I use the link feature to connect e-mails to particular opportunities; the
result is that the email shows in the Opportunity History. My problem is
that sometimes when I click on the item in the Opportunity History the e-mail
opens; other times a message opens with the email text inside, but missing
attachments, etc.
I suspect this has to do with where I store older e-mails (I move them from
my businesses server to a folder on my C:Drive). Is there an clear way of
understanding how to store the linked email so it comes up when clicked?
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