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Thread: Okay, I know, but...

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Okay, I know, but...
oopsIdiditagain 4/6/2007 10:28:01 PM
I uninstalled my Genuine Microsoft Office 2003 from my laptop computer
because it is dying a slow death and I finally broke down and bought a new
one. After unintalling Office from the old one, I installed it on the new
one using the product key provided. This is legal right? I mean, I'm not
running it on more than one computer, just moving to a new computer. I tried
the settings and files wizard which failed miserably. Now my computer fails
validation with microsoft.com saying that the product key is blocked. I
can't afford to buy the program again, and I can't find any REAL way of
contacting microsoft without paying $50, which I really can't afford since I
just bought a new computer. How can I reach them to get them to unblock my
legitimate product key? Please Help me, I have hundreds of documents for
office. I can use office, but I can't get any updates. Thanks.
RE: Okay, I know, but...
Tim Feld 4/6/2007 10:40:15 PM
I believe the answer depends on how your original Office 2003 was purchased.
If it came with the PC when you bought it, it might be an OEM license. If
that is the case, you cannot legally transfer the Office license to another
PC. The license, in effect, dies with the PC. Bummer.

But if you bought a retail version of Office, you most certainly can
transfer the license to a new PC. But you may have to activate via
Microsoft's toll-free number if the Internet method doesn't work for you.

Tim


"oopsIdiditagain" wrote:

[Quoted Text]
> I uninstalled my Genuine Microsoft Office 2003 from my laptop computer
> because it is dying a slow death and I finally broke down and bought a new
> one. After unintalling Office from the old one, I installed it on the new
> one using the product key provided. This is legal right? I mean, I'm not
> running it on more than one computer, just moving to a new computer. I tried
> the settings and files wizard which failed miserably. Now my computer fails
> validation with microsoft.com saying that the product key is blocked. I
> can't afford to buy the program again, and I can't find any REAL way of
> contacting microsoft without paying $50, which I really can't afford since I
> just bought a new computer. How can I reach them to get them to unblock my
> legitimate product key? Please Help me, I have hundreds of documents for
> office. I can use office, but I can't get any updates. Thanks.
RE: Okay, I know, but...
oopsIdiditagain 4/6/2007 11:04:02 PM


"Tim Feld" wrote:

[Quoted Text]
> I believe the answer depends on how your original Office 2003 was purchased.
> If it came with the PC when you bought it, it might be an OEM license. If
> that is the case, you cannot legally transfer the Office license to another
> PC. The license, in effect, dies with the PC. Bummer.
>
> But if you bought a retail version of Office, you most certainly can
> transfer the license to a new PC. But you may have to activate via
> Microsoft's toll-free number if the Internet method doesn't work for you.
>
> Tim
>
>
> "oopsIdiditagain" wrote:
>
> > I uninstalled my Genuine Microsoft Office 2003 from my laptop computer
> > because it is dying a slow death and I finally broke down and bought a new
> > one. After unintalling Office from the old one, I installed it on the new
> > one using the product key provided. This is legal right? I mean, I'm not
> > running it on more than one computer, just moving to a new computer. I tried
> > the settings and files wizard which failed miserably. Now my computer fails
> > validation with microsoft.com saying that the product key is blocked. I
> > can't afford to buy the program again, and I can't find any REAL way of
> > contacting microsoft without paying $50, which I really can't afford since I
> > just bought a new computer. How can I reach them to get them to unblock my
> > legitimate product key? Please Help me, I have hundreds of documents for
> > office. I can use office, but I can't get any updates. Thanks.


I think it probably was an OEM license, I bought it with my computer. That
is a bummer!!! But at least now I have an answer, and a prompt one. Thanks
a bunch.

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