Hi Erik:
Thanks for taking the time to address my query.
Yes, the error reporting does goes through and yes I do get confirmation
that it was successfully sent.
As far as synchronization being complete, yes, it did fully synch with other
Microsoft products on my system without a problem before yesterday.
Now, what pray tell is the "ON Cache" and how does one go about renaming it?
Thanks again ...
"Erik Sojka (MVP)" wrote:
[Quoted Text] > Does the error reporting finish? Do you get some kind if confirmation
> that the error report was successfully sent?
>
> Do you know if the last time you had OneNote open without this error, if
> all synchronization had completed? If so, you can probably recover your
> work by renaming the ON cache file. Only do that if you are sure there
> are no unsynced changes.
>
> =?Utf-8?B?TG9yZW56YU0=?= <LorenzaM[ at ]discussions.microsoft.com> wrote in
> news:2A0FDFD0-B38A-4740-A305-AB18C5C586B7[ at ]microsoft.com:
>
> > Hi Everyone:
> >
> > Just today, for the very first time, when I tried loading/opening
> > OneNote 2007, I got the following error message: "Microsoft Office
> > OneNote has encountered a problem and needs to close. We are sorry for
> > the inconvenience. The information you were working on might be lost.
> > Microsoft Office OneNote can try to recoverit for you." Then there is
> > a line of text next to an (automatically selected) checkbox which says
> > "Recover my work and restart Microsoft Office OneNote".
> >
> > However, when I click the 'Send Error Report' button, it goes through
> > the process of notifying Microsoft and attempting to start OneNote
> > only to have the same error message come up again. This is now the
> > third time (today) that I've had the same problem getting OneNote
> > started.
> >
> > Has anyone else else had this problem? Does anyone know of what might
> > be required to fix it?
> >
> > Many thanks ...
> >
>
>
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