Record sizing problem using BCM 2007 "mrtimpeterson via OfficeKB.com" <u8453[ at ]uwe> 6/26/2007 5:21:24 PM When I open any data record in BCM I maximize the size to full screen viewing. Sometimes this setting remains with all fields (Comments or History fields) staying in proportional full size. After a few closings, these fields revert back to their minimized size eventhough I have still have the record in a maximized viewing. This results in a smaller viewing space for the displayed text field and a waste of much screen real estate. This is very annoying and the only way I can stop this from happening is to fully reboot windows. The problem then again repeats after a few record openings and closings. Does anyone know if this is a known BCM or Outlook bug? Could this be a Vista related bug? There have been a few similiar posts in this newgroup in the past. How can I fix this? -THP -- Message posted via OfficeKB.com http://www.officekb.com/Uwe/Forums.aspx/outlook-bcm/200706/1

Re: Record sizing problem using BCM 2007 Luther <enowning[ at ]gmail.com> 6/29/2007 8:22:33 PM On Jun 26, 10:21 am, "mrtimpeterson via OfficeKB.com" <u8453[ at ]uwe> wrote: [Quoted Text] > When I open any data record in BCM I maximize the size to full screen viewing. > Sometimes this setting remains with all fields (Comments or History fields) > staying in proportional full size. After a few closings, these fields revert > back to their minimized size eventhough I have still have the record in a > maximized viewing. This results in a smaller viewing space for the displayed > text field and a waste of much screen real estate. This is very annoying and > the only way I can stop this from happening is to fully reboot windows. The > problem then again repeats after a few record openings and closings. > > Does anyone know if this is a known BCM or Outlook bug? Could this be a > Vista related bug? There have been a few similiar posts in this newgroup in > the past. > > How can I fix this? > > -THP > > -- > Message posted via OfficeKB.comhttp://www.officekb.com/Uwe/Forums.aspx/outlook-bcm/200706/1 I expect that they need to re-lay out the fields after some events, like editing the custom fields. Because BCM customizes the default Outlook forms substantially, I expect any bug in this area would be BCM's, unless Outlook erroneously tells the BCM to re-lay itself unnecessarily. I assume that if you come up with reliable repro steps, then Microsoft will look into the bug.

Re: Record sizing problem using BCM 2007 "mrtimpeterson via OfficeKB.com" <u8453[ at ]uwe> 6/29/2007 10:49:48 PM The most reliable steps that I can recite to reproduce this occurance are as follows: I open Outlook with BCM from a fresh Windows boot and proceed to open my first Contact record. My default size for these records are always at the maximized setting. The first couple of open and closes of these types (Business Contact & Account) of Contact items will be fine until the 3rd or 4th such actions. The reduced size fields and layout then reverts back to the smaller size. The only way that I have been able to clear this and restore is to close out of everything and reboot windows. The events then consistently repeat in the same manner as described above. An additional symptom of this resizing bug is the following: There have been other posts in this newsgroup about being unable to view all of the 5 default field columns for the linked Business Contact records that are displayed in each Open BCM Account record. These are from left to right: Primary / Full Name / Job Title / Business Phone / Email. When the record stays correctly maximized as described earlier, you can view all of these fields just fine. When the smaller size kicks in, you cannot see the left 2 columns without dragging one of the field separator lines to the right. The entire display area of these fields is shrunk and these left 2 fields are hidden from view thus fooling the user that they are not there at all if they do not know to drag the column over to the right. I have noticed this re-sizing problem only with the Contact data object items. This does not appear to ever occur among any of the Task, Appointment, Email, or Journal (Communication History) items. -THP Luther wrote: [Quoted Text] >On Jun 26, 10:21 am, "mrtimpeterson via OfficeKB.com" <u8453[ at ]uwe> >wrote: >> When I open any data record in BCM I maximize the size to full screen viewing. >> Sometimes this setting remains with all fields (Comments or History fields) >[quoted text clipped - 15 lines] >> -- >> Message posted via OfficeKB.comhttp://www.officekb.com/Uwe/Forums.aspx/outlook-bcm/200706/1 > >I expect that they need to re-lay out the fields after some events, >like editing the custom fields. Because BCM customizes the default >Outlook forms substantially, I expect any bug in this area would be >BCM's, unless Outlook erroneously tells the BCM to re-lay itself >unnecessarily. > >I assume that if you come up with reliable repro steps, then Microsoft >will look into the bug. -- Message posted via OfficeKB.com http://www.officekb.com/Uwe/Forums.aspx/outlook-bcm/200706/1