setup failed to install bcm 2007 Roody 11/10/2008 8:28:01 PM I get this message trying to reinstall BCM 2007 . Setup failed to install Business Contact Manager for Outlook 2007. I running a windows xp SP3 with sql 2008 express 2008. Thanks rb

Re: setup failed to install bcm 2007 Luther <enowning[ at ]gmail.com> 11/12/2008 5:55:42 PM On Nov 10, 12:28 pm, Roody <Ro...[ at ]discussions.microsoft.com> wrote: [Quoted Text] > I get this message trying to reinstall BCM 2007 . Setup failed to install > Business Contact Manager for Outlook 2007. I running a windows xp SP3 with > sql 2008 express 2008. > > Thanks > rb Look in the %TEMP% folder for log files with a time stamp from when you ran reinstall. They may have a clue as to what went wrong.

Re: setup failed to install bcm 2007 Roody 11/13/2008 1:30:00 AM This is the end of the log not sure what to look for: - Property(S): REBOOT = ReallySuppress Property(S): PackagecodeChanging = 1 Property(S): ProductState = -1 Property(S): PackageCode = {A8529450-48A4-4346-92F8-8A9634381267} Property(S): MsiLogFileLocation = C:\Documents and Settings\roody\Local Settings\Temp\MBSsetuptmp26.log Property(S): CostingComplete = 1 Property(S): OutOfDiskSpace = 0 Property(S): OutOfNoRbDiskSpace = 0 Property(S): PrimaryVolumeSpaceAvailable = 0 Property(S): PrimaryVolumeSpaceRequired = 0 Property(S): PrimaryVolumeSpaceRemaining = 0 Property(S): SOURCEDIR = C:\BCM2007\ Property(S): SourcedirProduct = {B32C4059-6E7A-41EF-AD20-56DF1872B923} Property(S): ProductToBeRegistered = 1 MSI (s) (64:24) [09:08:13:417]: Note: 1: 1707 MSI (s) (64:24) [09:08:13:417]: Product: Business Contact Manager for Outlook 2007 -- Installation operation completed successfully. MSI (s) (64:24) [09:08:13:417]: Windows Installer installed the product. Product Name: Business Contact Manager for Outlook 2007. Product Version: 3.0.5828.0. Product Language: 1033. Installation success or error status: 0. MSI (s) (64:24) [09:08:13:417]: Cleaning up uninstalled install packages, if any exist MSI (s) (64:24) [09:08:13:417]: MainEngineThread is returning 0 MSI (s) (64:DC) [09:08:13:526]: No System Restore sequence number for this installation. === Logging stopped: 11/10/2008 9:08:13 === MSI (s) (64:DC) [09:08:13:604]: User policy value 'DisableRollback' is 0 MSI (s) (64:DC) [09:08:13:604]: Machine policy value 'DisableRollback' is 0 MSI (s) (64:DC) [09:08:13:604]: Incrementing counter to disable shutdown. Counter after increment: 0 MSI (s) (64:DC) [09:08:13:604]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 MSI (s) (64:DC) [09:08:13:604]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 MSI (s) (64:DC) [09:08:13:604]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1 MSI (s) (64:DC) [09:08:13:604]: Restoring environment variables MSI (c) (74:14) [09:08:13:604]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1 MSI (c) (74:14) [09:08:13:604]: MainEngineThread is returning 0 === Verbose logging stopped: 11/10/2008 9:08:13 === -- "Luther" wrote: [Quoted Text] > On Nov 10, 12:28 pm, Roody <Ro...[ at ]discussions.microsoft.com> wrote: > > I get this message trying to reinstall BCM 2007 . Setup failed to install > > Business Contact Manager for Outlook 2007. I running a windows xp SP3 with > > sql 2008 express 2008. > > > > Thanks > > rb > > Look in the %TEMP% folder for log files with a time stamp from when > you ran reinstall. They may have a clue as to what went wrong. >

