Go to start > run > regedit
Delete the Business solution eCRM from HKLM > Software > Microsoft and HKCU > Software > Microsoft and re-run installation
Regards
Raul Thomas
"Fuse-ATV" <Fuse-ATV[ at ]discussions.microsoft.com> wrote in message news:7DB1793E-C5C7-4717-8229-B41973308E23[ at ]microsoft.com...
[Quoted Text] > I've been trying to get BCM to install after successfully installing > Office > Pro 2007 from CD 1. > > When I insert the disk, it start to spin up, then the following error > message appears on the screen. > > "Microsoft Office Small Business Setup Wizard has encountered a problem > and > needs to close. We are sorry for the inconvenience." > > I cannot get past this error. What should I do?
|