> Hi Christine
> Since this is more of a SQL Express Installation problem, i found an article
> online and may be it could help
>
>
http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=519115&SiteID=1>
> Thanks
> Vinit
>
>
>
> "christine" wrote:
> > it seems like it stops the installation of BCM
> > when i get the 1923 error it just has the options
> > abort/cancel/retry
>
> > i tried "retry"-pop up the same error message
> > i choose cancel-does not proceed
> > i choose abort then it rolls back
>
> > "Luther" wrote:
>
> > > On Jun 13, 4:35 pm, christine <christ...[ at ]discussions.microsoft.com>
> > > wrote:
> > > > Greetings,
> > > > I actually didi uninstall and reinstall everything
> > > > this is what i have done:
>
> > > > i ran the windows installer cleanup
> > > > utility-
http://support.microsoft.com/default.aspx/kb/290301>
> > > > and removed the following:
>
> > > > - Office Small Business 2007
> > > > - microsoft SQL server 2005 Express
> > > > - microsoft SQL server Native Client
> > > > - microsoft SQL server setup support files
> > > > - microsoft SQL server VSS Writter
>
> > > > then i went to regedit
> > > > and renamed to *old the following registry values:
> > > > > HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office
> > > > > HKEY_CURRENT_USER\Software\Microsoft\Business Solutions eCRM
>
> > > > > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office
> > > > > HKEY_LOCAL_MACHINE\Software\Microsoft\Business Solutions
> > > > eCRM
> > > > > HKEY_LOCAL_MACHINE\Software\Microsoft\Microsoft SQL Server
> > > > > HKEY_LOCAL_MACHINE\Software\Microsoft\Microsoft SQL Server Native Client
> > > > > HKEY_LOCAL_MACHINE\Software\Microsoft\Microsoft SQL Server 2005 redist
>
> > > > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSSQL$MICROSOFTSMLBIZ
>
> > > > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSSQLServerADHelper
>
> > > > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SQLAgent$MICROSOFTSMLB-IZ
> > > > > HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\MSSQL$MICROSOFTBCM
>
> > > > Then I went to my computer and did the same here:
> > > > > rename "c:\program files\microsoft sql server" to sqlold
> > > > > rename "c:\program files\microsoft office" to officeold
>
> > > > after that i went on to Reinstall Office 2007
>
> > > > I am also an admin on the comp
>
> > > > "Vinit [MSFT]" wrote:
> > > > > Hi Christine
> > > > > Before Installing BCM 2007, Could you please make sure to uninstall
> > > > > everything releated to SQL 2005 on your machine?
> > > > > Are you administrator on the box?
>
> > > > > Thanks
> > > > > Vinit
> > > > > "christine" wrote:
>
> > > > > > the following error appears when try to install bcm
>
> > > > > > Setup failed to install the required component MSSQL server 2005 express (
> > > > > > MSSMLBIZ ). BCM for Outlook 2007 cannot continue."
>
> > > > > > i am using win xp hme sp2
> > > > > > there is no logon/user accounts-windows automatically loads
> > > > > > office 2007 has install fine but cd2 with bcm does not load
>
> > > > > > i tried to install SQL Server 2005 Express Edition SP2 from
> > > > > >
http://msdn.microsoft.com/vstudio/express/sql/download/>
> > > > > > i get this error-Error 1923. Service 'SQL Server VSS Writer' (SQLWriter)
> > > > > > could not be installed. Verify that you have sufficient privileges to
> > > > > > install system services.
>
> > > > > > any help will very much be appreciated.Thank You- Hide quoted text -
>
> > > > - Show quoted text -
>
> > > Look in the most recent files in folder like this C:\Program Files
> > > \Microsoft SQL Server\90\Setup Bootstrap\LOG
>
> > > Those should have more details about the 1923 error.
>
> > > And, does this message actually stop the SQL Server 2005 Express
> > > Edition SP2 install? Could you ignore this and continue the setup?
>
> > > I don't think BCM uses VSS.
>
> > > The error may be caused by an obsolete VSS entry in the nt services
> > > table.- Hide quoted text -
>
> - Show quoted text -