Re: setup failed to install bcm 2007 Luther <enowning[ at ]gmail.com> 11/14/2008 3:38:08 PM On Nov 12, 5:30 pm, Roody <Ro...[ at ]discussions.microsoft.com> wrote: [Quoted Text] > This is the end of the log not sure what to look for: > - > Property(S): REBOOT = ReallySuppress > Property(S): PackagecodeChanging = 1 > Property(S): ProductState = -1 > Property(S): PackageCode = {A8529450-48A4-4346-92F8-8A9634381267} > Property(S): MsiLogFileLocation = C:\Documents and Settings\roody\Local > Settings\Temp\MBSsetuptmp26.log > Property(S): CostingComplete = 1 > Property(S): OutOfDiskSpace = 0 > Property(S): OutOfNoRbDiskSpace = 0 > Property(S): PrimaryVolumeSpaceAvailable = 0 > Property(S): PrimaryVolumeSpaceRequired = 0 > Property(S): PrimaryVolumeSpaceRemaining = 0 > Property(S): SOURCEDIR = C:\BCM2007\ > Property(S): SourcedirProduct = {B32C4059-6E7A-41EF-AD20-56DF1872B923} > Property(S): ProductToBeRegistered = 1 > MSI (s) (64:24) [09:08:13:417]: Note: 1: 1707 > MSI (s) (64:24) [09:08:13:417]: Product: Business Contact Manager for > Outlook 2007 -- Installation operation completed successfully. > > MSI (s) (64:24) [09:08:13:417]: Windows Installer installed the product. > Product Name: Business Contact Manager for Outlook 2007. Product Version: > 3.0.5828.0. Product Language: 1033. Installation success or error status: 0. > > MSI (s) (64:24) [09:08:13:417]: Cleaning up uninstalled install packages, if > any exist > MSI (s) (64:24) [09:08:13:417]: MainEngineThread is returning 0 > MSI (s) (64:DC) [09:08:13:526]: No System Restore sequence number for this > installation. > === Logging stopped: 11/10/2008  9:08:13 === > MSI (s) (64:DC) [09:08:13:604]: User policy value 'DisableRollback' is 0 > MSI (s) (64:DC) [09:08:13:604]: Machine policy value 'DisableRollback' is 0 > MSI (s) (64:DC) [09:08:13:604]: Incrementing counter to disable shutdown. > Counter after increment: 0 > MSI (s) (64:DC) [09:08:13:604]: Note: 1: 1402 2: > HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Roll­back\Scripts 3: 2 > MSI (s) (64:DC) [09:08:13:604]: Note: 1: 1402 2: > HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Roll­back\Scripts 3: 2 > MSI (s) (64:DC) [09:08:13:604]: Decrementing counter to disable shutdown. If > counter >= 0, shutdown will be denied.  Counter after decrement: -1 > MSI (s) (64:DC) [09:08:13:604]: Restoring environment variables > MSI (c) (74:14) [09:08:13:604]: Decrementing counter to disable shutdown. If > counter >= 0, shutdown will be denied.  Counter after decrement: -1 > MSI (c) (74:14) [09:08:13:604]: MainEngineThread is returning 0 > === Verbose logging stopped: 11/10/2008  9:08:13 === > -- > > > > "Luther" wrote: > > On Nov 10, 12:28 pm, Roody <Ro...[ at ]discussions.microsoft.com> wrote: > > > I get this message trying to reinstall BCM 2007 . Setup failed to install > > > Business Contact Manager for Outlook 2007. I running a windows xp SP3 with > > > sql 2008 express 2008. > > > > Thanks > > > rb > > > Look in the %TEMP% folder for log files with a time stamp from when > > you ran reinstall. They may have a clue as to what went wrong.- Hide quoted text - > > - Show quoted text - The log indicates that the BCM component itself installed correctly, so that not the problem. One failure that people have run into is that after installing the BCM component, setup calls sql server and grants some permissions so that BCM users can create databases in sql server. Check your Windows services (right click on My Computer|Manage). Is the sql MSSMLBIZ service running? If not, start it, and rerun setup. Hopefully, after installing the BCM component, setup will be able to configure sql.

