Trying to uninstall Beta Ryan Dell 4/20/2007 6:54:01 PM Hello, I have been following the manual removal steps of beta and have got stumped where it says "a. Click Start, click Run, and then type msiexec.exe /x. b. Drag the .msi file that you found to the Open box. After you do this, the Open box should contain the following text: msiexec.exe /x Path_to_msi " because when i type in "msiexec.exe /x" a box appears saying do you want to install this product, this is not what microsoft say. They say something about an open box and that is no where to be seen. All help and advice would be greatly appreciated as I have the original copy waiting to be installed. Thanks Ryan Dell

Re: Trying to uninstall Beta "Patrick Schmid [MVP]" <pdschmid[ at ]nospam.mvps.org> 4/21/2007 2:01:57 AM If you get stuck on the first step (the one you are talking about), just keep going. The steps that have you delete items in the registry and files will remove the beta fully no matter what the outcome of the first step. Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Ryan Dell" <Ryan Dell[ at ]discussions.microsoft.com> wrote in message news:6C61F1CC-6E40-4D4C-B78F-9EC99982E66B[ at ]microsoft.com: [Quoted Text] > Hello, > I have been following the manual removal steps of beta and have got stumped > where it says > "a. Click Start, click Run, and then type msiexec.exe /x. > b. Drag the .msi file that you found to the Open box. > > After you do this, the Open box should contain the following text: > msiexec.exe /x Path_to_msi " > > because when i type in "msiexec.exe /x" a box appears saying do you want to > install this product, this is not what microsoft say. They say something > about an open box and that is no where to be seen. > All help and advice would be greatly appreciated as I have the original copy > waiting to be installed. > Thanks > Ryan Dell

RE: Trying to uninstall Beta Ryan Dell 4/21/2007 8:08:03 PM Hello, I have done these steps 3 times now with no luck, I am waiting to install the new version but I cant. Is there any way someone can guide me through this or give me more suppourt. Thanks Ryan "Ryan Dell" wrote: [Quoted Text] > Hello, > I have been following the manual removal steps of beta and have got stumped > where it says > "a. Click Start, click Run, and then type msiexec.exe /x. > b. Drag the .msi file that you found to the Open box. > > After you do this, the Open box should contain the following text: > msiexec.exe /x Path_to_msi " > > because when i type in "msiexec.exe /x" a box appears saying do you want to > install this product, this is not what microsoft say. They say something > about an open box and that is no where to be seen. > All help and advice would be greatly appreciated as I have the original copy > waiting to be installed. > Thanks > Ryan Dell >

RE: Trying to uninstall Beta Ryan Dell 4/22/2007 2:58:00 PM because the installation of the new one says that i still have the old one installed "Patrick Schmid [MVP]" wrote: [Quoted Text] > Why can't you install the new version? > > Patrick Schmid [OneNote MVP] > -------------- > http://pschmid.net > *** > Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 > *** > Customize Office 2007: http://pschmid.net/office2007/customize > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer > OneNote 2007: http://pschmid.net/office2007/onenote > *** > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed > > "Ryan Dell" <RyanDell[ at ]discussions.microsoft.com> wrote in message > news:73A54435-2490-405F-B1FC-93940F859046[ at ]microsoft.com: > > > Hello, > > I have done these steps 3 times now with no luck, I am waiting to install > > the new version but I cant. > > Is there any way someone can guide me through this or give me more suppourt. > > Thanks > > Ryan > > > > "Ryan Dell" wrote: > > > > > Hello, > > > I have been following the manual removal steps of beta and have got stumped > > > where it says > > > "a. Click Start, click Run, and then type msiexec.exe /x. > > > b. Drag the .msi file that you found to the Open box. > > > > > > After you do this, the Open box should contain the following text: > > > msiexec.exe /x Path_to_msi " > > > > > > because when i type in "msiexec.exe /x" a box appears saying do you want to > > > install this product, this is not what microsoft say. They say something > > > about an open box and that is no where to be seen. > > > All help and advice would be greatly appreciated as I have the original copy > > > waiting to be installed. > > > Thanks > > > Ryan Dell > > > > >

