Does the error occur if you use a different word file when doing the
marketing campaign
--
Regards
Rahul Thomas [MSFT]
"marisol" <marisol[ at ]discussions.microsoft.com> wrote in message
news:1F677740-6455-4A07-A5E2-1072D55BF108[ at ]microsoft.com...
[Quoted Text] > Hello,
>
> Whenever I try to launch a marketing campaign after selecting the users
> and
> creating or selecting the word file (*.docx) I receive the following
> message:"Business Contact Manager for Outlook could not complete your last
> action or actions".
>
> I'm working with the Spanish trial version, Windows XP and three contacts
> in
> my marketing campaign list.
>
> I have already installed the SP1 for Outlook with BCM, I reboot the
> computer
> and the message keeps showing. I opened the log file but it seems that
> nothing is wrong:
>
> [V] [18:15:10.5000000]Iris.Mapi.MessageStore:
> IMSCapabilities::GetCapabilities:Enter: 0x02f04d8c
>
> [V] [18:15:10.5468750]Iris.Mapi.MessageStore:
> IMSCapabilities::GetCapabilities:Return: 0x02f04d8c, 0x00000000
>
> [V] [18:15:10.5937500]Iris.Mapi.MessageStore:
> IMSCapabilities::GetCapabilities:Enter: 0x02f04d8c
>
> [V] [18:15:10.5937500]Iris.Mapi.MessageStore:
> IMSCapabilities::GetCapabilities:Return: 0x02f04d8c, 0x00000000
>
> [V] [18:15:10.6562500]Iris.Mapi.MessageStore:
> IMSCapabilities::GetCapabilities:Enter: 0x02f04d8c
>
> [V] [18:15:10.6562500]Iris.Mapi.MessageStore:
> IMSCapabilities::GetCapabilities:Return: 0x02f04d8c, 0x00000000
>
> [V] [18:15:39.8281250]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> moMnuHelpAboutBusinessContactManager_Click: Exit
>
> [V] [18:15:39.8593750]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
>
> [V] [18:15:39.8593750]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
>
> [V] [18:15:39.9687500]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
>
> [V] [18:15:39.9687500]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
>
> [V] [18:15:42.1250000]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
>
> [V] [18:15:42.1250000]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
>
> [V] [18:15:42.3281250]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
>
> [V] [18:15:42.3281250]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
>
> [V] [18:15:42.4375000]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
>
> [V] [18:15:42.4375000]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
>
> [V] [18:15:43.9687500]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
>
> [V] [18:15:43.9687500]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
>
> [V] [18:15:44.3125000]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> ExplorerWrapper:moExplorer_Close: Enter
>
> [V] [18:15:44.8906250]Microsoft.BusinessSolutions.eCRM.DataSync:
> OfflineManager.StopPollingForSharedDBConnectivity: Entry
>
> [V] [18:15:44.8906250]Microsoft.BusinessSolutions.eCRM.DataSync:
> OfflineManager.StopPollingForSharedDBConnectivity: Exit
>
> [V] [18:15:45.0937500]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> ExplorerWrapper:moExplorer_Close: Exit
>
> [V] [18:15:45.6562500]Iris.Mapi.MessageStore: IMAPITable::Unadvise:Enter:
> 0x02effd90
>
> [V] [18:15:45.6718750]Iris.Mapi.MessageStore: MAPITable::Unadvise:Return:
> 0x02effd90, 0x00000000
>
> I'm getting really desperate because I have looked up in other blogs but
> no
> one seems to have the answer. My client wanted to purchase this tool but
> after all the problems we have had to get BCM installed we are considering
> to
> choose a different software. Could you please give us a hand. We would
> really
> appreciate any help.
>
> Marisol
>
>
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