Re: setup failed to install bcm 2007 Roody 11/14/2008 7:23:00 PM Do you have the script (path) to start mssmlbiz in sql 2008 or express 2008. this is what i entered in the registry but did not work "c:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\sqlservr.exe" -sMSSMLBIZ thanks roody "Luther" wrote: [Quoted Text] > On Nov 12, 5:30 pm, Roody <Ro...[ at ]discussions.microsoft.com> wrote: > > This is the end of the log not sure what to look for: > > - > > Property(S): REBOOT = ReallySuppress > > Property(S): PackagecodeChanging = 1 > > Property(S): ProductState = -1 > > Property(S): PackageCode = {A8529450-48A4-4346-92F8-8A9634381267} > > Property(S): MsiLogFileLocation = C:\Documents and Settings\roody\Local > > Settings\Temp\MBSsetuptmp26.log > > Property(S): CostingComplete = 1 > > Property(S): OutOfDiskSpace = 0 > > Property(S): OutOfNoRbDiskSpace = 0 > > Property(S): PrimaryVolumeSpaceAvailable = 0 > > Property(S): PrimaryVolumeSpaceRequired = 0 > > Property(S): PrimaryVolumeSpaceRemaining = 0 > > Property(S): SOURCEDIR = C:\BCM2007\ > > Property(S): SourcedirProduct = {B32C4059-6E7A-41EF-AD20-56DF1872B923} > > Property(S): ProductToBeRegistered = 1 > > MSI (s) (64:24) [09:08:13:417]: Note: 1: 1707 > > MSI (s) (64:24) [09:08:13:417]: Product: Business Contact Manager for > > Outlook 2007 -- Installation operation completed successfully. > > > > MSI (s) (64:24) [09:08:13:417]: Windows Installer installed the product. > > Product Name: Business Contact Manager for Outlook 2007. Product Version: > > 3.0.5828.0. Product Language: 1033. Installation success or error status: 0. > > > > MSI (s) (64:24) [09:08:13:417]: Cleaning up uninstalled install packages, if > > any exist > > MSI (s) (64:24) [09:08:13:417]: MainEngineThread is returning 0 > > MSI (s) (64:DC) [09:08:13:526]: No System Restore sequence number for this > > installation. > > === Logging stopped: 11/10/2008 9:08:13 === > > MSI (s) (64:DC) [09:08:13:604]: User policy value 'DisableRollback' is 0 > > MSI (s) (64:DC) [09:08:13:604]: Machine policy value 'DisableRollback' is 0 > > MSI (s) (64:DC) [09:08:13:604]: Incrementing counter to disable shutdown. > > Counter after increment: 0 > > MSI (s) (64:DC) [09:08:13:604]: Note: 1: 1402 2: > > HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Roll­back\Scripts 3: 2 > > MSI (s) (64:DC) [09:08:13:604]: Note: 1: 1402 2: > > HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Roll­back\Scripts 3: 2 > > MSI (s) (64:DC) [09:08:13:604]: Decrementing counter to disable shutdown. If > > counter >= 0, shutdown will be denied. Counter after decrement: -1 > > MSI (s) (64:DC) [09:08:13:604]: Restoring environment variables > > MSI (c) (74:14) [09:08:13:604]: Decrementing counter to disable shutdown. If > > counter >= 0, shutdown will be denied. Counter after decrement: -1 > > MSI (c) (74:14) [09:08:13:604]: MainEngineThread is returning 0 > > === Verbose logging stopped: 11/10/2008 9:08:13 === > > -- > > > > > > > > "Luther" wrote: > > > On Nov 10, 12:28 pm, Roody <Ro...[ at ]discussions.microsoft.com> wrote: > > > > I get this message trying to reinstall BCM 2007 . Setup failed to install > > > > Business Contact Manager for Outlook 2007. I running a windows xp SP3 with > > > > sql 2008 express 2008. > > > > > > Thanks > > > > rb > > > > > Look in the %TEMP% folder for log files with a time stamp from when > > > you ran reinstall. They may have a clue as to what went wrong.- Hide quoted text - > > > > - Show quoted text - > > The log indicates that the BCM component itself installed correctly, > so that not the problem. > > One failure that people have run into is that after installing the BCM > component, setup calls sql server and grants some permissions so that > BCM users can create databases in sql server. > > Check your Windows services (right click on My Computer|Manage). Is > the sql MSSMLBIZ service running? If not, start it, and rerun setup. > Hopefully, after installing the BCM component, setup will be able to > configure sql. >