RE: Trying to uninstall Beta Ryan Dell 4/22/2007 4:08:04 PM I have looked at your uninstall link and I have just noticed the building blox thing. I have typed in the run command and it has come up with a file names 1033 "Patrick Schmid [MVP]" wrote: [Quoted Text] > See the KB for that error message on my RTM Issues Page. I'd bet that > it's the PDF/XPS add-in that Office 2007 is complaining about. > > Patrick Schmid [OneNote MVP] > -------------- > http://pschmid.net > *** > Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 > *** > Customize Office 2007: http://pschmid.net/office2007/customize > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer > OneNote 2007: http://pschmid.net/office2007/onenote > *** > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed > > "Ryan Dell" <RyanDell[ at ]discussions.microsoft.com> wrote in message > news:7923774B-1C1B-4669-B5D1-D8446B7B94F4[ at ]microsoft.com: > > > because the installation of the new one says that i still have the old one > > installed > > > > "Patrick Schmid [MVP]" wrote: > > > > > Why can't you install the new version? > > > > > > Patrick Schmid [OneNote MVP] > > > -------------- > > > http://pschmid.net > > > *** > > > Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 > > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 > > > *** > > > Customize Office 2007: http://pschmid.net/office2007/customize > > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer > > > OneNote 2007: http://pschmid.net/office2007/onenote > > > *** > > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed > > > > > > "Ryan Dell" <RyanDell[ at ]discussions.microsoft.com> wrote in message > > > news:73A54435-2490-405F-B1FC-93940F859046[ at ]microsoft.com: > > > > > > > Hello, > > > > I have done these steps 3 times now with no luck, I am waiting to install > > > > the new version but I cant. > > > > Is there any way someone can guide me through this or give me more suppourt. > > > > Thanks > > > > Ryan > > > > > > > > "Ryan Dell" wrote: > > > > > > > > > Hello, > > > > > I have been following the manual removal steps of beta and have got stumped > > > > > where it says > > > > > "a. Click Start, click Run, and then type msiexec.exe /x. > > > > > b. Drag the .msi file that you found to the Open box. > > > > > > > > > > After you do this, the Open box should contain the following text: > > > > > msiexec.exe /x Path_to_msi " > > > > > > > > > > because when i type in "msiexec.exe /x" a box appears saying do you want to > > > > > install this product, this is not what microsoft say. They say something > > > > > about an open box and that is no where to be seen. > > > > > All help and advice would be greatly appreciated as I have the original copy > > > > > waiting to be installed. > > > > > Thanks > > > > > Ryan Dell > > > > > > > > > > > > >

RE: Trying to uninstall Beta Ryan Dell 4/22/2007 4:12:03 PM http://support.microsoft.com/default.aspx/kb/927222/en-us this is the right kb but i cannot "remove" office by the add or remove programmes panel. Hope this helps "Patrick Schmid [MVP]" wrote: [Quoted Text] > See the KB for that error message on my RTM Issues Page. I'd bet that > it's the PDF/XPS add-in that Office 2007 is complaining about. > > Patrick Schmid [OneNote MVP] > -------------- > http://pschmid.net > *** > Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 > *** > Customize Office 2007: http://pschmid.net/office2007/customize > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer > OneNote 2007: http://pschmid.net/office2007/onenote > *** > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed > > "Ryan Dell" <RyanDell[ at ]discussions.microsoft.com> wrote in message > news:7923774B-1C1B-4669-B5D1-D8446B7B94F4[ at ]microsoft.com: > > > because the installation of the new one says that i still have the old one > > installed > > > > "Patrick Schmid [MVP]" wrote: > > > > > Why can't you install the new version? > > > > > > Patrick Schmid [OneNote MVP] > > > -------------- > > > http://pschmid.net > > > *** > > > Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 > > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 > > > *** > > > Customize Office 2007: http://pschmid.net/office2007/customize > > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer > > > OneNote 2007: http://pschmid.net/office2007/onenote > > > *** > > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed > > > > > > "Ryan Dell" <RyanDell[ at ]discussions.microsoft.com> wrote in message > > > news:73A54435-2490-405F-B1FC-93940F859046[ at ]microsoft.com: > > > > > > > Hello, > > > > I have done these steps 3 times now with no luck, I am waiting to install > > > > the new version but I cant. > > > > Is there any way someone can guide me through this or give me more suppourt. > > > > Thanks > > > > Ryan > > > > > > > > "Ryan Dell" wrote: > > > > > > > > > Hello, > > > > > I have been following the manual removal steps of beta and have got stumped > > > > > where it says > > > > > "a. Click Start, click Run, and then type msiexec.exe /x. > > > > > b. Drag the .msi file that you found to the Open box. > > > > > > > > > > After you do this, the Open box should contain the following text: > > > > > msiexec.exe /x Path_to_msi " > > > > > > > > > > because when i type in "msiexec.exe /x" a box appears saying do you want to > > > > > install this product, this is not what microsoft say. They say something > > > > > about an open box and that is no where to be seen. > > > > > All help and advice would be greatly appreciated as I have the original copy > > > > > waiting to be installed. > > > > > Thanks > > > > > Ryan Dell > > > > > > > > > > > > >

