Cannot retreive and/or select data from MSBusinessContact Manager. jerry C 6/6/2007 8:58:03 PM I have had a system crash. After re-installation of outlook2007 and business Contact Manager2007, After restoration, I cannot select MsBusinessContactManager wihch has my business contact data. I only have the option of selecting or creating mssmallbusiness. Can anyone explain to me why this is happening. Jerryc

Re: Cannot retreive and/or select data from MSBusinessContact Manager. Luther <enowning[ at ]gmail.com> 6/7/2007 4:34:39 PM On Jun 6, 1:58 pm, jerry C <jer...[ at ]discussions.microsoft.com> wrote: [Quoted Text] > I have had a system crash. After re-installation of outlook2007 and > business Contact Manager2007, After restoration, I cannot select > MsBusinessContactManager wihch has my business contact data. I only have the > option of selecting or creating mssmallbusiness. > > Can anyone explain to me why this is happening. > Jerryc It's possible that the database is not in sql instance bcm is using. This might happen if you earlier upgraded from BCM 2003, and now you have a fresh installation of 2007. Look in the Registry in HKLM\software\microsoft\Business Solution eCRM. BCM will use the data in the value named SQLInstanceName when looking for databases. Is your database in that Sql instance?