Re: setup failed to install bcm 2007 Luther <enowning[ at ]gmail.com> 11/15/2008 10:21:18 PM On Nov 14, 11:23 am, Roody <Ro...[ at ]discussions.microsoft.com> wrote: [Quoted Text] > Do you have the script (path) to start mssmlbiz in sql 2008 or express 2008. > this is what i entered in the registry but did not work > "c:\Program Files\Microsoft SQL > Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\sqlservr.exe" -sMSSMLBIZ > > thanks > roody > > > > "Luther" wrote: > > On Nov 12, 5:30 pm, Roody <Ro...[ at ]discussions.microsoft.com> wrote: > > > This is the end of the log not sure what to look for: > > > - > > > Property(S): REBOOT = ReallySuppress > > > Property(S): PackagecodeChanging = 1 > > > Property(S): ProductState = -1 > > > Property(S): PackageCode = {A8529450-48A4-4346-92F8-8A9634381267} > > > Property(S): MsiLogFileLocation = C:\Documents and Settings\roody\Local > > > Settings\Temp\MBSsetuptmp26.log > > > Property(S): CostingComplete = 1 > > > Property(S): OutOfDiskSpace = 0 > > > Property(S): OutOfNoRbDiskSpace = 0 > > > Property(S): PrimaryVolumeSpaceAvailable = 0 > > > Property(S): PrimaryVolumeSpaceRequired = 0 > > > Property(S): PrimaryVolumeSpaceRemaining = 0 > > > Property(S): SOURCEDIR = C:\BCM2007\ > > > Property(S): SourcedirProduct = {B32C4059-6E7A-41EF-AD20-56DF1872B923} > > > Property(S): ProductToBeRegistered = 1 > > > MSI (s) (64:24) [09:08:13:417]: Note: 1: 1707 > > > MSI (s) (64:24) [09:08:13:417]: Product: Business Contact Manager for > > > Outlook 2007 -- Installation operation completed successfully. > > > > MSI (s) (64:24) [09:08:13:417]: Windows Installer installed the product. > > > Product Name: Business Contact Manager for Outlook 2007. Product Version: > > > 3.0.5828.0. Product Language: 1033. Installation success or error status: 0. > > > > MSI (s) (64:24) [09:08:13:417]: Cleaning up uninstalled install packages, if > > > any exist > > > MSI (s) (64:24) [09:08:13:417]: MainEngineThread is returning 0 > > > MSI (s) (64:DC) [09:08:13:526]: No System Restore sequence number for this > > > installation. > > > === Logging stopped: 11/10/2008  9:08:13 === > > > MSI (s) (64:DC) [09:08:13:604]: User policy value 'DisableRollback' is 0 > > > MSI (s) (64:DC) [09:08:13:604]: Machine policy value 'DisableRollback' is 0 > > > MSI (s) (64:DC) [09:08:13:604]: Incrementing counter to disable shutdown. > > > Counter after increment: 0 > > > MSI (s) (64:DC) [09:08:13:604]: Note: 1: 1402 2: > > > HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Roll­­back\Scripts 3: 2 > > > MSI (s) (64:DC) [09:08:13:604]: Note: 1: 1402 2: > > > HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Roll­­back\Scripts 3: 2 > > > MSI (s) (64:DC) [09:08:13:604]: Decrementing counter to disable shutdown. If > > > counter >= 0, shutdown will be denied.  Counter after decrement: -1 > > > MSI (s) (64:DC) [09:08:13:604]: Restoring environment variables > > > MSI (c) (74:14) [09:08:13:604]: Decrementing counter to disable shutdown. If > > > counter >= 0, shutdown will be denied.  Counter after decrement: -1 > > > MSI (c) (74:14) [09:08:13:604]: MainEngineThread is returning 0 > > > === Verbose logging stopped: 11/10/2008  9:08:13 === > > > -- > > > > "Luther" wrote: > > > > On Nov 10, 12:28 pm, Roody <Ro...[ at ]discussions.microsoft.com> wrote: > > > > > I get this message trying to reinstall BCM 2007 . Setup failed to install > > > > > Business Contact Manager for Outlook 2007. I running a windows xp SP3 with > > > > > sql 2008 express 2008. > > > > > > Thanks > > > > > rb > > > > > Look in the %TEMP% folder for log files with a time stamp from when > > > > you ran reinstall. They may have a clue as to what went wrong.- Hide quoted text - > > > > - Show quoted text - > > > The log indicates that the BCM component itself installed correctly, > > so that not the problem. > > > One failure that people have run into is that after installing the BCM > > component, setup calls sql server and grants some permissions so that > > BCM users can create databases in sql server. > > > Check your Windows services (right click on My Computer|Manage). Is > > the sql MSSMLBIZ service running? If not, start it, and rerun setup. > > Hopefully, after installing the BCM component, setup will be able to > > configure sql.- Hide quoted text - > > - Show quoted text - If you go to My Computer and right click Manage, you should get the management console with a Services section. MSMSLBIZ should be one of the services there.