RE: Trying to uninstall Beta Ryan Dell 4/22/2007 5:34:03 PM Im gonna give it antoher shot, ive already done it and its still there "Patrick Schmid [MVP]" wrote: [Quoted Text] > I thought you had followed the manual removal steps? If you did, Office > 2007 should no longer appear in Add/Remove Programs. > > Patrick Schmid [OneNote MVP] > -------------- > http://pschmid.net > *** > Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 > *** > Customize Office 2007: http://pschmid.net/office2007/customize > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer > OneNote 2007: http://pschmid.net/office2007/onenote > *** > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed > > "Ryan Dell" <RyanDell[ at ]discussions.microsoft.com> wrote in message > news:027C72AA-3ED7-4026-9319-1C4C656ED1C9[ at ]microsoft.com: > > > http://support.microsoft.com/default.aspx/kb/927222/en-us > > this is the right kb but i cannot "remove" office by the add or remove > > programmes panel. > > Hope this helps > > "Patrick Schmid [MVP]" wrote: > > > > > See the KB for that error message on my RTM Issues Page. I'd bet that > > > it's the PDF/XPS add-in that Office 2007 is complaining about. > > > > > > Patrick Schmid [OneNote MVP] > > > -------------- > > > http://pschmid.net > > > *** > > > Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 > > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 > > > *** > > > Customize Office 2007: http://pschmid.net/office2007/customize > > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer > > > OneNote 2007: http://pschmid.net/office2007/onenote > > > *** > > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed > > > > > > "Ryan Dell" <RyanDell[ at ]discussions.microsoft.com> wrote in message > > > news:7923774B-1C1B-4669-B5D1-D8446B7B94F4[ at ]microsoft.com: > > > > > > > because the installation of the new one says that i still have the old one > > > > installed > > > > > > > > "Patrick Schmid [MVP]" wrote: > > > > > > > > > Why can't you install the new version? > > > > > > > > > > Patrick Schmid [OneNote MVP] > > > > > -------------- > > > > > http://pschmid.net > > > > > *** > > > > > Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 > > > > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 > > > > > *** > > > > > Customize Office 2007: http://pschmid.net/office2007/customize > > > > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer > > > > > OneNote 2007: http://pschmid.net/office2007/onenote > > > > > *** > > > > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed > > > > > > > > > > "Ryan Dell" <RyanDell[ at ]discussions.microsoft.com> wrote in message > > > > > news:73A54435-2490-405F-B1FC-93940F859046[ at ]microsoft.com: > > > > > > > > > > > Hello, > > > > > > I have done these steps 3 times now with no luck, I am waiting to install > > > > > > the new version but I cant. > > > > > > Is there any way someone can guide me through this or give me more suppourt. > > > > > > Thanks > > > > > > Ryan > > > > > > > > > > > > "Ryan Dell" wrote: > > > > > > > > > > > > > Hello, > > > > > > > I have been following the manual removal steps of beta and have got stumped > > > > > > > where it says > > > > > > > "a. Click Start, click Run, and then type msiexec.exe /x. > > > > > > > b. Drag the .msi file that you found to the Open box. > > > > > > > > > > > > > > After you do this, the Open box should contain the following text: > > > > > > > msiexec.exe /x Path_to_msi " > > > > > > > > > > > > > > because when i type in "msiexec.exe /x" a box appears saying do you want to > > > > > > > install this product, this is not what microsoft say. They say something > > > > > > > about an open box and that is no where to be seen. > > > > > > > All help and advice would be greatly appreciated as I have the original copy > > > > > > > waiting to be installed. > > > > > > > Thanks > > > > > > > Ryan Dell > > > > > > > > > > > > > > > > > > > > > > > > >

