Thanks Clinton - I'll keep these notes for future but it didn't fix the
current problem. I am using Outlook 2003. I did clear the cache as you
suggested and restarted Outlook. I did the repair and I'm still getting the
message that BCM couldn't initialize the form on the 'General' page tab. I
can access the 'Detail' tab and the info comes up. I can access the
information from the General page by using the tool bars at the top. Any
suggestions?
"Clinton Ford [MSFT]" wrote:
[Quoted Text] > Are you using Outlook 2003? > > I would suggest clearing your Outlook forms cache to see if that eliminates > the error. You might also need to restart Outlook. > > To clear your forms cache from the main Outlook window, select "Tools | > Options | Other | Advanced Options... | Custom Forms... | Manage Forms... | > Clear Cache". The Forms Manager should display the list of forms that are > installed. > > If you still see the error, you might also need to delete the old forms from > within the Forms Manager and then restart Outlook. If that fails to solve > the problem, close Outlook and repair BCM from "Control Panel | Add/Remove > Programs". > > -- > Visit team blog at http://blogs.msdn.com/bcm> > This posting is provided "AS IS" with no warranties, and confers no rights > > > "TracyL" wrote: > > > I keep getting this message when I click to pull up a contact. Its the first > > time I've seen this - haven't had a problem with this until now. Any > > suggestions? |