Clip Art setup problem? Bigfoot17 10/5/2008 6:18:02 PM I am running Office 2007 and I am having problem with Clip Art. It has been terrific, then lately it is pitiful in that very few clip art appears. I have nee searching the web for troubleshooting advise and haven't found much. I have run a "repair." Nothing. I have found that "web Collevtions does not seem to have anything. I try to explore it and get nowhere. Any suggestions?

Re: Clip Art setup problem? "Mary Sauer" <mary.sauer[ at ]mygmail.com> 10/5/2008 7:46:15 PM A couple of things to try. Open the Organizer from Start, Microsoft Office Tools, when it opens, tools, compact. Clear the Internet temporary cache, in Internet Explorer, tools, Internet Options, delete, delete files. Be certain web collections is checked. -- Mary Sauer http://msauer.mvps.org/ "Bigfoot17" <Bigfoot17[ at ]discussions.microsoft.com> wrote in message news:F3A09D53-2A68-4E68-BEDF-899BB978C7B5[ at ]microsoft.com... [Quoted Text] >I am running Office 2007 and I am having problem with Clip Art. It has been > terrific, then lately it is pitiful in that very few clip art appears. I > have nee searching the web for troubleshooting advise and haven't found much. > > I have run a "repair." Nothing. > I have found that "web Collevtions does not seem to have anything. I try to > explore it and get nowhere. > > Any suggestions? >

Re: Clip Art setup problem? Bigfoot17 10/5/2008 10:28:00 PM Thank you for the reply. I opened and compacted the organizer. I deleted temp Internet files. But I am unclear on "Be certain web collections is checked." I have three collection lists showing but the Web Collections will not expand. "My" and "Office" will. "Mary Sauer" wrote: [Quoted Text] > A couple of things to try. Open the Organizer from Start, Microsoft Office > Tools, when it opens, tools, compact. > > Clear the Internet temporary cache, in Internet Explorer, tools, Internet > Options, delete, delete files. > > Be certain web collections is checked. > > > -- > Mary Sauer > http://msauer.mvps.org/ > > "Bigfoot17" <Bigfoot17[ at ]discussions.microsoft.com> wrote in message > news:F3A09D53-2A68-4E68-BEDF-899BB978C7B5[ at ]microsoft.com... > >I am running Office 2007 and I am having problem with Clip Art. It has been > > terrific, then lately it is pitiful in that very few clip art appears. I > > have nee searching the web for troubleshooting advise and haven't found much. > > > > I have run a "repair." Nothing. > > I have found that "web Collevtions does not seem to have anything. I try to > > explore it and get nowhere. > > > > Any suggestions? > > > > >

Re: Clip Art setup problem? "Mary Sauer" <mary.sauer[ at ]mygmail.com> 10/6/2008 9:36:43 AM The Web Collections should expand to Microsoft Office Online. Can you go online from the Tools menu? If you think your Clip Organizer is broken you can find the Mstore10.mgc and change the name to Mstore10.old. A new catalog will be created the next time you open the Organizer. You will lose all custom keywords you may have created. It is in a folder similar to this (hidden) Vista C:\Users\<<user>>\AppData\Roaming\Microsoft\Clip Organizer XP C:\Document and Settings\<<user>>\Application Data\Microsoft\Clip Organizer -- Mary Sauer http://msauer.mvps.org/ "Bigfoot17" <Bigfoot17[ at ]discussions.microsoft.com> wrote in message news:6351C8CA-17EC-47B1-822C-1F4AF05D19EE[ at ]microsoft.com... [Quoted Text] > Thank you for the reply. I opened and compacted the organizer. I deleted > temp Internet files. But I am unclear on "Be certain web collections is > checked." > > I have three collection lists showing but the Web Collections will not > expand. "My" and "Office" will. > > > "Mary Sauer" wrote: > >> A couple of things to try. Open the Organizer from Start, Microsoft Office >> Tools, when it opens, tools, compact. >> >> Clear the Internet temporary cache, in Internet Explorer, tools, Internet >> Options, delete, delete files. >> >> Be certain web collections is checked. >> >> >> -- >> Mary Sauer >> http://msauer.mvps.org/ >> >> "Bigfoot17" <Bigfoot17[ at ]discussions.microsoft.com> wrote in message >> news:F3A09D53-2A68-4E68-BEDF-899BB978C7B5[ at ]microsoft.com... >> >I am running Office 2007 and I am having problem with Clip Art. It has been >> > terrific, then lately it is pitiful in that very few clip art appears. I >> > have nee searching the web for troubleshooting advise and haven't found >> > much. >> > >> > I have run a "repair." Nothing. >> > I have found that "web Collevtions does not seem to have anything. I try to >> > explore it and get nowhere. >> > >> > Any suggestions? >> > >> >> >>

Re: Clip Art setup problem? Bigfoot17 10/8/2008 12:14:00 AM Thanks Mary for attempting to assist. I have been going crazy trying to get the clipart back but the steps you identified did not do it for me. I have done Diagnose and Repair, etc and still nothing. Iam running Vista Home and Office 2007, when I load the Clip Orgainer and click on Web Connections I get a momentary wait icona nd nothing, no expansion, etc. Yet if I click Clip-Art Online, I go to the MS site without a hitch. DO I need to uninstall/reinstall? "Mary Sauer" wrote: [Quoted Text] > The Web Collections should expand to Microsoft Office Online. Can you go online > from the Tools menu? > > If you think your Clip Organizer is broken you can find the Mstore10.mgc and > change the name to Mstore10.old. A new catalog will be created the next time you > open the Organizer. You will lose all custom keywords you may have created. > > It is in a folder similar to this (hidden) > Vista > C:\Users\<<user>>\AppData\Roaming\Microsoft\Clip Organizer > XP > C:\Document and Settings\<<user>>\Application Data\Microsoft\Clip Organizer > > -- > Mary Sauer > http://msauer.mvps.org/

Re: Clip Art setup problem? "Mary Sauer" <mary.sauer[ at ]mygmail.com> 10/8/2008 1:43:40 PM Take a look at your firewall. It could be it is not letting you use the online services through your programs. -- Mary Sauer http://msauer.mvps.org/ "Bigfoot17" <Bigfoot17[ at ]discussions.microsoft.com> wrote in message news:C13FFB64-724A-4898-89FD-E014478F03C6[ at ]microsoft.com... [Quoted Text] > Thanks Mary for attempting to assist. I have been going crazy trying to get > the clipart back but the steps you identified did not do it for me. I have > done Diagnose and Repair, etc and still nothing. Iam running Vista Home and > Office 2007, when I load the Clip Orgainer and click on Web Connections I get > a momentary wait icona nd nothing, no expansion, etc. Yet if I click > Clip-Art Online, I go to the MS site without a hitch. > > DO I need to uninstall/reinstall? > > "Mary Sauer" wrote: > >> The Web Collections should expand to Microsoft Office Online. Can you go >> online >> from the Tools menu? >> >> If you think your Clip Organizer is broken you can find the Mstore10.mgc and >> change the name to Mstore10.old. A new catalog will be created the next time >> you >> open the Organizer. You will lose all custom keywords you may have created. >> >> It is in a folder similar to this (hidden) >> Vista >> C:\Users\<<user>>\AppData\Roaming\Microsoft\Clip Organizer >> XP >> C:\Document and Settings\<<user>>\Application Data\Microsoft\Clip Organizer >> >> -- >> Mary Sauer >> http://msauer.mvps.org/ >