RE: Trying to uninstall Beta Ryan Dell 4/24/2007 6:10:04 PM Hello, Ive got up to the part where it says delete file anmed "office 12". I have deleted all but 2 files in the folder by the name of MSOHEV and OLMAPI32 which display as being in use or fully write protected. Do you know how i can stop these or delete these or doesnt it matter ?? Thanks Ryan "Ryan Dell" wrote: [Quoted Text] > Im gonna give it antoher shot, ive already done it and its still there > > > "Patrick Schmid [MVP]" wrote: > > > I thought you had followed the manual removal steps? If you did, Office > > 2007 should no longer appear in Add/Remove Programs. > > > > Patrick Schmid [OneNote MVP] > > -------------- > > http://pschmid.net > > *** > > Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 > > *** > > Customize Office 2007: http://pschmid.net/office2007/customize > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer > > OneNote 2007: http://pschmid.net/office2007/onenote > > *** > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed > > > > "Ryan Dell" <RyanDell[ at ]discussions.microsoft.com> wrote in message > > news:027C72AA-3ED7-4026-9319-1C4C656ED1C9[ at ]microsoft.com: > > > > > http://support.microsoft.com/default.aspx/kb/927222/en-us > > > this is the right kb but i cannot "remove" office by the add or remove > > > programmes panel. > > > Hope this helps > > > "Patrick Schmid [MVP]" wrote: > > > > > > > See the KB for that error message on my RTM Issues Page. I'd bet that > > > > it's the PDF/XPS add-in that Office 2007 is complaining about. > > > > > > > > Patrick Schmid [OneNote MVP] > > > > -------------- > > > > http://pschmid.net > > > > *** > > > > Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 > > > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 > > > > *** > > > > Customize Office 2007: http://pschmid.net/office2007/customize > > > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer > > > > OneNote 2007: http://pschmid.net/office2007/onenote > > > > *** > > > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed > > > > > > > > "Ryan Dell" <RyanDell[ at ]discussions.microsoft.com> wrote in message > > > > news:7923774B-1C1B-4669-B5D1-D8446B7B94F4[ at ]microsoft.com: > > > > > > > > > because the installation of the new one says that i still have the old one > > > > > installed > > > > > > > > > > "Patrick Schmid [MVP]" wrote: > > > > > > > > > > > Why can't you install the new version? > > > > > > > > > > > > Patrick Schmid [OneNote MVP] > > > > > > -------------- > > > > > > http://pschmid.net > > > > > > *** > > > > > > Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 > > > > > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 > > > > > > *** > > > > > > Customize Office 2007: http://pschmid.net/office2007/customize > > > > > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer > > > > > > OneNote 2007: http://pschmid.net/office2007/onenote > > > > > > *** > > > > > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed > > > > > > > > > > > > "Ryan Dell" <RyanDell[ at ]discussions.microsoft.com> wrote in message > > > > > > news:73A54435-2490-405F-B1FC-93940F859046[ at ]microsoft.com: > > > > > > > > > > > > > Hello, > > > > > > > I have done these steps 3 times now with no luck, I am waiting to install > > > > > > > the new version but I cant. > > > > > > > Is there any way someone can guide me through this or give me more suppourt. > > > > > > > Thanks > > > > > > > Ryan > > > > > > > > > > > > > > "Ryan Dell" wrote: > > > > > > > > > > > > > > > Hello, > > > > > > > > I have been following the manual removal steps of beta and have got stumped > > > > > > > > where it says > > > > > > > > "a. Click Start, click Run, and then type msiexec.exe /x. > > > > > > > > b. Drag the .msi file that you found to the Open box. > > > > > > > > > > > > > > > > After you do this, the Open box should contain the following text: > > > > > > > > msiexec.exe /x Path_to_msi " > > > > > > > > > > > > > > > > because when i type in "msiexec.exe /x" a box appears saying do you want to > > > > > > > > install this product, this is not what microsoft say. They say something > > > > > > > > about an open box and that is no where to be seen. > > > > > > > > All help and advice would be greatly appreciated as I have the original copy > > > > > > > > waiting to be installed. > > > > > > > > Thanks > > > > > > > > Ryan Dell > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > >