"Monsieur Paul" wrote:
[Quoted Text] > When opening documents, it can take up to 15 seconds to open (and slightly
> shorter) to close word documents. The “egg timer†appears for part of this
> time (whilst Word is analyzing document appears at the bottom of the screen)
> but then disappears. There are several seconds afterwards when the document
> is unusable. This only applies to one user on our system. All other users
> have same version of word and are using similar documents but they do not
> have a problem. This user however does sometimes have Chinese characters in
> their documents. The documents are not large – i.e. max 500KB. I have tried
> different hardware but the problem still replicates after a few days.
>
> We had the issue in Outlook but it seemed to fix when we stopped Word being
> the e-mail editor. Do not particularly want to do this long term however as
> many features are lost.
>
> I would really like to get this solved both for MS Word and Outlook.
>
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