PM Jerry: Here is what I found: [E] [15:10:13.4531250]BCMRes: Could not load file or assembly 'System.EnterpriseServices, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a' or one of its dependencies. The system cannot find the file specified. [E] [15:10:13.4531250]BCMRes: at System.Data.Common.ADP.IsSysTxEqualSysEsTransaction() at System.Data.Common.ADP.NeedManualEnlistment() at System.Data.OleDb.OleDbConnection.Open() at Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils.CampaignWrapper.ExportMailMergeRecipients(String RecipientListName) at Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils.CampaignWrapper.MailMergeWithUI(MailMergeApplicationEnum app, MailMergeDestinationEnum dest, String RecipientListName) at Microsoft.BusinessSolutions.eCRM.OutlookAddIn.IrisCampaign.moLaunchMailMerge_Click() -- kdwilliams "Jerry Blake (MSFT)" wrote: [Quoted Text] > Hi kdwilliams, > > Thanks for reporting this, however we will need a bit more information to > try to debug this. Can you turn on bcm logging? And post the error from the > log? > > To turn on logging, you just go to help->about Microsoft Business Contact > Manager At the bottom of the dialog there is a check box to enable logging. > The log file will be created in %temp% folder named bcmv3_log.txt Once you > repro the error, open the log and find the first instance of [E] Those are > the lines we are looking for. > > > > -- > -- > Jerry Blake [MSFT] > Visit team blog at http://blogs.msdn.com/bcm > > This posting is provided "AS IS" with no warranties, and confers no rights > > > > "kdwilliams" wrote: > > > I'm trying to complete a marketing campaign using BCM 2007. Each time I try > > to launch a direct mail merge I get the message "Business Contact Manager for > > Outlook could not complete your last action or actions. Please try again." > > Please help. > > -- > > kdwilliams

RE: Marketing Campaign with Direct Mail Jerry Blake (MSFT) 3/6/2007 10:12:20 PM Thank you, You were doing a word direct print campaign correct? About how many recipients? What type of file did you use? A .doc, .docx, .txt? -- -- Jerry Blake [MSFT] Visit team blog at http://blogs.msdn.com/bcm This posting is provided "AS IS" with no warranties, and confers no rights "kdwilliams" wrote: [Quoted Text] > Jerry: > Here is what I found: > > [E] [15:10:13.4531250]BCMRes: Could not load file or assembly > 'System.EnterpriseServices, Version=2.0.0.0, Culture=neutral, > PublicKeyToken=b03f5f7f11d50a3a' or one of its dependencies. The system > cannot find the file specified. > [E] [15:10:13.4531250]BCMRes: at > System.Data.Common.ADP.IsSysTxEqualSysEsTransaction() > at System.Data.Common.ADP.NeedManualEnlistment() > at System.Data.OleDb.OleDbConnection.Open() > at > Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils.CampaignWrapper.ExportMailMergeRecipients(String RecipientListName) > at > Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils.CampaignWrapper.MailMergeWithUI(MailMergeApplicationEnum > app, MailMergeDestinationEnum dest, String RecipientListName) > at > Microsoft.BusinessSolutions.eCRM.OutlookAddIn.IrisCampaign.moLaunchMailMerge_Click() > -- > kdwilliams > > > "Jerry Blake (MSFT)" wrote: > > > Hi kdwilliams, > > > > Thanks for reporting this, however we will need a bit more information to > > try to debug this. Can you turn on bcm logging? And post the error from the > > log? > > > > To turn on logging, you just go to help->about Microsoft Business Contact > > Manager At the bottom of the dialog there is a check box to enable logging. > > The log file will be created in %temp% folder named bcmv3_log.txt Once you > > repro the error, open the log and find the first instance of [E] Those are > > the lines we are looking for. > > > > > > > > -- > > -- > > Jerry Blake [MSFT] > > Visit team blog at http://blogs.msdn.com/bcm > > > > This posting is provided "AS IS" with no warranties, and confers no rights > > > > > > > > "kdwilliams" wrote: > > > > > I'm trying to complete a marketing campaign using BCM 2007. Each time I try > > > to launch a direct mail merge I get the message "Business Contact Manager for > > > Outlook could not complete your last action or actions. Please try again." > > > Please help. > > > -- > > > kdwilliams

