Group:  Microsoft Outlook ยป microsoft.public.outlook.bcm
Thread: Mousewheel action hangs Outlook 2007

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Mousewheel action hangs Outlook 2007
MeatSm00thie 2/17/2007 6:20:10 AM
I just installed Office 2007 Pro with Business Contact Manager over Vista
32-bit upgrade [from XP Pro] and everything appears to be working correctly
except for Outlook 2007. It pops up the "Outlook has stopped working..."
dialog box and then allegedly sends Microsoft some report that they allegedly
do god knows what with. I can consistently make the crash happen whenever I
use my mouse wheel in certain parts of the app. If I'm in an email preview
window, it's fine, but in the email list, it crashes. It's okay if I use it
in the calendar, but if I use it going through my contacts, it bombs. I'm
using a Wireless Logitech MX Laser 1000, which is otherwise behaving
properly. Has anyone else had any simliar issues? Eh, Outlook is probably the
most important part of Office for me... 'would be nice to be able to use it.
RE: Mousewheel action hangs Outlook 2007
MeatSm00thie 2/17/2007 6:26:00 AM
Here is what my event viewer reports:

Faulting application OUTLOOK.EXE, version 12.0.4518.1014, time stamp
0x4542840f, faulting module ntdll.dll, version 6.0.6000.16386, time stamp
0x4549bdc9, exception code 0xc0000374, fault offset 0x000af1c9, process id
0xad8, application start time 0x01c7525a4430c0a2.

Greek to me... >=o(

"MeatSm00thie" wrote:

[Quoted Text]
> I just installed Office 2007 Pro with Business Contact Manager over Vista
> 32-bit upgrade [from XP Pro] and everything appears to be working correctly
> except for Outlook 2007. It pops up the "Outlook has stopped working..."
> dialog box and then allegedly sends Microsoft some report that they allegedly
> do god knows what with. I can consistently make the crash happen whenever I
> use my mouse wheel in certain parts of the app. If I'm in an email preview
> window, it's fine, but in the email list, it crashes. It's okay if I use it
> in the calendar, but if I use it going through my contacts, it bombs. I'm
> using a Wireless Logitech MX Laser 1000, which is otherwise behaving
> properly. Has anyone else had any simliar issues? Eh, Outlook is probably the
> most important part of Office for me... 'would be nice to be able to use it.
Re: Mousewheel action hangs Outlook 2007
"Clinton Ford [MSFT]" <ClintonFordMSFT[ at ]discussions.microsoft.com> 2/19/2007 6:33:09 PM
Thanks for reporting this issue. Please continue to send error reports to Microsoft so this can be investigated further.

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This posting is provided "AS IS" with no warranties, and confers no rights
"MeatSm00thie" <MeatSm00thie[ at ]discussions.microsoft.com> wrote in message news:37A14C36-3744-4B13-A828-38BF07018191[ at ]microsoft.com...
Here is what my event viewer reports:

Faulting application OUTLOOK.EXE, version 12.0.4518.1014, time stamp
0x4542840f, faulting module ntdll.dll, version 6.0.6000.16386, time stamp
0x4549bdc9, exception code 0xc0000374, fault offset 0x000af1c9, process id
0xad8, application start time 0x01c7525a4430c0a2.

Greek to me... >=o(

"MeatSm00thie" wrote:

[Quoted Text]
> I just installed Office 2007 Pro with Business Contact Manager over Vista
> 32-bit upgrade [from XP Pro] and everything appears to be working correctly
> except for Outlook 2007. It pops up the "Outlook has stopped working..."
> dialog box and then allegedly sends Microsoft some report that they allegedly
> do god knows what with. I can consistently make the crash happen whenever I
> use my mouse wheel in certain parts of the app. If I'm in an email preview
> window, it's fine, but in the email list, it crashes. It's okay if I use it
> in the calendar, but if I use it going through my contacts, it bombs. I'm
> using a Wireless Logitech MX Laser 1000, which is otherwise behaving
> properly. Has anyone else had any simliar issues? Eh, Outlook is probably the
> most important part of Office for me... 'would be nice to be able to use it.


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