Outlook with BCM SP4 Failing to Install Bunster147 4/10/2007 9:54:01 AM I have 3 PCs (all HP4400) and I like to keep all my software upto date on all of them. My PC (PCMain) was running the BCM databases and sharing this database with the other 2 PCs (PC2and PC3) Lsst night I upgraded all three PCs with the Outlook with BCM SP4 (one reason is that I may upgrade all PCs to Vista very soon). The Upgrade worked perfectly on PC2 and PC3 but failed on my pc (PCMAIN) and now I can longer share the database with the other PCs. I have checked the install on PC2 and PC3 (looking for the existance of Bcmfirewall.exe) and these files are on PC2 and PC3 so I know the updates worked OK on these but this file is not on my (PCMAIN) PC. The error I am getting from the install log is as follows. These details were taken from C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt Microsoft SQL Server 2005 9.00.3042.00 ============================== OS Version : Microsoft Windows XP Professional Service Pack 2 (Build 2600) Time : Tue Apr 10 10:28:32 2007 Machine : HP4400TB Product : Microsoft SQL Server Setup Support Files (English) Product Version : 9.00.3042.00 Install : Successful Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SQLSupport_1.log -------------------------------------------------------------------------------- Machine : HP4400TB Product : Microsoft SQL Server Native Client Product Version : 9.00.3042.00 Install : Successful Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SQLNCLI_1.log -------------------------------------------------------------------------------- Machine : HP4400TB Product : Microsoft SQL Server VSS Writer Product Version : 9.00.3042.00 Install : Successful Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SqlWriter_1.log -------------------------------------------------------------------------------- Machine : HP4400TB Product : MSXML 6.0 Parser Product Version : 6.10.1129.0 Install : Successful Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_MSXML6_1.log -------------------------------------------------------------------------------- Machine : HP4400TB Product : SQL Server Database Services Error : The SQL Server service failed to start. For more information, see the SQL Server Books Online topics, "How to: View SQL Server 2005 Setup Log Files" and "Starting SQL Server Manually." -------------------------------------------------------------------------------- Machine : HP4400TB Product : SQL Server Database Services Error : The SQL Server service failed to start. For more information, see the SQL Server Books Online topics, "How to: View SQL Server 2005 Setup Log Files" and "Starting SQL Server Manually." -------------------------------------------------------------------------------- Machine : HP4400TB Product : Microsoft SQL Server 2005 Express Edition Product Version : 9.2.3042.00 Install : Failed Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SQL.log Last Action : InstallFinalize Error String : The SQL Server service failed to start. For more information, see the SQL Server Books Online topics, "How to: View SQL Server 2005 Setup Log Files" and "Starting SQL Server Manually." The error is (1067) The process terminated unexpectedly. Error Number : 29503 -------------------------------------------------------------------------------- SQL Server Setup failed. For more information, review the Setup log file in %ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt. Time : Tue Apr 10 10:33:37 2007 List of log files: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_Core(Local).log C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SQLSupport_1.log C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SQLNCLI_1.log C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SqlWriter_1.log C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_MSXML6_1.log C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SQL.log C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_Datastore.xml C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_.NET Framework 2.0.log C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_Support.log C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_Core.log C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SCC.log C:\Program Files\Microsoft SQL Server\MSSQL.2\MSSQL\LOG\ERRORLOG I tried to start the services manually but could only start them when using a local account. After starting the services manually, I tried to reinstall bt if failed with the same message. I stopped the service and changed the logon details to NT AUTHORITY\NetworkService and the service failed to start with the following eveny log entry:- The SQL Server (SQLEXPRESS) service terminated with service-specific error 17058 (0x42A2). Many Thanks For any help yo may be able to give.