Re: Marketing Campaign with Direct Mail "Clinton Ford [MSFT]" <ClintonFordMSFT[ at ]discussions.microsoft.com> 3/6/2007 10:30:31 PM This could be a due to a missing file or a permissions issue. I would recommend repairing or re-installing .NET 2.0: 1.) Restart the computer 2.) Start | Control Panel 3.) Add or Remove Programs 4.) Click "Change/Remove" Microsoft .NET Framework 2.0 5.) Select "Repair", then click "Next" and follow instructions 6.) Restart the computer If that does not take care of the problem, you might need to uninstall Microsoft .NET Framework 2.0, then run BCM setup to re-install .NET Framework. -- Visit team blog at http://blogs.msdn.com/bcm This posting is provided "AS IS" with no warranties, and confers no rights "kdwilliams" <kdwilliams[ at ]discussions.microsoft.com> wrote in message news:3000E4D4-2770-4D71-BDE9-D86449DE9202[ at ]microsoft.com... Jerry: Here is what I found: [E] [15:10:13.4531250]BCMRes: Could not load file or assembly 'System.EnterpriseServices, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a' or one of its dependencies. The system cannot find the file specified. [E] [15:10:13.4531250]BCMRes: at System.Data.Common.ADP.IsSysTxEqualSysEsTransaction() at System.Data.Common.ADP.NeedManualEnlistment() at System.Data.OleDb.OleDbConnection.Open() at Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils.CampaignWrapper.ExportMailMergeRecipients(String RecipientListName) at Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils.CampaignWrapper.MailMergeWithUI(MailMergeApplicationEnum app, MailMergeDestinationEnum dest, String RecipientListName) at Microsoft.BusinessSolutions.eCRM.OutlookAddIn.IrisCampaign.moLaunchMailMerge_Click() -- kdwilliams "Jerry Blake (MSFT)" wrote: [Quoted Text] > Hi kdwilliams, > > Thanks for reporting this, however we will need a bit more information to > try to debug this. Can you turn on bcm logging? And post the error from the > log? > > To turn on logging, you just go to help->about Microsoft Business Contact > Manager At the bottom of the dialog there is a check box to enable logging. > The log file will be created in %temp% folder named bcmv3_log.txt Once you > repro the error, open the log and find the first instance of [E] Those are > the lines we are looking for. > > > > -- > -- > Jerry Blake [MSFT] > Visit team blog at http://blogs.msdn.com/bcm > > This posting is provided "AS IS" with no warranties, and confers no rights > > > > "kdwilliams" wrote: > > > I'm trying to complete a marketing campaign using BCM 2007. Each time I try > > to launch a direct mail merge I get the message "Business Contact Manager for > > Outlook could not complete your last action or actions. Please try again." > > Please help. > > -- > > kdwilliams

RE: Marketing Campaign with Direct Mail kdwilliams 3/7/2007 2:16:18 PM I was sending this to 11 recipients usings a .docx file type. -- kdwilliams "Jerry Blake (MSFT)" wrote: [Quoted Text] > Thank you, > > You were doing a word direct print campaign correct? About how many > recipients? What type of file did you use? A .doc, .docx, .txt? > -- > -- > Jerry Blake [MSFT] > Visit team blog at http://blogs.msdn.com/bcm > > This posting is provided "AS IS" with no warranties, and confers no rights > > > > "kdwilliams" wrote: > > > Jerry: > > Here is what I found: > > > > [E] [15:10:13.4531250]BCMRes: Could not load file or assembly > > 'System.EnterpriseServices, Version=2.0.0.0, Culture=neutral, > > PublicKeyToken=b03f5f7f11d50a3a' or one of its dependencies. The system > > cannot find the file specified. > > [E] [15:10:13.4531250]BCMRes: at > > System.Data.Common.ADP.IsSysTxEqualSysEsTransaction() > > at System.Data.Common.ADP.NeedManualEnlistment() > > at System.Data.OleDb.OleDbConnection.Open() > > at > > Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils.CampaignWrapper.ExportMailMergeRecipients(String RecipientListName) > > at > > Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils.CampaignWrapper.MailMergeWithUI(MailMergeApplicationEnum > > app, MailMergeDestinationEnum dest, String RecipientListName) > > at > > Microsoft.BusinessSolutions.eCRM.OutlookAddIn.IrisCampaign.moLaunchMailMerge_Click() > > -- > > kdwilliams > > > > > > "Jerry Blake (MSFT)" wrote: > > > > > Hi kdwilliams, > > > > > > Thanks for reporting this, however we will need a bit more information to > > > try to debug this. Can you turn on bcm logging? And post the error from the > > > log? > > > > > > To turn on logging, you just go to help->about Microsoft Business Contact > > > Manager At the bottom of the dialog there is a check box to enable logging. > > > The log file will be created in %temp% folder named bcmv3_log.txt Once you > > > repro the error, open the log and find the first instance of [E] Those are > > > the lines we are looking for. > > > > > > > > > > > > -- > > > -- > > > Jerry Blake [MSFT] > > > Visit team blog at http://blogs.msdn.com/bcm > > > > > > This posting is provided "AS IS" with no warranties, and confers no rights > > > > > > > > > > > > "kdwilliams" wrote: > > > > > > > I'm trying to complete a marketing campaign using BCM 2007. Each time I try > > > > to launch a direct mail merge I get the message "Business Contact Manager for > > > > Outlook could not complete your last action or actions. Please try again." > > > > Please help. > > > > -- > > > > kdwilliams

