Everything was working fine until I started having trouble with BCM (Office
Pro 2003, XP Pro machine) after a registry clean (Comodo). I tried to revert
back to the previous Registry but that didn't fix anything.
After many tries I've finally gotten to the point where I uninstalled and
reinstalled Office Pro 2003 successfully. All the necessary .NET Frameworks
have been re-installed and hotfixed successfully. Outlook worked fine.
I then re-installed BCM using the BCM disk I got when I purchased an Office
2003 Pro upgrade. I didn't use the accompanying Office disk to re-install
Office itself since I needed the disks for the previous version of Office
(which I can't find). Instead, I used a more recently received Office 2003
Pro disk with the full applications. So, the BCM version I loaded did not
come with the disk from which I re-loaded Office 2003 Pro (I'm mentioning
this just in case it might be relevant).
After loading BCM, Outlook starts and pops up the following message:
Business Contact Manager has encountered a problem and needs to close. We
are sorry for the inconvenience.
The is a checkbox wich says, "Restart BCM", which I UNCKECK.
Details
Error Signature
Event type: bcm
P1 :mapi
P2:typeinitializationexception
P3: 1.0.2002.1
P4: 11.0.6359
P5: nativemsproviderinit
P6: msproviderinit
P7: d40099fb
When it shut down, it asked if I wanted to start Outlook in Safe mode, and I
said Yes.
The same problem occurred (identical error message).
I ran Outlook 2003 with Business Contact Manager Service Pack 1" and "
Service Pack 1 for Business Contact Manager Update for Outlook 2003" and
"Small Business Accounting 2006" successfully, but BCMV2UPD.EXE won't run.
It looks for mssmlbiz.msi in a folder on the C drive labeled
"2135c3e94907a9fb2e61" (which I can see but not access in Windows Explorer)
and says, "This patch package could not be opened."
Any suggestions you can offer? Please! This has been going on all week!
Thanks for your help.
Mitch
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