Re: Outlook with BCM SP4 Failing to Install "Luther" <enowning[ at ]gmail.com> 4/10/2007 6:02:10 PM On Apr 10, 2:54 am, Bunster147 <Bunster...[ at ]discussions.microsoft.com> wrote: [Quoted Text] > I have 3 PCs (all HP4400) and I like to keep all my software upto date on all > of them. > My PC (PCMain) was running the BCM databases and sharing this database with > the other 2 PCs (PC2and PC3) > Lsst night I upgraded all three PCs with the Outlook with BCM SP4 (one > reason is that I may upgrade all PCs to Vista very soon). > The Upgrade worked perfectly on PC2 and PC3 but failed on my pc (PCMAIN) and > now I can longer share the database with the other PCs. > I have checked the install on PC2 and PC3 (looking for the existance of > Bcmfirewall.exe) and these files are on PC2 and PC3 so I know the updates > worked OK on these but this file is not on my (PCMAIN) PC. > > The error I am getting from the install log is as follows. > These details were taken from C:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Summary.txt > > Microsoft SQL Server 2005 9.00.3042.00 > ============================== > OS Version : Microsoft Windows XP Professional Service Pack 2 (Build > 2600) > Time : Tue Apr 10 10:28:32 2007 > > Machine : HP4400TB > Product : Microsoft SQL Server Setup Support Files (English) > Product Version : 9.00.3042.00 > Install : Successful > Log File : C:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SQLSupport_1.log > ---------------------------------------------------------------------------­----- > Machine : HP4400TB > Product : Microsoft SQL Server Native Client > Product Version : 9.00.3042.00 > Install : Successful > Log File : C:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SQLNCLI_1.log > ---------------------------------------------------------------------------­----- > Machine : HP4400TB > Product : Microsoft SQL Server VSS Writer > Product Version : 9.00.3042.00 > Install : Successful > Log File : C:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SqlWriter_1.log > ---------------------------------------------------------------------------­----- > Machine : HP4400TB > Product : MSXML 6.0 Parser > Product Version : 6.10.1129.0 > Install : Successful > Log File : C:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_MSXML6_1.log > ---------------------------------------------------------------------------­----- > Machine : HP4400TB > Product : SQL Server Database Services > Error : The SQL Server service failed to start. For more > information, see the SQL Server Books Online topics, "How to: View SQL Server > 2005 Setup Log Files" and "Starting SQL Server Manually." > ---------------------------------------------------------------------------­----- > Machine : HP4400TB > Product : SQL Server Database Services > Error : The SQL Server service failed to start. For more > information, see the SQL Server Books Online topics, "How to: View SQL Server > 2005 Setup Log Files" and "Starting SQL Server Manually." > ---------------------------------------------------------------------------­----- > Machine : HP4400TB > Product : Microsoft SQL Server 2005 Express Edition > Product Version : 9.2.3042.00 > Install : Failed > Log File : C:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SQL.log > Last Action : InstallFinalize > Error String : The SQL Server service failed to start. For more > information, see the SQL Server Books Online topics, "How to: View SQL Server > 2005 Setup Log Files" and "Starting SQL Server Manually." > The error is (1067) The process terminated unexpectedly. > Error Number : 29503 > ---------------------------------------------------------------------------­----- > > SQL Server Setup failed. For more information, review the Setup log file in > %ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt. > > Time : Tue Apr 10 10:33:37 2007 > > List of log files: > C:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_Core(Local).log > C:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SQLSupport_1.log > C:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SQLNCLI_1.log > C:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SqlWriter_1.log > C:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_MSXML6_1.log > C:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SQL.log > C:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_Datastore.xml > C:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_.NET Framework 2.0.log > C:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_Support.log > C:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_Core.log > C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt > C:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SCC.log > C:\Program Files\Microsoft SQL Server\MSSQL.2\MSSQL\LOG\ERRORLOG > > I tried to start the services manually but could only start them when using > a local account. > After starting the services manually, I tried to reinstall bt if failed with > the same message. > > I stopped the service and changed the logon details to NT > AUTHORITY\NetworkService and the service failed to start with the following > eveny log entry:- > The SQL Server (SQLEXPRESS) service terminated with service-specific error > 17058 (0x42A2). > > Many Thanks For any help yo may be able to give. I believe BCM didn't install because the Sql Server install failed. I've seen that error (0x42A2) before on machines with several sql server installations. If you only use sql for bcm on this machine, I would suggest removing all Sql Server programs, stopping all anti-virus utilities, and then re-installing. The BCM database files will be left behind when you uninstall sql.