Re: Marketing Campaign with Direct Mail Josh 5/9/2007 5:29:02 PM I have the same problem, and also with timestamp, and when I click on the BCM folder -- here is the error log: I logged the error in BCM, and here are is the result (when I click on the BCM folder, and when I try to do a timestamp): V] [12:22:41.6406250]Iris.Mapi.MessageStore: MSLogon::CompareEntryIDs:Return: 0x02cf6d80, 0x00000000 [V] [12:22:41.6406250]Iris.Mapi.MessageStore: IMAPITable::GetCollapseState:Enter: 0x0f90f780 [E] [12:22:41.6406250]BusinessLayer: Text:Cannot retrieve the collapse state of a non-header row instance key. [E] [12:22:41.6406250]Iris.Mapi.MessageStore: Cannot retrieve the collapse state of a non-header row instance key. [E] [12:22:41.6406250]Iris.Mapi.MessageStore: at Microsoft.BusinessSolutions.eCRM.BusinessLayer.QueryEngineTable.GetCollapseState(Guid instanceKey, Int32 collapseStateVersion) at Microsoft.BusinessSolutions.eCRM.BusinessLayer.QueryEngine.GetCollapseState(Guid instanceKey, Int32 collapseStateVersion) at Microsoft.BusinessSolutions.eCRM.Mapi.MessageStore.MapiTable.GetCollapseState(Byte[] InstanceKey) [V] [12:22:41.6406250]Iris.Mapi.MessageStore: MAPITable::GetCollapseState:Return: 0x0f90f780, 0x80000003 V] [12:22:45.8750000]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return: 0x02d36810, 0x00040380 [E] [12:22:47.0625000]BCMRes: Object reference not set to an instance of an object. [E] [12:22:47.0625000]BCMRes: at Microsoft.BusinessSolutions.eCRM.OutlookAddIn.InspectorWrapperBase.TimeStampWithWordEditor(Inspector inspector, Control ctrl) at Microsoft.BusinessSolutions.eCRM.OutlookAddIn.IrisContact.moAddTimestamp_Click() [V] [12:22:48.1093750]Iris.Mapi.MessageStore: IMAPIProp::GetIDsFromNames:Enter: 0x02d36810 "Clinton Ford [MSFT]" wrote: [Quoted Text] > This could be a due to a missing file or a permissions issue. I would recommend repairing or re-installing .NET 2.0: > 1.) Restart the computer > 2.) Start | Control Panel > 3.) Add or Remove Programs > 4.) Click "Change/Remove" Microsoft .NET Framework 2.0 > 5.) Select "Repair", then click "Next" and follow instructions > 6.) Restart the computer > > If that does not take care of the problem, you might need to uninstall Microsoft .NET Framework 2.0, then run BCM setup to > re-install .NET Framework. > -- > Visit team blog at http://blogs.msdn.com/bcm > This posting is provided "AS IS" with no warranties, and confers no rights > "kdwilliams" <kdwilliams[ at ]discussions.microsoft.com> wrote in message news:3000E4D4-2770-4D71-BDE9-D86449DE9202[ at ]microsoft.com... > Jerry: > Here is what I found: > > [E] [15:10:13.4531250]BCMRes: Could not load file or assembly > 'System.EnterpriseServices, Version=2.0.0.0, Culture=neutral, > PublicKeyToken=b03f5f7f11d50a3a' or one of its dependencies. The system > cannot find the file specified. > [E] [15:10:13.4531250]BCMRes: at > System.Data.Common.ADP.IsSysTxEqualSysEsTransaction() > at System.Data.Common.ADP.NeedManualEnlistment() > at System.Data.OleDb.OleDbConnection.Open() > at > Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils.CampaignWrapper.ExportMailMergeRecipients(String RecipientListName) > at > Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils.CampaignWrapper.MailMergeWithUI(MailMergeApplicationEnum > app, MailMergeDestinationEnum dest, String RecipientListName) > at > Microsoft.BusinessSolutions.eCRM.OutlookAddIn.IrisCampaign.moLaunchMailMerge_Click() > -- > kdwilliams > > > "Jerry Blake (MSFT)" wrote: > > > Hi kdwilliams, > > > > Thanks for reporting this, however we will need a bit more information to > > try to debug this. Can you turn on bcm logging? And post the error from the > > log? > > > > To turn on logging, you just go to help->about Microsoft Business Contact > > Manager At the bottom of the dialog there is a check box to enable logging. > > The log file will be created in %temp% folder named bcmv3_log.txt Once you > > repro the error, open the log and find the first instance of [E] Those are > > the lines we are looking for. > > > > > > > > -- > > -- > > Jerry Blake [MSFT] > > Visit team blog at http://blogs.msdn.com/bcm > > > > This posting is provided "AS IS" with no warranties, and confers no rights > > > > > > > > "kdwilliams" wrote: > > > > > I'm trying to complete a marketing campaign using BCM 2007. Each time I try > > > to launch a direct mail merge I get the message "Business Contact Manager for > > > Outlook could not complete your last action or actions. Please try again." > > > Please help. > > > -- > > > kdwilliams > > >