Blue Screen of Death "John Wright" <riley_wrightx[ at ]hotmail.com> 4/24/2007 1:47:09 PM I just loaded Office Enterprise 2007 last week and since then my computer will get the Blue Screen of Death even while not in office and at random times. Once while in office, once while online, another time while in excel. I suspect it has to do with the install. Is there a way I can check what caused the BSofD? I am running Windows XP SP2 with all the latest updates. John Wright

Re: Blue Screen of Death Gerry Hickman <gerry666uk[ at ]newsgroup.nospam> 4/24/2007 7:06:52 PM Hi, In general Microsoft Office will not cause a blue screen, although sometimes Microsoft put things into Office that COULD cause a blue screen (e.g. text-to-speech or special print or imaging driver). Blue screens are usually caused by system problems such as a failing hard drive, badly written driver, virus/spyware activity, failing memory, bad power supply and so on. Your symptoms sound a bit random; if you were getting a blue screen every time you tried to print, that would be easy to fix. Best thing to do is check your Event log for all Errors and Warnings in recent days, then post the exact blue screen details. You may be able to phone Microsoft to help if your version of Windows is supported. (Whether they'll know how to load up your crash dump and read the results in another story). John Wright wrote: [Quoted Text] > I just loaded Office Enterprise 2007 last week and since then my computer > will get the Blue Screen of Death even while not in office and at random > times. Once while in office, once while online, another time while in > excel. I suspect it has to do with the install. Is there a way I can check > what caused the BSofD? I am running Windows XP SP2 with all the latest > updates. > > John Wright > > -- Gerry Hickman (London UK)

RE: Blue Screen of Death alberth 5/4/2007 5:06:01 AM I have exactly the same problem. Completely random - on a perfectly working computer running Windows XP SP[ at ] with all the updates. Worked gfine with Office 2003 - I installed 2007 and it became comletely un relaible - with blue screens all the time with differemt messages. I am convinced there has to be a setup problem - managing certain drivers ...... who can help here? I unstillaed and re installed and no change. -- alberth "John Wright" wrote: [Quoted Text] > I just loaded Office Enterprise 2007 last week and since then my computer > will get the Blue Screen of Death even while not in office and at random > times. Once while in office, once while online, another time while in > excel. I suspect it has to do with the install. Is there a way I can check > what caused the BSofD? I am running Windows XP SP2 with all the latest > updates. > > John Wright > > >

Re: Blue Screen of Death Gerry Hickman <gerry666uk[ at ]newsgroup.nospam> 5/4/2007 9:55:59 PM Hi, If you want help with this, please post the exact Blue Screen messages. You may be able to get them from your Event Log. alberth wrote: [Quoted Text] > I have exactly the same problem. Completely random - on a perfectly working > computer running Windows XP SP[ at ] with all the updates. Worked gfine with > Office 2003 - I installed 2007 and it became comletely un relaible - with > blue screens all the time with differemt messages. > > I am convinced there has to be a setup problem - managing certain drivers > ..... who can help here? I unstillaed and re installed and no change. -- Gerry Hickman (London UK)