Re: Outlook with BCM SP4 Failing to Install Bunster147 4/11/2007 12:26:04 PM Thanks Luther. I thought that may be the case. The other machines are brand new and di not have a problem installing. I will confirm if this approach worked. "Luther" wrote: [Quoted Text] > On Apr 10, 2:54 am, Bunster147 <Bunster...[ at ]discussions.microsoft.com> > wrote: > > I have 3 PCs (all HP4400) and I like to keep all my software upto date on all > > of them. > > My PC (PCMain) was running the BCM databases and sharing this database with > > the other 2 PCs (PC2and PC3) > > Lsst night I upgraded all three PCs with the Outlook with BCM SP4 (one > > reason is that I may upgrade all PCs to Vista very soon). > > The Upgrade worked perfectly on PC2 and PC3 but failed on my pc (PCMAIN) and > > now I can longer share the database with the other PCs. > > I have checked the install on PC2 and PC3 (looking for the existance of > > Bcmfirewall.exe) and these files are on PC2 and PC3 so I know the updates > > worked OK on these but this file is not on my (PCMAIN) PC. > > > > The error I am getting from the install log is as follows. > > These details were taken from C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Summary.txt > > > > Microsoft SQL Server 2005 9.00.3042.00 > > ============================== > > OS Version : Microsoft Windows XP Professional Service Pack 2 (Build > > 2600) > > Time : Tue Apr 10 10:28:32 2007 > > > > Machine : HP4400TB > > Product : Microsoft SQL Server Setup Support Files (English) > > Product Version : 9.00.3042.00 > > Install : Successful > > Log File : C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SQLSupport_1.log > > ---------------------------------------------------------------------------­----- > > Machine : HP4400TB > > Product : Microsoft SQL Server Native Client > > Product Version : 9.00.3042.00 > > Install : Successful > > Log File : C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SQLNCLI_1.log > > ---------------------------------------------------------------------------­----- > > Machine : HP4400TB > > Product : Microsoft SQL Server VSS Writer > > Product Version : 9.00.3042.00 > > Install : Successful > > Log File : C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SqlWriter_1.log > > ---------------------------------------------------------------------------­----- > > Machine : HP4400TB > > Product : MSXML 6.0 Parser > > Product Version : 6.10.1129.0 > > Install : Successful > > Log File : C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_MSXML6_1.log > > ---------------------------------------------------------------------------­----- > > Machine : HP4400TB > > Product : SQL Server Database Services > > Error : The SQL Server service failed to start. For more > > information, see the SQL Server Books Online topics, "How to: View SQL Server > > 2005 Setup Log Files" and "Starting SQL Server Manually." > > ---------------------------------------------------------------------------­----- > > Machine : HP4400TB > > Product : SQL Server Database Services > > Error : The SQL Server service failed to start. For more > > information, see the SQL Server Books Online topics, "How to: View SQL Server > > 2005 Setup Log Files" and "Starting SQL Server Manually." > > ---------------------------------------------------------------------------­----- > > Machine : HP4400TB > > Product : Microsoft SQL Server 2005 Express Edition > > Product Version : 9.2.3042.00 > > Install : Failed > > Log File : C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SQL.log > > Last Action : InstallFinalize > > Error String : The SQL Server service failed to start. For more > > information, see the SQL Server Books Online topics, "How to: View SQL Server > > 2005 Setup Log Files" and "Starting SQL Server Manually." > > The error is (1067) The process terminated unexpectedly. > > Error Number : 29503 > > ---------------------------------------------------------------------------­----- > > > > SQL Server Setup failed. For more information, review the Setup log file in > > %ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt. > > > > Time : Tue Apr 10 10:33:37 2007 > > > > List of log files: > > C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_Core(Local).log > > C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SQLSupport_1.log > > C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SQLNCLI_1.log > > C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SqlWriter_1.log > > C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_MSXML6_1.log > > C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SQL.log > > C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_Datastore.xml > > C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_.NET Framework 2.0.log > > C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_Support.log > > C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_Core.log > > C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt > > C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SCC.log > > C:\Program Files\Microsoft SQL Server\MSSQL.2\MSSQL\LOG\ERRORLOG > > > > I tried to start the services manually but could only start them when using > > a local account. > > After starting the services manually, I tried to reinstall bt if failed with > > the same message. > > > > I stopped the service and changed the logon details to NT > > AUTHORITY\NetworkService and the service failed to start with the following > > eveny log entry:- > > The SQL Server (SQLEXPRESS) service terminated with service-specific error > > 17058 (0x42A2). > > > > Many Thanks For any help yo may be able to give. > > I believe BCM didn't install because the Sql Server install failed. > > I've seen that error (0x42A2) before on machines with several sql > server installations. > > If you only use sql for bcm on this machine, I would suggest removing > all Sql Server programs, stopping all anti-virus utilities, and then > re-installing. > > The BCM database files will be left behind when you uninstall sql. > >

