Group:  Microsoft Outlook ยป microsoft.public.outlook.bcm
Thread: Opening Attachments in Outlook Express 6 after Win XP SP3

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Opening Attachments in Outlook Express 6 after Win XP SP3
Shailesh 10/4/2008 7:06:15 AM
After installing WIndows XP SP3 whenever I try to open an attachment outlook
express shuts down. This again happens when i try to open the 2nd attachment.
The first attachment opens normally.

Help ME !!!!!!!


--
Shailesh
RE: Opening Attachments in Outlook Express 6 after Win XP SP3
Lee Byron 10/14/2008 9:23:02 AM


"Shailesh" wrote:

[Quoted Text]
> After installing WIndows XP SP3 whenever I try to open an attachment outlook
> express shuts down. This again happens when i try to open the 2nd attachment.
> The first attachment opens normally.
>
> Help ME !!!!!!!

Hi Shailesa.

I had the same problem and found the answer.

The problem is with Norton Anti Virus 2008 / 07.

1) Open Norton

2) Go to Options

3) Click on Norton Anti Virus

4) Go to Real Time Protection or Missellanous depending on which version of
Norton you have

5) UNCHECK. "Keep Microsoft Office Docs Protected" then APPLY

6) Close Norton, PROBLEM SOLVED.

Hope this was helpful.

Lee Byron lee[ at ]gncctv.com

RE: Opening Attachments in Outlook Express 6 after Win XP SP3
Shailesh 10/14/2008 10:24:00 AM
Lee Thanks a lot ... it worked
--
Shailesh


"Lee Byron" wrote:

[Quoted Text]
>
>
> "Shailesh" wrote:
>
> > After installing WIndows XP SP3 whenever I try to open an attachment outlook
> > express shuts down. This again happens when i try to open the 2nd attachment.
> > The first attachment opens normally.
> >
> > Help ME !!!!!!!
>
> Hi Shailesa.
>
> I had the same problem and found the answer.
>
> The problem is with Norton Anti Virus 2008 / 07.
>
> 1) Open Norton
>
> 2) Go to Options
>
> 3) Click on Norton Anti Virus
>
> 4) Go to Real Time Protection or Missellanous depending on which version of
> Norton you have
>
> 5) UNCHECK. "Keep Microsoft Office Docs Protected" then APPLY
>
> 6) Close Norton, PROBLEM SOLVED.
>
> Hope this was helpful.
>
> Lee Byron lee[ at ]gncctv.com
>
RE: Opening Attachments in Outlook Express 6 after Win XP SP3
Lee Byron 10/14/2008 11:03:00 AM
Hi Shailesa.
Glad to be of service...It was a real annoying problem. Neither Microsoft or
Outlook (which is microsoft) have come up with a answer to it.
Norton said "nothing to do with us"
Should send them the bill for solving it. Regards. Lee.

"Shailesh" wrote:

[Quoted Text]
> Lee Thanks a lot ... it worked
> --
> Shailesh
>
>
> "Lee Byron" wrote:
>
> >
> >
> > "Shailesh" wrote:
> >
> > > After installing WIndows XP SP3 whenever I try to open an attachment outlook
> > > express shuts down. This again happens when i try to open the 2nd attachment.
> > > The first attachment opens normally.
> > >
> > > Help ME !!!!!!!
> >
> > Hi Shailesa.
> >
> > I had the same problem and found the answer.
> >
> > The problem is with Norton Anti Virus 2008 / 07.
> >
> > 1) Open Norton
> >
> > 2) Go to Options
> >
> > 3) Click on Norton Anti Virus
> >
> > 4) Go to Real Time Protection or Missellanous depending on which version of
> > Norton you have
> >
> > 5) UNCHECK. "Keep Microsoft Office Docs Protected" then APPLY
> >
> > 6) Close Norton, PROBLEM SOLVED.
> >
> > Hope this was helpful.
> >
> > Lee Byron lee[ at ]gncctv.com
> >
RE: Opening Attachments in Outlook Express 6 after Win XP SP3
poppyw 11/10/2008 8:59:02 PM
Lee / Shailesha - I just wanted to let you know that my wife was exoeriencing
the same problem on her computer. We found this post, tried it and the
problem was gone!! Thanks.
--
poppyw


"Lee Byron" wrote:

[Quoted Text]
> Hi Shailesa.
> Glad to be of service...It was a real annoying problem. Neither Microsoft or
> Outlook (which is microsoft) have come up with a answer to it.
> Norton said "nothing to do with us"
> Should send them the bill for solving it. Regards. Lee.
>
> "Shailesh" wrote:
>
> > Lee Thanks a lot ... it worked
> > --
> > Shailesh
> >
> >
> > "Lee Byron" wrote:
> >
> > >
> > >
> > > "Shailesh" wrote:
> > >
> > > > After installing WIndows XP SP3 whenever I try to open an attachment outlook
> > > > express shuts down. This again happens when i try to open the 2nd attachment.
> > > > The first attachment opens normally.
> > > >
> > > > Help ME !!!!!!!
> > >
> > > Hi Shailesa.
> > >
> > > I had the same problem and found the answer.
> > >
> > > The problem is with Norton Anti Virus 2008 / 07.
> > >
> > > 1) Open Norton
> > >
> > > 2) Go to Options
> > >
> > > 3) Click on Norton Anti Virus
> > >
> > > 4) Go to Real Time Protection or Missellanous depending on which version of
> > > Norton you have
> > >
> > > 5) UNCHECK. "Keep Microsoft Office Docs Protected" then APPLY
> > >
> > > 6) Close Norton, PROBLEM SOLVED.
> > >
> > > Hope this was helpful.
> > >
> > > Lee Byron lee[ at ]gncctv.com
> > >

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