Re: Outlook with BCM SP4 Failing to Install Bunster147 4/12/2007 12:40:00 PM Hi LUther. I have now removed all SQL applications from the PC and even removed OUtlook BCM. I then reinstalled outlook 2003 with BCM, which includes the install of the necessary SQL bits but the services still fail to start. What I have noticed is that the sql services I have running on my PC is HP4400TB\SQLEXPRESS where as the SQL services running on the other 2 PC, which are working fine is HP4400JB\MSSMLBIZ and HP4400CS\MSSMLBIZ . Does the name of the service matter. I have looked at trying to rename my SQL service but so far I have not found out how to do this. I have also noticed that even with this service stopped, I can run BCM on my machine with no problem, so I do not quite understand why I need the SQL service. I run BCM on three machines and the database resides on HP4400JB and I want the remaining 2 PCs to share this database. One of the new PCs HP4400CS connects fine. Your help would be appreciated. "Luther" wrote: [Quoted Text] > On Apr 10, 2:54 am, Bunster147 <Bunster...[ at ]discussions.microsoft.com> > wrote: > > I have 3 PCs (all HP4400) and I like to keep all my software upto date on all > > of them. > > My PC (PCMain) was running the BCM databases and sharing this database with > > the other 2 PCs (PC2and PC3) > > Lsst night I upgraded all three PCs with the Outlook with BCM SP4 (one > > reason is that I may upgrade all PCs to Vista very soon). > > The Upgrade worked perfectly on PC2 and PC3 but failed on my pc (PCMAIN) and > > now I can longer share the database with the other PCs. > > I have checked the install on PC2 and PC3 (looking for the existance of > > Bcmfirewall.exe) and these files are on PC2 and PC3 so I know the updates > > worked OK on these but this file is not on my (PCMAIN) PC. > > > > The error I am getting from the install log is as follows. > > These details were taken from C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Summary.txt > > > > Microsoft SQL Server 2005 9.00.3042.00 > > ============================== > > OS Version : Microsoft Windows XP Professional Service Pack 2 (Build > > 2600) > > Time : Tue Apr 10 10:28:32 2007 > > > > Machine : HP4400TB > > Product : Microsoft SQL Server Setup Support Files (English) > > Product Version : 9.00.3042.00 > > Install : Successful > > Log File : C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SQLSupport_1.log > > ---------------------------------------------------------------------------­----- > > Machine : HP4400TB > > Product : Microsoft SQL Server Native Client > > Product Version : 9.00.3042.00 > > Install : Successful > > Log File : C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SQLNCLI_1.log > > ---------------------------------------------------------------------------­----- > > Machine : HP4400TB > > Product : Microsoft SQL Server VSS Writer > > Product Version : 9.00.3042.00 > > Install : Successful > > Log File : C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SqlWriter_1.log > > ---------------------------------------------------------------------------­----- > > Machine : HP4400TB > > Product : MSXML 6.0 Parser > > Product Version : 6.10.1129.0 > > Install : Successful > > Log File : C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_MSXML6_1.log > > ---------------------------------------------------------------------------­----- > > Machine : HP4400TB > > Product : SQL Server Database Services > > Error : The SQL Server service failed to start. For more > > information, see the SQL Server Books Online topics, "How to: View SQL Server > > 2005 Setup Log Files" and "Starting SQL Server Manually." > > ---------------------------------------------------------------------------­----- > > Machine : HP4400TB > > Product : SQL Server Database Services > > Error : The SQL Server service failed to start. For more > > information, see the SQL Server Books Online topics, "How to: View SQL Server > > 2005 Setup Log Files" and "Starting SQL Server Manually." > > ---------------------------------------------------------------------------­----- > > Machine : HP4400TB > > Product : Microsoft SQL Server 2005 Express Edition > > Product Version : 9.2.3042.00 > > Install : Failed > > Log File : C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SQL.log > > Last Action : InstallFinalize > > Error String : The SQL Server service failed to start. For more > > information, see the SQL Server Books Online topics, "How to: View SQL Server > > 2005 Setup Log Files" and "Starting SQL Server Manually." > > The error is (1067) The process terminated unexpectedly. > > Error Number : 29503 > > ---------------------------------------------------------------------------­----- > > > > SQL Server Setup failed. For more information, review the Setup log file in > > %ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt. > > > > Time : Tue Apr 10 10:33:37 2007 > > > > List of log files: > > C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_Core(Local).log > > C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SQLSupport_1.log > > C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SQLNCLI_1.log > > C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SqlWriter_1.log > > C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_MSXML6_1.log > > C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SQL.log > > C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_Datastore.xml > > C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_.NET Framework 2.0.log > > C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_Support.log > > C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_Core.log > > C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt > > C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0005_HP4400TB_SCC.log > > C:\Program Files\Microsoft SQL Server\MSSQL.2\MSSQL\LOG\ERRORLOG > > > > I tried to start the services manually but could only start them when using > > a local account. > > After starting the services manually, I tried to reinstall bt if failed with > > the same message. > > > > I stopped the service and changed the logon details to NT > > AUTHORITY\NetworkService and the service failed to start with the following > > eveny log entry:- > > The SQL Server (SQLEXPRESS) service terminated with service-specific error > > 17058 (0x42A2). > > > > Many Thanks For any help yo may be able to give. > > I believe BCM didn't install because the Sql Server install failed. > > I've seen that error (0x42A2) before on machines with several sql > server installations. > > If you only use sql for bcm on this machine, I would suggest removing > all Sql Server programs, stopping all anti-virus utilities, and then > re-installing. > > The BCM database files will be left behind when you uninstall sql. > >